Mac Pro long standing sluggishness not corrected by Apple

Consider downloading and running this little "discovery" utility, Etrecheck. It changes NOTHING. Etrecheck was developed by senior contributor here, and uses system calls to collect often-needed information.

it contains little tests for speeds of devices, CPU utilization, memory usage, energy usage and a digest of recent problems, in one easy to use package. it does not even need to be Installed. Because less can be learned when your Mac is running great, best time to run is when your problems are actually occurring, if possible.

if you follow the directions faithfully, its report (pre-laundered of all personally-identifiable information) can be "Shared" to the system ClipBoard, then Pasted into an ‘Additional Text’ window in a reply on the forums.

How to use Etrecheck pro for free

http://etrecheck.com



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By far the easiest way to cause poor performance, instability, overheating and crashing is to install ANY third-party speeder-uppers, Cleaners, Optimizers, or Virus scanners, or a VPN that you installed yourself. The main reason is that they are relentless in scanning your files, non-stop, looking for virus-like patterns in Everything, or looking for files that have changed. When completed, they do it all again.

¿are you running anything like that?

EtreCheck is a utility created by a fellow user here that simply shows the processes that run on startup (many of which will cause a conflict), along with the processes that are consuming the most resources on your computer. It also includes the latest Diagnostic logs that could point to a problem.

If you are looking to solve the problem, this will save quite a bit of time where it would usually require a lot of back and forth with screenshots and further work on your part to identify files in your system folders. EtreCheck is free to use and does not provide any personal information in the report and is your best option to finding a solution.

If you prefer to wait to get a response from Apple and not proceed here in these forums, that is your option as well.

<<. your suggestion reads as an advertisement. >>

I will take that as a compliment on my writing style.

I pointed out above you can use the version at that link for free, and that it changes nothing about your Mac.

Etrecheck provides a way to report a whole lot of information about what is going on inside your Mac with very little effort on your part.

The second part may be the reason Apple support people do not recommend it. Once you have the report, ¿What do with the information?

That is where posting it on the forums comes in, if you choose to do so. Your report may get studied by several different Readers, with wildly different backgrounds. In the brainstorming around what the report shows, lots of interesting ideas may get floated. One just might lead to a solution for your issues.

Hopefully you will get your issues solved. That's all that matters.

Apple can remote into your computer to get the information that EtreCheck provides, so there would be no need for them to have you run the report and send it to them. Here, we do not have access to your computer (and that is a good thing), so the report provides the snapshot of your system to assist in diagnosing any problems.

<< Apple can remote into your computer to get the information that EtreCheck provides, >.

Yes, they can.

But it will take a dozen different little Terminal commands and a few different Activity Monitor runs plus a disk test to put together what Etrecheck, by design, produces in one report that is easy to run and provides it all in one report.

Grant Bennet-Alder wrote:

<< Apple can remote into your computer to get the information that EtreCheck provides, >.

Yes, they can.

But it will take a dozen different little Terminal commands and a few different Activity Monitor runs plus a disk test to put together what Etrecheck, by design, produces in one report that is easy to run and provides it all in one report.

I agree. The point being that an Apple Engineer is not going to have a user send them the EtreCheck report, they will just get the information they are looking for directly from the device. I assume they would also have their own remote diagnostic tools that we are not privy to. For us here, the EtreCheck report is the way to go.