My daughter logged out of messenger kids on her iPad by accident and now when we try to log back in it just keeps looping back to the same login page after entering the password as the parent.
[Re-Titled by Moderator]
iPad (9th generation)
I am having the same issue. Tried so many times. Is there anyone that was able to get back into kids messenger? I log in then it takes me to their page. I click on her name, it literally goes back to log in. I thought I had wrong log in so I tried something else and it did tell me wrong password but still putting in the correct password and it makes me go in loops. Help!!
add a new parent and have that parent authorize the login
It’s likely a problem with messenger kids but did you turn off and web restrictions that might block it from redirecting to the daughter’s profile?
My son’s was doing the same! We troubleshooted in the same manners you did and finally I was like…. What new apps have you gotten lately? Sure enough he’d gotten some app called Lockable, thinking it would stop ads in his game, but what it did was create a VPN and that firewall wouldn’t let the Messenger Kids app open! Ugh! So frustrating! It’s a sophisticated app designed to stop a hack… not for ads…so needless to say: we deleted it and voilà! Messenger Kids is working again!
We had the same issue, after lots of research and googling, the way we got around this was:
- remove one parent as the guardian on messenger kids (this is done through the Facebook app under control section)
- then re-add that parent (also through Facebook app)
- log into kids messenger app using the re-added parents Facebook details
I had the same thing on both of my daughters iPads it did loops for about 20 times I just gave up because it was giving me a headache. My eldest daughter who uses messenger kids tried and now is so annoyed that she can’t talk to any of her friends and her friends said that it won’t let her send messages
Hi, I followed these steps except on the iPad. The iPad is a 9th Gen iPad. Unfortunately, it did not work it still has the same issue
No fix yet and no reply from Facebook to help either
It says this
I am having the exact same issue. I have tried everything.
What is Facebook telling you to do?
Facebook won’t respond to my messages. And there’s no help on it.
Has any fix worked? I waited for a new update but that did not help. Still got the same issue.
YAY!!!!!! That worked! I created a new Facebook account, then set it up as a parent and used that log in! Not sure why there is a glitch like that but it worked!
Nice! Glad it worked out for you as well.
I am trying to log in to my daughters messenger kids but can’t get into it. Try so many times.
Can’t log in to Messenger kids on iPad
