the certificate for this server is invalid

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Level 1

19 points

the certificate for this server is invalid

Hi can anyone help? I get a message "cannot connect to iTunes Store" when selecting App Store on my iPod. Also if I try iTunes icon, I get "the certificate for this server is invalid. You might be connecting to a server that is pretending to be "itunes.apple.com" which could put your confidential information at risk"

The steps I have taken so far, - connected to PC and updated software to iOS 6.1.3 (worked fine on PC)
Checked WiFi connection (fine)
Checked other apple products are working fine (yes)
Checked i am logged into apple id (yes)

Is there anything else I'm missing ??

Thanks aliian

iPhone 4

Posted on Mar 23, 2013 5:45 PM

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Answer 1

Best reply

aliian Author

Level 1

19 points

Mar 23, 2013 6:06 PM in response to aliian

Fix = the date & time the year was incorrect.

settings>general>date & time>set date & time

Cheers

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Answer 2

Apr 14, 2013 6:27 PM in response to aliian

whoop! thanks, was having this problem too 😀

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Answer 3

FluffyA

Level 1

0 points

May 2, 2013 11:12 AM in response to aliian

Yay, thank you, time & date was the problem, set to automatic and now it's fixed

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Answer 4

May 6, 2013 7:56 AM in response to aliian

Fantastic, beein tearing my hair out for 2 weeks, that simple, hey Apple folks, take note next time someone asks you!

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Answer 5

djromer

Level 1

0 points

Jul 6, 2013 3:54 PM in response to aliian

Worked perfectly!! Thank you!!🙂

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Answer 6

Jul 15, 2013 8:25 PM in response to aliian

this helped. thanks!

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Answer 7

Jul 22, 2013 12:20 PM in response to aliian

Have you been playing Candy Crush and/or changing the date/time to get extra lives (like I was???!!) Set the time back to the right time and everything will work again including app store and mobile banking. Hope that helps ye!

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Answer 8

Pksam1

Level 1

5 points

Aug 11, 2013 1:56 AM in response to aliian

Just go to the date and time and set it to set automatically then it will work. I just fixed mine! Enjoy!

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Answer 9

chipp7

Level 1

0 points

Sep 4, 2013 11:44 PM in response to aliian

Thanks for the solution. I was a Candy Crush player too. Why is the App Store tied into the internal date on the iPad??? crazy!

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Answer 10

Nov 29, 2013 5:47 AM in response to aliian

worked the instant the date/time was fixed. Thank you!

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Answer 11

RoyCraig

Level 1

0 points

Dec 6, 2013 3:02 PM in response to aliian

Brilliant.....so simple...was trying everything..many thanks

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Answer 12

dahalau

Level 1

0 points

Jan 8, 2014 4:15 PM in response to chipp7

Thanks to those contributing this fix -- had this issue on my son's iPad mini and was going crazy trying to figure it out!!

To answer the question of why this causes an issue: this is part of the standard security features of the internet - when you connect securely to a server (as the i-devices do when accessing itunes), it has an SSL Certificate which has an expiry date on it -- the device checks the certificate to try and make sure you aren't getting duped by an out of date certificate, and if your date is set too far in the future (my son's was in 2019!) then it looks like the expiry date is in the past and it won't let you connect..

Cheers!

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Answer 13

Jan 14, 2014 3:00 PM in response to aliian

Many thanks for some reason my phone go set to 1st Jan 1970, and my phone, network settings etc went havoc! Such a simple fix - although the apple store itself could not fix this!! You are a genius!

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Answer 14

Jun 1, 2014 10:31 AM in response to aliian

Thanks bunches .....totally helped me. Didn't even notice my son's ipod was 7 hours off and no idea how how many days/years. The auto time was unchecked.. checking it and rebooting the phone allowed me to connect him to his icloud. Thanks again

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Answer 15

Sep 19, 2016 2:59 AM in response to aliian

wwwwwwwwwwwwowwww!!!! your perfect baby!!!!!!!!!!!!!!!!😍

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