Illegal MdM mangement takeovers on all devices

How can I get rid of unauthorized MDM?


I have factory reset, changed Apple ID’s, passwords, routers, and modems. I have bought new devices and within in twenty minutes of being home with new device it was locked down.

HELP!!


Posted on Apr 27, 2023 7:00 AM

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Question marked as Best reply

Posted on Jan 29, 2024 8:13 AM

magen180 wrote:

this is what it said: “account being signed into already exists”

That is a bug, or complication, in the operating system and the overall design of modern systems. They actually don't use passwords anymore. They use "secure tokens". But it ends up being very confusing.


I experienced this exact problem recently when Apple forcibly upgraded my computer to Sonoma against my consent. My restore from backup didn't work due to corrupt files, so I totally erased the computer and set it up again as a new one.


This was a frustrating and confusing process. I did eventually get my e-mail working again. But it was definitely a situation where I had to do the same thing 3 times in a row before it eventually worked. Don't they say that is the definition of insanity? Well, that equation doesn't mean anything when the whole world's gone mad. I had another alumni account from my university that I lost entirely. I could probably contact them directly and get it back, but I don't really need that account.


But I do understand the frustration of having these things just decide to take over your life one day and your attempts to rationally figure it out and put things back in order simply don't work. Surely, these big companies like Apple and Microsoft could figure out how to logically make these things work? No, they can't.

36 replies
Question marked as Best reply

Jan 29, 2024 8:13 AM in response to magen180

magen180 wrote:

this is what it said: “account being signed into already exists”

That is a bug, or complication, in the operating system and the overall design of modern systems. They actually don't use passwords anymore. They use "secure tokens". But it ends up being very confusing.


I experienced this exact problem recently when Apple forcibly upgraded my computer to Sonoma against my consent. My restore from backup didn't work due to corrupt files, so I totally erased the computer and set it up again as a new one.


This was a frustrating and confusing process. I did eventually get my e-mail working again. But it was definitely a situation where I had to do the same thing 3 times in a row before it eventually worked. Don't they say that is the definition of insanity? Well, that equation doesn't mean anything when the whole world's gone mad. I had another alumni account from my university that I lost entirely. I could probably contact them directly and get it back, but I don't really need that account.


But I do understand the frustration of having these things just decide to take over your life one day and your attempts to rationally figure it out and put things back in order simply don't work. Surely, these big companies like Apple and Microsoft could figure out how to logically make these things work? No, they can't.

Apr 28, 2023 12:41 PM in response to tana23

I am not and will not respond to anyone speaking down to me. If you had lived with this for 11 months and you know who is doing this but not why or how, you as well may be a bit defensive. I started so many times to post here but saw and read how others were treated and spoken to. And I am just not up for that anymore.


If you have something helpful to reply please do. But if you intent is to make me feel more dumb then please just pass this thread by.


Thanks

May 8, 2023 7:38 AM in response to tana23

tana23 wrote:

See I told you I knew my phone and other devices were locked down. Is that proof enough?

No. It's not. You have not posted anything that indicates your devices are "locked down" in any way, much less managed by an MDM.


Try actually describing what's happening that leads you to believe this might be true.



May 9, 2023 9:16 AM in response to tana23

That's not what that means. That message means your Apple ID doesn't have access to that app. If you want access to the app, you'll need to either sign up for the developer program, or you'll need to ask the account holder of the developer program.


Do you have a corporate email account set up on your device?


Also, are you a developer? You've posted numerous screenshots of a device that is enrolled in the developer betas (which means there could be bugs in the software), developer documentation, and the developer app.


It's not possible to manage an Apple device without the user's assistance. If it was, it would make my job 1000x easier, but it also wouldn't be secure or good for user privacy, so it's not possible.

Jan 29, 2024 8:20 AM in response to tana23

I feel your pain, dealing with this for almost 2 years now. It all started with a narcissistic ex and apple support as well as employees at apple stores have tried to tell me “I must have shared my password” or to reset the device, blah blah blah. Which those of us that have become victims of this know that none of that helps. I will tell you that frustrated one day and trying everything I went ahead and tried to sign in to the VPN screen he asked you to share and to my surprise this is what it said: “account being signed into already exists” so you might try it also. And it states right on Apple’s website that MDM devices can be added remotely without ever being physically touched. Read through this and I would bet anything it all looks familiar to you as it did with myself.

MDM restrictions for iPhone and iPad devices - Apple Support


Once I figured out the “hacking” source I was so relieved to call apple support and end the nightmare, and surely report this fake entity taking over my devices and costing me thousands! Especially considering these businesses or schools have to register with Apple right? But no… couldn’t believe it when they yet again refused to help. They are blatantly disregarding FCC laws and customer privacy when it could be stopped and the responsible parties held legally responsible with minimal effort from them. I refuse to stop until I get help so I will share my updates if you are interested.


[Edited by Moderator]


Apr 27, 2023 4:11 PM in response to tana23

time: 2023-04-12 19:32:22.235 -0400

OS Version: iPhone OS 16.4.1 (Build 20E252)

Architecture: arm64e

Report Version: 40

Incident Identifier: E1BDCFB2-C275-4E7B-AAE3-8C20878F549F


Data Source: Microstackshots

Shared Cache: 4E3AC81A-5D2C-375A-B048-BA4ECDEADAA1 slid base address 0x1cadac000, slide 0x4adac000


Command: Amazon

Path: /private/var/containers/Bundle/Application/6333F045-0077-49D2-8173-DB460153296E/Amazon.app/Amazon

Identifier: com.amazon.Amazon

Version: 21.7.0 (510590.0)

Adam ID: 297606951

Is First Party: No

Beta Identifier: A99F496B-3FBF-4309-9BC8-2DEC929624CC

Resource Coalition ID: 656

Architecture: arm64

Parent: UNKNOWN [1]

PID: 488


Event: wakeups

Action taken: none

Wakeups: 45001 wakeups over the last 275 seconds (164 wakeups per second average), exceeding limit of 150 wakeups per second over 300 seconds

Wakeups limit: 45000

Limit duration: 300s

Wakeups caused: 45001

Wakeups duration: 275s

Duration: 274.77s

Duration Sampled: 102.69s

Steps: 26


Hardware model: iPhone14,5

Active cpus: 6

HW page size: 16384

VM page size: 16384


Advisory levels: Battery -> 2, User -> 3, ThermalPressure -> 0, Combined -> 2

Free disk space: 86.77 GB/119.09 GB, low space threshold 150 MB

Vnodes Available: 64.72% (12945/20000, 10000 allocated, 10000 soft limit)


Preferred User Language: en-US

Country Code: US

Keyboards: en_US QWERTY

OS Cryptex File Extents: 71

Apr 27, 2023 4:13 PM in response to tana23

This is client wake ups_resoureces

name":"Client","timestamp":"2023-04-13 16:26:58.00 -0400","app_version":"18","slice_uuid":"37573A91-B246-3694-BE28-40753A640398","adam_id":1495750173,"build_version":"2","bundleID":"timon.proxy.browser","duration_ms":"240726","share_with_app_devs":0,"is_first_party":0,"bug_type":"142","os_version":"iPhone OS 16.4.1 (20E252)","incident_id":"955FDFA8-E3AE-4676-B05A-0BD782D3A286","name":"Client","roots_installed":0}

Date/Time: 2023-04-13 16:22:56.176 -0400

End time: 2023-04-13 16:26:56.902 -0400

OS Version: iPhone OS 16.4.1 (Build 20E252)

Architecture: arm64e

Report Version: 40

Incident Identifier: 955FDFA8-E3AE-4676-B05A-0BD782D3A286


Data Source: Microstackshots

Shared Cache: 4E3AC81A-5D2C-375A-B048-BA4ECDEADAA1 slid base address 0x1cadac000, slide 0x4adac000


Command: Client

Path: /private/var/containers/Bundle/Application/C416D040-BDAF-4A05-BBAE-8AFCFEBF8005/Client.app/Client

Identifier: timon.proxy.browser

Version: 18 (2)

Adam ID: 1495750173

Is First Party: No

Beta Identifier: 6C2F6FAE-78AE-4955-A455-54A36DEFB9DE

Resource Coalition ID: 1241

Architecture: arm64

Parent: UNKNOWN [1]

PID: 6390


Event: wakeups

Action taken: none

Wakeups: 45001 wakeups over the last 241 seconds (187 wakeups per second average), exceeding limit of 150 wakeups per second over 300 seconds

Wakeups limit: 45000

Limit duration: 300s

Wakeups caused: 45001

Wakeups duration: 241s

Duration: 240.73s

Duration Sampled: 237.18s

Steps: 16


Hardware model: iPhone14,5

Active cpus: 6

HW page size: 16384

VM page size: 16384


Advisory levels: Battery -> 1, User -> 3, ThermalPressure -> 0, Combined -> 1

Free disk space: 86.14 GB/119.09 GB, low space threshold 150 MB

Vnodes Available: 62.9

Illegal MdM mangement takeovers on all devices

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