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MacbookPro 16 M3 Pro DCP PANIC

When I use Android Studio build program, often get this error with relaunch pc.


panic(cpu 0 caller 0xfffffe001abdd15c): DCP PANIC - program_swap: Async Swap request landing on unsupported platform. Force panic

- iomfb_driver(10)

program_swap: Async Swap request landing on unsupported platform. Force panic


RTKit: RTKit-2419.101.1.release - Client: local-t6030dcp.RELEASE

!UUID: dea41bf7-309f-3f03-a25c-37412b891b1c

Time: 0x0000002232afdf91


Faulting task 10 Call Stack: 0x000000000001d19c 0x000000000001cb8c 0x000000000001c990 0x0000000000015dec 0x00000000001dafa0 0x00000000001996c4 0x0000000000192d0c 0x000000000019d380 0x00000000001416e4 0x000000000001d610 0x000000000001859c



MacBook Pro 16″, macOS 14.4

Posted on Mar 11, 2024 8:55 PM

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Question marked as Best reply

Posted on Mar 20, 2024 12:26 AM

Since I installed Sonoma 14.4 on my MacBook Pro m3 max I get multiple crashes and restarts with the described kernel panic.

I tried everything I could do without loosing all my data.

With Sonoma 14.3.1 there was not 1 single crash!

So i am sure apple has to release a new version without the kernel-panic-bug.

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35 replies
Question marked as Best reply

Mar 20, 2024 12:26 AM in response to konstantinfromzhytomir

Since I installed Sonoma 14.4 on my MacBook Pro m3 max I get multiple crashes and restarts with the described kernel panic.

I tried everything I could do without loosing all my data.

With Sonoma 14.3.1 there was not 1 single crash!

So i am sure apple has to release a new version without the kernel-panic-bug.

Mar 31, 2024 4:26 AM in response to ArnoFrost

I have a similar problem with my MBP M3 Max on 14.4. Upgrading to 14.4.1 didn't help, while downgrading to 14.3.1 solved the issue.


What's interesting: I tried to reproduce the issue on a 14" MBP M3 Pro with the same macOS version (14.4.1) and the same apps and the scenario, but there was no problem. This led me to believe the problem lies with the M3 Max driver support in macOS 14.4.* or faulty hardware on my given MBP M3 Max.


I have a suggestion for M3 Max owners:

Let's exchange details on reproducing our DCP PANIC crashes so other owners can confirm them on their M3 Max hardware. If we all can reproduce them, that means the problem affects all M3 Max users. If not, our hardware may have defects that are different from each other.


My case, which triggers kernel panic in a few minutes, is fully described in my post. In short, I started a Telegram Video call while running the Steam version of Civilization VI, and switched several times between the game and the call window with Cmd-Tab. All versions are the latest available: Telegram 10.9.1.260779 AppStore, macOS 14.4.1, Civilization VI 1.0.12.54 (368029.13) Metal. The bug reproduces on a clean installation of macOS 14.4 or 14.4.1.


Please share details of reproducing your kernel panic issues, and I would really appreciate it if you could try to reproduce mine.


Apr 1, 2024 3:00 AM in response to ArnoFrost

Me too. I have exactly the same problem. Sonoma 14.3.1 still worked perfectly. Since then the Mac crashes permanently. Sonoma 14.4.1 has not brought any improvement either.


When I asked Apple Support, they insisted that it must be a bug in a third-party app !?


But I can't understand that and the MacBook Pro 16-inch M3 Max crashes constantly in several apps. e.g: Steinberg Cubase, Maxon Cinema 4D, Native Instruments Komplete Kontrol and Machine and Kontakt....


Unfortunately, I need the Mac for work. I hope Apple recognizes the problem and offers a solution as soon as possible.


The error message for me is:


panic(cpu 0 caller Oxfffffe002a1001c): DCP PANIC - program_swap: Async Swap request landing on unsupported platform. Force panic

- iomfb_driver (10)


program_swap: Async Swap request landing on unsupported platform. Force panic RTKit: RTKit-2419.101.1. release - Client: local-t603xdcp RELEASE UUID: dac9e761-2de3-35d1-9af4-b7f9a5ebd552

Time: 0x00000002ea756d99

Mar 12, 2024 9:40 AM in response to ArnoFrost

ArnoFrost wrote:

When I use Android Studio build program, often get this error with relaunch pc.

panic(cpu 0 caller 0xfffffe001abdd15c): DCP PANIC - program_swap: Async Swap request landing on unsupported platform. Force panic
- iomfb_driver(10)
program_swap: Async Swap request landing on unsupported platform. Force panic

RTKit: RTKit-2419.101.1.release - Client: local-t6030dcp.RELEASE
!UUID: dea41bf7-309f-3f03-a25c-37412b891b1c
Time: 0x0000002232afdf91

Faulting task 10 Call Stack: 0x000000000001d19c 0x000000000001cb8c 0x000000000001c990 0x0000000000015dec 0x00000000001dafa0 0x00000000001996c4 0x0000000000192d0c 0x000000000019d380 0x00000000001416e4 0x000000000001d610 0x000000000001859c



DCP panic is a Display Co-Processer ie Graphics Processor panic.


I would contact Apple Support with your panic report...


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support





If it is an incompatibility with your "Android Studio build program" then contact the developer for some update(?)


if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/updates…


Contact a third-party vendor - Apple Support

Contact a third-party vendor - Apple Support



if you want to trouble shoot further you can:


—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 




unplug all non-essential peripherals when testing


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS




May 5, 2024 3:09 AM in response to peterlueftner

Have the same issue with Ableton Live (complete reboot hinting the RTK related kernel panic, mentioning a corrupt swap zone) and Logic (just crashing the app) together with Native Instruments Plugins and their new MK3 Keyboards. NI stated that the problem depends on Apple and MacOS: Should be fixed with Update to 14.5


Perhaps after the new Apple Event on May, 7th...


I'm on a M3 Max MacBook Pro, **** of a machine, but this issue bothers me a lot...

Apr 4, 2024 3:19 PM in response to Sirhc_

<<. I hope Apple recognizes the problem and offers a solution as soon as possible. >>


You posted your problem on the Apple Support Discussions forums. All we can do from here is talk about it and share what other users know.


Apple Does NOT know about this as an issue and is NOT working on a fix unless you tell them about it formally, by contacting Official Apple Support. Do not relent unless/until:


• they have a specialist contact you


• they file a big report on your behalf, or add you to an existing Bug report.


Official Apple Support


.


Apr 21, 2024 7:13 AM in response to peterlueftner

peterlueftner wrote --


<<. I tried everything I could do without loosing all my data. >>


No one want you to lose your data for this issue, or any other issue. That is why best practice is to make a local, disk-based copy of all your files. Apple thinks this is so important, they provided a free built-in Utility to do this for you, named Time Machine.


Take steps to acquire an external drive as soon as possible. If you buy one, a drive 2 to 3 times or larger than your boot drive is preferable for long term trouble-free operation. Do not pay extra for a drive that is fast.  (You can get by for a while with a "found" smaller drive if necessary, but it will eventually become annoying).


Attach your external drive and use

System preferences > Time machine ...


... to turn on Time Machine and specify what drive to store your Backups on.  It may ask to initialize the new drive, and that is as expected. APFS format is default format if running MacOS 11 Big Sur or later.


Time machine works quietly and automatically in the background, without interrupting your regular work, and only saves the incremental changes (after the first full backup). Time machine backs up every connected drive that is in a Mac compatible format. it can not back up Windows format drives.


Time Machine's "claim to fame" is that it is the backup that gets done. It does not ruin performance of the rest of the computer while doing its backup operations. You do not have to set aside a "Special Time" when you only do backups. When you need it, your Time machine Backup is much more likely to be there.


How to use Time Machine to Backup or Restore your Mac:

Back up your Mac with Time Machine - Apple Support


.

Apr 17, 2024 6:55 AM in response to Grant Bennet-Alder

It's a kernel panic (i.e. not a problem application developers can fix or solve). It's very easy to trigger also (use lots of memory, metal and stress the CPU... independent of a specific app). As a developer I also have no illusion that i can make Apple move faster (or move at all) to solve this issue. Just keep on sending in those crash reports until they perhaps realize there might be an issue.


Apr 29, 2024 7:29 AM in response to ArnoFrost

Hi all,


I'm having the same problem with my brand new Mac Mini M2 Pro on Sonoma 14.4.1

5 crashes in two weeks.


I had multiple apps running, so hard for me to find a faulty one (Lightroom, Photoshop, Sketchup, Enscape, Thunderbid, Apple Mail)


panic(cpu 0 caller 0xfffffe0015507ddc): DCPEXT1 PANIC - program_swap: Async Swap request landing on unsupported platform. Force panic

 - iomfb_mailbox_async(68)

program_swap: Async Swap request landing on unsupported platform. Force panic


Looking for help here !

May 5, 2024 6:47 AM in response to stephanebncuser

Have you tried installing the latest Dell U4924DW firmware from https://www.dell.com/support/home/en-bg/product-support/product/u4924dw-monitor/drivers? I did that, and it solved the problem for me. My M2 Ultra Studio used to crash several times a day, and since updating my U4924DW firmware a week ago I haven't had a single crash. I hope you have the same experience.

MacbookPro 16 M3 Pro DCP PANIC

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