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HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

Learn about If you can't update or restore your iPhone, iPad, or iPod touch

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Title			Views	Latest activity
Touch ID on my iPhone 6s doesn't work while it's on charging in Using iPhone by shh22	Show 0 Bookmarks0	3	1247	September 13, 2016 7:03 PM by shh22
Iphone 6S download of new software error message in iPhone Hardware by cfridlund	Show 0 Bookmarks0	4	79	September 13, 2016 3:36 PM by cfridlund
ios 10 problem in iPhone Hardware by Denise Woodcock	Show 0 Bookmarks0	2	113	September 13, 2016 2:52 PM by Denise Woodcock
iOS 10 is now out. in Using iPad by Phil0124	Show 0 Bookmarks0	17	219	September 13, 2016 2:10 PM by Phil0124
while backing up my iPhone 6 and updating to new iOS my phone froze with the Apple image and the progress line and froze. It has been about 10 hours and it will not turn off or reboot. in Using iPhone by Demo	Show 0 Bookmarks0	1	40	September 13, 2016 4:48 AM by Demo
Need to reset iPod unable to turn off airplane mode in iPod touch by lllaass	Show 0 Bookmarks0	1	30	September 13, 2016 1:08 AM by lllaass
cant enter into recovery mode in Using iPad by elcpu	Show 0 Bookmarks0	3	56	September 12, 2016 5:27 PM by elcpu
How can I reset my iPod Touch back to default? in iPod touch by Neku Sakuraba	Show 0 Bookmarks0	2	55	September 12, 2016 12:22 PM by Neku Sakuraba
to allow acesss please respond on your iphone, but my iphone isnt responding.. my phone is disabled and i need to fix this error asap in Using iPhone by Confusion92	Show 3 Bookmarks3	41	200794	September 12, 2016 11:50 AM by Confusion92
Hello, Does it cost money to get your iPod touch reset? in iPod touch by JLS1986	Show 0 Bookmarks0	2	57	September 12, 2016 10:20 AM by JLS1986
BLUE SCREEN in Using iPhone by Ingo2711	Show 0 Bookmarks0	1	35	September 12, 2016 1:34 AM by Ingo2711
iPad stuck in reboot loop, won't restore in Using iPad by Jrbirchler	Show 0 Bookmarks0	23	89820	September 11, 2016 4:03 PM by Jrbirchler
My iPhone won't turn on and soft reset doesn't work. in Using iPhone by elcpu	Show 0 Bookmarks0	1	171	September 11, 2016 9:21 AM by elcpu
Iphone 5c stuck on restore in Using iPhone by sberman	Show 0 Bookmarks0	1	47	September 11, 2016 2:20 AM by sberman
how to unlock a generation 6 iPod touch? lockup happened during last ios upgrade in iPod touch by caseyfoofoo	Show 0 Bookmarks0	3	1041	September 10, 2016 7:45 PM by caseyfoofoo
downloaded ios 9.3.5 but failed to install it so i turnoff my phone. when im trying to open it, the only one that's showing is the white background with the logo of apple. what to do? in Using iPhone by sberman	Show 0 Bookmarks0	1	113	September 10, 2016 8:00 AM by sberman
iPhone stuck on Apple Logo, not recognized in iTunes in iPhone Hardware by elcpu	Show 0 Bookmarks0	1	72	September 9, 2016 11:06 AM by elcpu
iPad air 2 crash after update in Using iPad by elcpu	Show 0 Bookmarks0	1	65	September 9, 2016 10:51 AM by elcpu
normal hard reset ways not working in iPhone Hardware by sberman	Show 0 Bookmarks0	1	74	September 9, 2016 7:24 AM by sberman
HUGE issues with ios 9.3.5 and NO HELP from Apple in iPhone Hardware by SuzMom	Show 0 Bookmarks0	2	50	September 8, 2016 1:32 PM by SuzMom
Recycle iPhone trade-in program? in iPhone Hardware by D710	Show 0 Bookmarks0	2	68	September 8, 2016 10:35 AM by D710
how to fix my iphone 6s plus that cannot be turned on in iPhone Hardware by LucoBrasi	Show 0 Bookmarks0	3	61	September 8, 2016 5:05 AM by LucoBrasi
iPhone 6s Plus won't restore in Using iPhone by sberman	Show 0 Bookmarks0	2	56	September 7, 2016 2:49 PM by sberman
ipad pro blank screen did all of the restore options in Using iPad by Carolyn Samit	Show 0 Bookmarks0	1	28	September 7, 2016 11:19 AM by Carolyn Samit
Incomplete iOS update in Using iPhone by ChrisJ4203	Show 0 Bookmarks0	1	89	September 6, 2016 7:28 PM by ChrisJ4203
i have found my iphone and i forgotten my password and now my iphone is disabled i need help in Using iPhone by roaminggnome	Show 1 Bookmarks1	1	60	September 6, 2016 6:14 PM by roaminggnome
how do i reset a locked ipod touch, how do i reset a locked ipod touch in iPod touch by lllaass	Show 0 Bookmarks0	9	39313	September 6, 2016 2:51 PM by lllaass
my iphone 5s turns off randomly when my battery level is high up in Using iPhone by chris_g1	Show 0 Bookmarks0	1	42	September 5, 2016 9:05 AM by chris_g1
I try to restore my iPhone through iTunes, but I tried 5-6 times already. What should I do? in Using iPhone by elcpu	Show 0 Bookmarks0	4	86	September 5, 2016 8:05 AM by elcpu
iOS 9.3.5 update failed on iPad. Now unable to update or restore to factory presets. "An unknown error occurred (52)" in Using iPad by Atmara	Show 1 Bookmarks1	3	606	September 4, 2016 6:49 PM by Atmara

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