I'm trying to install a new software update but my macbook doesn't recognize my password.

I'm trying to install a new software update but my macbook doesn't recognize my password. I type my password and I'm 100% sure it's correct but for some reason it doesn't accept it. Another strange behavior I noticed is that afterwards I need to close the window and reopen it otherwise it doesn't respond

Posted on Oct 6, 2023 10:08 AM

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2 replies

Oct 6, 2023 1:54 PM in response to panagiotis240

panagiotis240 wrote:

I'm trying to install a new software update but my macbook doesn't recognize my password. I type my password and I'm 100% sure it's correct but for some reason it doesn't accept it. Another strange behavior I noticed is that afterwards I need to close the window and reopen it otherwise it doesn't respond


Are you logged into your admin/user account...


Log out of your account and back in, and try again your "update"...

I'm trying to install a new software update but my macbook doesn't recognize my password.

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