Number register to Apple ID BUT not associated

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Level 1

8 points

Number register to Apple ID BUT not associated

Hello community and support hope I can find a solution to my problem!

i changed provider 2days ago and everything is/was fine, I can call send messages etc BUT I did have this notifications of expiring phone number! So my number is suppose to expire while the other one from the new sim is supposing to “not exist” as I keep my old number . I went and look for some help and followed few comments that worked for others but unfor tumatly not for me … and restart my phone remove the sim turn off iMessage etc but nothing …I even try to click on “remove from iMessage “and now I don’t even have my number on iMessage so nothing is working … I am lost!! If anyone could help me I will really appreciate it Thank you for your help and time!

Windows, Windows 6

Posted on May 10, 2024 12:41 PM

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Answer 1

May 11, 2024 11:32 AM in response to melissaloona

So at this point your iPhone is signed into your Apple ID successfully with the correct email and password? When you go to settings>messages>send & receive is your correct phone number available to check? Not sure about “remove from messages”?

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Answer 2

melissaloona Author

Level 1

8 points

May 11, 2024 12:27 PM in response to JDW-Dayton

Thank you for your reply. Yes I am still sign in as usual . I restart my iPhone again and at the moment everything is back to normal (no notification yet about the expiry). My number is back in settings>messages>send & receive …but now what I don’t understand is my iMessage is not working… do you have an explication for this problem? Thank you for your help.

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