I have just downloaded the Apple Music App on my LG G3 as I was curious to hear the Dolby Atmos tracks that I can't get on Spotify. The volume is EXTREMELY low compared with the same volume level for a Dolby Atmos movies or indeed switching to the Spotify app on the TV on the same song and is twice as loud. This indicates this is an issue with Apple Music. Is there are a way to troubleshoot this issue?
OLED65G2PSA,
Same issue here, happened after the last Apple Music app update on the tv
Same issue here, happened after the last Apple Music app update on the tv
Just tried it on my LG CX with onkyo avr 7.1.4 setup and had the same problem. I’m really happy that they added Dolby Atmos support, but the music from Apple Music app is too quiet. The volume of my receiver need to by twice as high to get to level of volume of other apps.
I was checking this out and it got the Dolby Atmos feature, it's set to automatic by default and not only affects the Dolby Atmos songs, but all of them. I have an Atmos capable soundbar, and it's like 1/3rd of the volume than having the setting off.
TLDR: Turn of Dolby Atmos in settings.
Hi. I am the Original poster. I am currently in discussions with Apple Support team regarding this issue and have been taking a bunch for videos for them with a DB meter to show the sound level difference. I will keep you posted.
I’m having the same issue as well on my LG C2 tv.. right after that Update the other day. Volume got very low.. hopefully it gets fixed?
Same here, I have a LG tv with Sonos and my apple radio plays loud, sirrus, and amazon music play very good. its when i select a playlist that i created it plays super low where you cant hear anything.
same here. updated today, Apple Music on LG G3 73” with Denon AVR… volume level is above 90 and the sound is still crazy low. There is no way to disable Atmos on the LG setup in this scenario due to HDMI eArc configuration . Roll back the update please until you fix this, please!
I have an LG OLED G2 and it’s doing the same thing with my LG soundbar. Called support and they have no clue. They said some music is recorded lower so I just airplay it and don’t use the app anymore as a work around.
I’ve had the app for very long and was wondering if anyone has had this problem. It only started happening with the latest update, so I guess if we raise concern should be an easy fix. Also sometimes the sound is low and randomly in the middle of the song it will jump back to how it used to be.
bakogee, you legend!!!
yes confirmed this returns to volume back to normal, thank you
Anytime. I’d like to have it working with the Atmos enabled though, hope it gets fixed in the upcoming updates.
Change atmos in the settings to disabled
If you are referring to the Atmos setting on the LG TV...Settings > Sound > Advanced Settings > Dolby Atmos (slider off) ?
Volume of Apple Music App on LG TV
