While using Live Listen, my calls aren't announced
Heyya, my mum uses live listen as she has a hearing impairment. If she has live listen on, and she receives a call the live listen tunes off, the name of the caller appears on her phone screen but no audio follows from her pods or on her phone.
Call announcements are marked for ‘always’ and the airpod pros are only a few weeks old.
If she is just listening to music with her air pods in the call is announced, so the issue seems isolated to the live listen.
Does anyone have a work around to get the calls announced on live listen?
thanks!
iPhone 6