iMac running Catalina, as cannot support newer OS, with Canon TS 6250, running perfectly including Pages and printing until today. From Pages (11.1 2031 .0.102), now prints 3 lines, then blank, then 3 more lines, etc for whole page. Normally using USB cable but tried wireless with same result. No help on Canon website. Any ideas please
iMac 21.5″, macOS 10.15
See also the following web pages about cleaning the print head, and deep cleaning:
https://support.usa.canon.com/kb/index?page=content&id=ART171289
https://support.usa.canon.com/kb/index?page=content&id=ART171281
About AirPrint:
https://www.canon-europe.com/support/consumer_products/apple_airprint_guide/
Could be the inkhead. Though the printer has its own utility to clear the print head, and nozzle clogs.
Secondly, I would not use any inkjet ink over two years old. Most ink has an expiration date right on the cartridge.
Remove the Printer in th System Preferences, and add it back with the Option key held down. That forces the open source drivers to load.
indicates only AirPrint works in Catalina for this printer and has a reference to adding the AirPrint drivers.
Many thanks for quick reply. I reckon I must have been using Airprint for years, if this Canon only works with Airprint!
But it has now come up with a new screen "we have a problem, probably with the print head, take it to a service centre". !!
I am very busy. so it's off for a new printer, I guess.
Thanks again, however
Do you have enough ink in your computer? Try reinstalling the driver for the printer or just contact Canon support by phone. Their number is (800) 652-2666 for the US.
Thanks, yes,I do have sufficient ink!
However it has now admitted that there is a major problem, probably with the printhead - I am busdy, so it's a new printer, I guess!
Canon printer missing half the lines on page
