AirPods Pro Gen 2 low call volume on MS Teams on Windows 11

I just had this issue and solved it! All you need to do is, when you're on a call (whether it's MS Teams, Zoom, or Ring Central), turn the volume up by using the stem on the AirPods. If you don't know how to do this, you can swipe upwards on the front side of the AirPod stem. I would recommend turning this all the way up. You know when it's at 100% because you'll hear a higher pitch noise than when you are just increasing the volume. Then, change the volume on your computer to the appropriate volume.

I think this is happening because there are two volumes. The first is a master volume that's used when you aren't in a call. The second volume is only used when you are on a call, but it is layered under the master volume. So if the master volume is really low, no matter how high you make the call volume, it can't make up for the master volume being really low. The issue arises because the AirPods can only adjust the master volume, which is hidden when you are on a call.

Thank you! I wasted hours uninstalling, resetting, reconnecting my AirPods, fiddling with various sound settings and volume sliders to no avail. And all I had to do was raise the volume on the AirPods.... ::facepalm::

For me the opposite/other person voice was coming pretty low, i was barely hearing his voice.

Fix:

Please select the below settings in your Microsoft Teams Audio setting and restart your laptop. This has fixed my issue. In microphone section , please select the laptop microphone not air pods.

Thanks alot! This worked out for me, and all I had to do was to learn how to increase the volumen on my Airpods Pro!

Hey SparnoAcorn,

We'll be happy to help out with this! Try cleaning the AirPods Pro using the proper procedure here, then see if that helps with call volume: How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support. If that doesn't help, does it seem to only happen when using the specific programs you mentioned? Does it occur when listening to other types of audio on the same computer? This information will help us isolate the issue a little more.

Keep us updated!

BROOO...... THANK YOUUUU.... This was bugging me for so long...

To anyone else that has tried manually adjusting volume using the stem:

I had to go into my settings then select the headset and change the channels from 2 to 1. After doing this I was able to adjust the volume manually using the stem.

I'm having the same issue.

This worked perfectly - thank you!!