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HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

Learn about If you can't update or restore your iPhone, iPad, or iPod touch

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Title			Views	Latest activity
I try to restore my iPhone through iTunes, but I tried 5-6 times already. What should I do? in Using iPhone by elcpu	Show 0 Bookmarks0	4	86	September 5, 2016 8:05 AM by elcpu
iOS 9.3.5 update failed on iPad. Now unable to update or restore to factory presets. "An unknown error occurred (52)" in Using iPad by Atmara	Show 1 Bookmarks1	3	607	September 4, 2016 6:49 PM by Atmara
iPhone freezes 9.3.5 in Using iPhone by sberman	Show 0 Bookmarks0	3	70	September 4, 2016 10:09 PM by sberman
I phone 6s has a Itunes icon and a plug thats it in iPhone Hardware by OriginalName022	Show 0 Bookmarks0	3	32	September 4, 2016 7:58 PM by OriginalName022
i forgot my iphon pasecood in Using iPhone by Lawrence Finch	Show 0 Bookmarks0	5	211	September 4, 2016 6:26 PM by Lawrence Finch
Itunes icon locked on my phone after updating. Phone cant' turn on in Using iPhone by gail from maine	Show 0 Bookmarks0	1	59	September 4, 2016 5:42 PM by gail from maine
When I turn on my iPhone 6 the screen shows only the background color, battery usage icon and reception icon. in iPhone Hardware by sberman	Show 0 Bookmarks0	3	25	September 4, 2016 1:37 PM by sberman
My iPad is disabled because I couldn't remember the password. I can't restore it because I have to turn off "Find My Phone" first. Since it is disabled, I can't do that either. in Using iPad by xoxo-gossipgirl	Show 0 Bookmarks0	12	47280	September 3, 2016 1:36 PM by xoxo-gossipgirl
iPhone that won't turn on or charge in Using iPhone by BigBird_92	Show 2 Bookmarks2	30	384992	September 3, 2016 11:25 AM by BigBird_92
ipad screen shows cable then arrow itunes in Using iPad by Jonathan UK	Show 0 Bookmarks0	2	55	September 3, 2016 9:25 AM by Jonathan UK
password in iTunes for Windows by ChrisJ4203	Show 0 Bookmarks0	5	39	September 2, 2016 9:23 PM by ChrisJ4203
My Iphone 5 screen locked, and verizon sent me a new one. How can I erase the old phone if I tunes won't allow me without using the old phone (whose screen is locked! ) in iPhone Hardware by roaminggnome	Show 0 Bookmarks0	1	42	September 2, 2016 5:53 PM by roaminggnome
iPhone 6 black screen after update in iPhone Hardware by Ulexes138	Show 0 Bookmarks0	1	123	September 2, 2016 1:53 PM by Ulexes138
iPhone 6s Plus camera in iPhone Hardware by Ingo2711	Show 0 Bookmarks0	3	77	September 2, 2016 10:03 AM by Ingo2711
Ipurchased a iphone 6s . I setup a pass word and finger impression now I'm lock out of my phone.. how can I reset my phone? The pass word does not work. I can only receive calls I can not make them. My finger unlocks the phone I can not get to in Using iPhone by ckuan	Show 0 Bookmarks0	1	26	September 2, 2016 8:14 AM by ckuan
ipad 2 not turning on in Using iPad by lailafromca	Show 0 Bookmarks0	6	92	September 2, 2016 8:13 AM by lailafromca
Factory Reset 3GS (32GB) in iPhone Hardware by KiltedTim	Show 0 Bookmarks0	5	45	September 2, 2016 6:53 AM by KiltedTim
I Phone 5 Start up Problems. in Using iPhone by elcpu	Show 0 Bookmarks0	2	47	September 2, 2016 3:55 AM by elcpu
phone is stuck in restore mode in Using iPhone by lagerrob	Show 0 Bookmarks0	3	75	September 1, 2016 7:51 PM by lagerrob
iPhone 5 won't update or restore in Using iPhone by santiagofrommiami	Show 0 Bookmarks0	7	194	September 1, 2016 1:42 PM by santiagofrommiami
I have an iphone 4s and i reset it now it says connect to itunes and when i do it gets halfway done then says error 29 and wont finish. in Using iPhone by mirza.zaheer1960	Show 0 Bookmarks0	5	2032	September 1, 2016 1:05 PM by mirza.zaheer1960
how long does it normally take to get to the screen with update or restore? in Using iPad by Demo	Show 0 Bookmarks0	3	82	September 1, 2016 10:42 AM by Demo
how do i reset a ipod which is disabled and isnt synced to my most recent apple id in iPod touch by lllaass	Show 0 Bookmarks0	1	41	September 1, 2016 8:38 AM by lllaass
my phone is stuck with i tunes plug in picture in Using iPhone by Jonathan UK	Show 0 Bookmarks0	2	86	September 1, 2016 7:18 AM by Jonathan UK
iPhone 4 cannot restore from iTunes in Using iPhone by Demo	Show 0 Bookmarks0	5	67	September 1, 2016 2:26 AM by Demo
my iphone shows the plug and itunes but wont start up help!! in Using iPhone by elcpu	Show 0 Bookmarks0	2	41	August 31, 2016 1:35 PM by elcpu
5c unresponsive, black screen, dings when on charger in iPhone Hardware by elcpu	Show 1 Bookmarks1	1	40	August 31, 2016 10:15 AM by elcpu
locked ipad in Using iPad by Jonathan UK	Show 0 Bookmarks0	2	83	August 31, 2016 8:26 AM by Jonathan UK
Iphone 6 system in iPhone Hardware by ckuan	Show 0 Bookmarks0	4	54	August 30, 2016 4:37 PM by ckuan
iPad Pro 9.7 stuck on startup screen. in Using iPad by sevensinging	Show 1 Bookmarks1	7	2669	August 30, 2016 4:14 PM by sevensinging

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