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HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

Learn about If you can't update or restore your iPhone, iPad, or iPod touch

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Title			Views	Latest activity
Hey my friend has an iphone 4s and it says that connect to iTunes on the screen so i open up iTunes and restore it and it kind of works but says error what do i do in iTunes for Windows by diesel vdub	Show 0 Bookmarks0	1	101	April 25, 2014 7:33 PM by diesel vdub
ios 7.1.1 has killed my iphone 5s in Using iPhone by ChrisJ4203	Show 0 Bookmarks0	3	181	April 25, 2014 5:40 PM by ChrisJ4203
im trying to un im stuck in the wi-fi screen. what do i need to do?lock my old iphone 3 . in Using iPhone by onecynbad	Show 0 Bookmarks0	0	75	April 25, 2014 1:45 PM by onecynbad
iphone is stuck at "Restoring Iphone Firmware". Please Help. in iPhone Hardware by Stegga	Show 0 Bookmarks0	5	736	April 25, 2014 10:06 AM by Stegga
Please, help me gain access to my iphone 4s. It keeps showing the itunes logo with the USB cord charger display. in Using iPhone by AmishCake	Show 0 Bookmarks0	1	77	April 25, 2014 9:16 AM by AmishCake
my i phone will not start in Using iPhone by wundaland	Show 0 Bookmarks0	9	870	April 25, 2014 3:01 AM by wundaland
I'm so disgusted! I just realised I will lose the photos of my daughter's birth... And why??? because I pushed a stupid button for a software update???? Apple,..I need a solution. I haven't paid this device to have this kind of issues. in Using iPhone by Ouadia_S	Show 0 Bookmarks0	19	652	April 24, 2014 10:37 PM by Ouadia_S
My iPad 1will not lock in position in Using iPad by robdrage	Show 0 Bookmarks0	3	197	April 24, 2014 1:08 PM by robdrage
did recovery mode delete all data including apple id and icloud id? in Using iPhone by ckuan	Show 0 Bookmarks0	1	113	April 24, 2014 4:23 AM by ckuan
i wanted to update my iphone 4s to latest version and it failed. now when i plug it in it sees the phone and tells me that its in recovery mode and tells me to recover it but few minutes in it fails with "unknown error" in iPhone Hardware by deggie	Show 0 Bookmarks0	8	241	April 23, 2014 7:00 PM by deggie
iphone 5 recovery mode in iPhone Hardware by Axeman1020	Show 1 Bookmarks1	2	215	April 23, 2014 1:23 PM by Axeman1020
my ipad is stuck on the apple logo and i tried to force it into recovery mode but the apple logo is still displayed in Using iPad by David9pm	Show 0 Bookmarks0	0	211	April 23, 2014 1:22 PM by David9pm
im on vacation and after update my phone says plug into i tunes is there another way I wont be home untill friday in Using iPhone by Ralph Landry1	Show 0 Bookmarks0	4	180	April 23, 2014 12:50 PM by Ralph Landry1
Problems restarting in iPhone Hardware by megsoucy	Show 0 Bookmarks0	0	71	April 22, 2014 6:30 PM by megsoucy
Iphone 5s in recovery mode, restore problem error 14 in iTunes for Windows by judysings	Show 0 Bookmarks0	3	528	April 22, 2014 12:24 PM by judysings
My iPhone won't power on, even after 2 trips to Apple repair service. in iPhone Hardware by varjak paw	Show 0 Bookmarks0	1	108	April 22, 2014 8:38 AM by varjak paw
I can't access my ipad in Using iPad by terrence40	Show 1 Bookmarks1	0	120	April 22, 2014 4:13 AM by terrence40
lost the iphone then reported it lost then found it cant take it of lost mode and the pin aint working how can i unlock it in Using iPhone by flseamist	Show 0 Bookmarks0	3	634	April 21, 2014 9:08 AM by flseamist
iphone 4 will not reset, says 'Connect to itunes' in iPhone Hardware by diesel vdub	Show 0 Bookmarks0	1	168	April 21, 2014 7:46 AM by diesel vdub
So I put a password on my iPhone 4s and now i can't remember it. in Using iPhone by gm102781	Show 0 Bookmarks0	1	72	April 20, 2014 10:03 PM by gm102781
Hi my iphone 5 is on recovery mode and I connect it with the computer but it's failing to restore the device the message is showing iphone restore failed!!!!! in Using iPhone by J2121	Show 0 Bookmarks0	0	77	April 19, 2014 1:14 PM by J2121
I followed the above but itunes states "an unknown error occured" (23)...now what? in Using iPhone by ChrisJ4203	Show 0 Bookmarks0	1	88	April 19, 2014 10:09 AM by ChrisJ4203
please i forget my password restor backup from my pc in iTunes for Windows by diesel vdub	Show 0 Bookmarks0	1	111	April 19, 2014 6:50 AM by diesel vdub
I had to take in my iphone 5 due to charging and freezing issues. in Using iPhone by JAH1294	Show 0 Bookmarks0	1	105	April 19, 2014 1:39 AM by JAH1294
My phone jammed while opening an app, the screen went black, and now wont turn on. I've tried forcing a restore with no luck, what do I do now? in Using iPhone by shonacorona	Show 0 Bookmarks0	0	62	April 18, 2014 11:41 PM by shonacorona
My iPhone5 is completely unresponsive and no matter what I try it will not turn on. in Using iPhone by Vikki Guidge	Show 0 Bookmarks0	0	128	April 18, 2014 8:24 PM by Vikki Guidge
itunes doesnt restore my iphone 5 in iPhone Hardware by KiltedTim	Show 0 Bookmarks0	1	101	April 18, 2014 6:37 AM by KiltedTim
I cannot restore my iphone says unknown error in Using iPhone by Ashley_Paletti	Show 0 Bookmarks0	0	67	April 17, 2014 12:33 PM by Ashley_Paletti
My iphone doesnt want to restore, or even go into recovery mode in Using iPhone by Anthony Hobbs	Show 0 Bookmarks0	1	70	April 17, 2014 10:38 AM by Anthony Hobbs
my phone froze so i turned it off and back on and its stuck on the apple sign, its been like it since 9 last night in iPhone Hardware by Raquel32	Show 0 Bookmarks0	0	114	April 17, 2014 4:49 AM by Raquel32

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