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Level 1

8 points

MacBook won’t find my HP Officejet 250 mobile

I have been printing from my MacBook for about a year. We recently moved to a new site and changed the network. Both the MacBook and printer are connected to the same network but neither my MacBook nor my iPhone will find the printer. I have restarted all of them numerous times and even went back to factory settings on the printer. Additionally, all Apple software is up to date. I am stuck on this one. Can anyone help please?

MacBook Pro 17″, macOS 10.12

Posted on Apr 12, 2023 8:09 AM

Best reply

Mac Jim ID

Level 6

11,397 points

Posted on Apr 12, 2023 8:33 AM

Have you updated to the latest firmware dated 6/2022?

What Printer Driver is installed at  > System Settings > Printers & Scanners?

Was it initially installed as AirPrint/Bonjour?

If there are any printer drivers installed, remove them and try to add again. When you click to Add a printer, it will take a couple of seconds to locate the printer via wifi.

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MacBook won’t find my HP Officejet 250 mobile

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