Apple Watch shows GPS map but doesn‘t track distance

Question

Apple Watch shows GPS map but doesn‘t track distance

Hi everyone,

I purchased my first Apple Watch (a series 7) a few days ago. I just completed my first run with it, using the workout app (outdoor run) and it started the timer. However I soon noticed it continuously said „0 meters“ which I found weird. When I arrived home, and ended the workout, it tracked a 1h06 minute outdoor run, with a HR of 168bpm on average, but with 0 meter distance and 0 calories burnt. What makes it even weirder is that using the fitness app on my iPhone I can SEE the map of where I ran, so the GPS seems to work just fine.

Any ideas on whats wrong and how I can fix it?

Would be greatly appreciated!

Cheers!

PS: All my activity rings for today are at 0 to for today…

Simon’s Apple Watch

Posted on Jul 27, 2023 12:43 PM

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Answer 1

Best reply

javaliga

Level 10

119,461 points

Jul 27, 2023 1:06 PM in response to Simon_Baumann

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support

If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support

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Answer 2

Mar 30, 2024 6:53 AM in response to Simon_Baumann

Hello! Did you fix the problem?

I have exactly the same situation, when I see the map, but it shows 0 km.

The advice of @javaliga did not help. Do you know how else I can fix this ?

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Apple Watch shows GPS map but doesn‘t track distance

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