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HT201195: If you can't redeem your iTunes or Apple Music Gift Card or content code

Learn about If you can't redeem your iTunes or Apple Music Gift Card or content code

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Title			Views	Latest activity
I just added a gift card to my ipod and it shows I have redeemed it butwhen I try to make a purchase it says purchase can not be completed in iTunes Store by taragirl6	Show 0 Bookmarks0	0	173	April 21, 2014 6:10 PM by taragirl6
When I review Apple ID it asks for visa no and security codes in iTunes Store by King_Penguin	Show 0 Bookmarks0	1	3048	April 21, 2014 10:25 AM by King_Penguin
I still have money left on my gift card but it's going just to my Visa card in iTunes Store by Deb1962	Show 0 Bookmarks0	0	412	April 20, 2014 4:31 AM by Deb1962
My code doesnt start with XX like they do when i buy them at the store, (note this was a gift) in iTunes Store by UmmDevo	Show 0 Bookmarks0	0	245	April 17, 2014 8:22 PM by UmmDevo
is itunes gift card time limited in iTunes Store by fullerjw	Show 0 Bookmarks0	2	652	April 17, 2014 2:01 PM by fullerjw
How to remove credit card info from Apple ID profile in iTunes Store by King_Penguin	Show 0 Bookmarks0	1	602	April 16, 2014 10:58 PM by King_Penguin
my i tune card is missing a number, How do I redeem? in iTunes Store by Niel	Show 0 Bookmarks0	1	265	April 10, 2014 6:27 PM by Niel
I entered my gift card code number and I'm showing that I have a credit of $10 but as I try to purchase a song, it's asking for a code number. I no longer have the giftcard. How can I redeem my credit? in iTunes Store by mrsholec	Show 0 Bookmarks0	0	203	April 10, 2014 5:27 PM by mrsholec
Cannot access balance with original code in iTunes Store by King_Penguin	Show 0 Bookmarks0	1	308	April 9, 2014 12:14 AM by King_Penguin
itunes card help! in iTunes Store by King_Penguin	Show 0 Bookmarks0	1	243	April 8, 2014 12:29 AM by King_Penguin
irish i tunes gift card, uk account in iTunes Store by varjak paw	Show 0 Bookmarks0	1	556	April 4, 2014 2:08 PM by varjak paw
My iTunes card balance is no longer on my Apple ID account in iTunes Store by King_Penguin	Show 0 Bookmarks0	1	981	April 1, 2014 12:23 AM by King_Penguin
i have i tunes gift card 25$ and i was trying to redeem but it show incorrect code. in iTunes Store by AnaMusic	Show 0 Bookmarks0	1	242	March 29, 2014 1:33 AM by AnaMusic
How do I locate my iTunes balance? in iTunes Store by jalaynefromtx	Show 0 Bookmarks0	2	262	March 28, 2014 11:27 AM by jalaynefromtx
how to redeem an iTunes card in iTunes Store by King_Penguin	Show 0 Bookmarks0	1	265	March 23, 2014 2:33 PM by King_Penguin
please i need itunes code in iTunes Store by roaminggnome	Show 0 Bookmarks0	2	228	March 21, 2014 8:02 AM by roaminggnome
help. we entered the i tunes card and it shows a balance but we can't seem to default the payment from the credit card to the i tune card.. and now we no longer have the card.. even though we see a 25 balance in iTunes Store by griff w	Show 0 Bookmarks0	1	192	March 17, 2014 7:27 AM by griff w
is there any way that i can redeem a card bought in the US from Canada in iTunes Store by King_Penguin	Show 0 Bookmarks0	1	272	March 17, 2014 1:26 AM by King_Penguin
iTunes account in iTunes Store by roaminggnome	Show 0 Bookmarks0	1	143	March 16, 2014 9:14 PM by roaminggnome
My i tunes cards only have a bar code, and only a 'bar code' number' underneath. Not a serial number beginning with letters. They may be old but are unredeemed. Is there anything i can do? in iTunes Store by nickybibby	Show 0 Bookmarks0	0	127	March 14, 2014 1:52 AM by nickybibby
The game i am trying to buy content for keeps trying to use my credit card balance instead of my iTunes credit amount, how can I use the money on my iTunes account instead of trying to debit my credit card? in iTunes Store by steve123567	Show 0 Bookmarks0	0	142	March 12, 2014 7:11 PM by steve123567
What can i do if someone has used my itunes card and now it has already been redeemed can i get the information on how it was used and whos itunes account it was used for?? in iTunes Store by roaminggnome	Show 0 Bookmarks0	1	215	March 11, 2014 8:07 PM by roaminggnome
i just bought a apple store gift card online and i have recieved the email which contains the pin and card number , i tried to redeem on my mac and iphone , but the code was invalid, can someone help me figure out the problem ASAP in iTunes Store by varjak paw	Show 0 Bookmarks0	2	371	March 11, 2014 11:38 AM by varjak paw
hello, i purchsed ituens gift card from the website 25$ and i trired so many times to enter the number but it shows the code is invalid in iTunes Store by Hitch82	Show 0 Bookmarks0	0	134	March 10, 2014 11:15 PM by Hitch82
how can I delete a gift card? in iTunes Store by roaminggnome	Show 0 Bookmarks0	1	192	March 9, 2014 7:32 PM by roaminggnome
I received an error when trying to redeem a gift card. It says it was not properly activated. I used the camera and manually tried. Can you please advise? in iTunes Store by AnaMusic	Show 0 Bookmarks0	1	198	March 9, 2014 6:52 PM by AnaMusic
hello in iTunes Store by King_Penguin	Show 0 Bookmarks0	1	166	March 7, 2014 11:58 PM by King_Penguin
I've entered the correct numbers still doesn't work in iTunes Store by varjak paw	Show 0 Bookmarks0	1	156	March 7, 2014 3:01 PM by varjak paw
My itunes card said it has already been redeemed? in iTunes Store by varjak paw	Show 0 Bookmarks0	1	402	March 5, 2014 1:07 PM by varjak paw
I tried to redeem an iTunes gift card and it said that my card has not been properly activated in iTunes Store by varjak paw	Show 0 Bookmarks0	1	4680	March 3, 2014 10:21 AM by varjak paw

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