Apple Music doesn't work after Sonoma 14.3 update

MBP 2021. Since updating to 14.3 last night, Music will not play any tracks from my library. If I try to play from an album, nothing happens at all. If I try to play from a playlist, I get the beachball and have to force quit. I'm a music teacher and use these playlists every day, please advise!

MacBook Pro 15″, macOS 11.6

Posted on Jan 23, 2024 12:09 PM

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Posted on Jan 26, 2024 12:46 AM

This worked for me and was quite painless, so hopefully, it may help some of you also.


I went into Music>>Settings>>Files and changed the location of my Music Media Folder, which then generates a new Library file but doesn't move the audio files. I then went back in and changed it again, back to it's original location and the Library file rebuilt again, after which Music worked perfectly.

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Question marked as Best reply

Jan 26, 2024 12:46 AM in response to iancjazz

This worked for me and was quite painless, so hopefully, it may help some of you also.


I went into Music>>Settings>>Files and changed the location of my Music Media Folder, which then generates a new Library file but doesn't move the audio files. I then went back in and changed it again, back to it's original location and the Library file rebuilt again, after which Music worked perfectly.

Feb 13, 2024 3:06 PM in response to iancjazz

Here is what seems to work for me. The problem is in the permissions. Apparently Sonoma didn't update properly.

Go to Settings/Privacy & Security/Files and Folders, scroll down to Music and enable "Removable Volumes." My music files are on an external USB drive. I enabled some other things in Privacy settings related to Music, but I think this is the one that worked.

Feb 6, 2024 1:30 AM in response to iancjazz

I have files in different locations, none in my media folder. What worked for me was selecting all of my tracks in Apple Music > right click > services > show in finder > with all of the tracks still selected in finder > right click > open


It will open (relink) all your tracks and they should work. Hope this helps someone else

Apple Music doesn't work after Sonoma 14.3 update

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