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HT203361: Advanced steps for fixing issues with iTunes Store connection

Learn about Advanced steps for fixing issues with iTunes Store connection

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Title			Views	Latest activity
Updated iphone, won't accept terms and conditions? in Using iPhone by brenden dv	Show 0 Bookmarks0	1	61	November 21, 2015 3:01 PM by brenden dv
I cannot download new App, itunes store cannot connect in iTunes Store by leonfrombeijing	Show 0 Bookmarks0	2	159	November 15, 2015 7:41 PM by leonfrombeijing
Why does my iTunes say it is not connected to the internet? in iTunes for Windows by alex_h1	Show 0 Bookmarks0	1	200	November 13, 2015 7:44 AM by alex_h1
what is error code 42401 in iTunes for Mac by Limnos	Show 0 Bookmarks0	6	149	November 12, 2015 11:12 AM by Limnos
Login issues in MacBook Pro by jason269	Show 0 Bookmarks0	1	93	November 8, 2015 9:00 AM by jason269
Phone frozen on connect to itunes screen, itunes can't update or restore in Using iPhone by gail from maine	Show 0 Bookmarks0	1	117	November 2, 2015 7:19 PM by gail from maine
I Tunes store not working on 12.3.1 in iTunes for Windows by Marvin Martianul	Show 0 Bookmarks0	2	121	October 30, 2015 7:51 AM by Marvin Martianul
Error 5105 when downloading purschased music fm cloud? in iTunes for Windows by braden85	Show 0 Bookmarks0	1	178	October 20, 2015 2:54 PM by braden85
can't update apps in iTunes 12.3 in iTunes for Windows by turingtest2	Show 0 Bookmarks0	6	930	October 16, 2015 10:13 AM by turingtest2
Not able to login to AppStore after upgrade to ElCapitan, shows the loading spinner in OS X El Capitan by RcfNZ	Show 0 Bookmarks0	4	226	October 15, 2015 12:06 AM by RcfNZ
I have windows 10 and itunes says i cannot connect to itunes store on my computer, but it used to and just now it wont. Ive tried everything on the normal apple support page for this, and some on this link: https://support.apple.com/en-us/HT203361 in iTunes Store by Cobalt Seven	Show 0 Bookmarks0	0	60	October 10, 2015 12:09 PM by Cobalt Seven
secure link to apple store windows xp in Apple Music on Windows by Raicya	Show 0 Bookmarks0	1	60	October 10, 2015 7:44 AM by Raicya
IOS 9.0.1 update issue in Using iPhone by alex_h1	Show 0 Bookmarks0	1	47	September 26, 2015 6:05 AM by alex_h1
Can't sign in to the app store in Using iPad by sagar136	Show 1 Bookmarks1	12	6631	September 15, 2015 10:23 AM by sagar136
Unable to connect to App store, tried all suggestions still error appears in Apple Music on iOS by mario49	Show 0 Bookmarks0	1	90	September 9, 2015 2:16 PM by mario49
How can I reset my Iphone6 in Using iPhone by thunderzzz	Show 1 Bookmarks1	1	95	September 8, 2015 8:30 AM by thunderzzz
I purchased an entire season but one episode won't download and keeps giving me error messages. in iTunes Store by Jason L	Show 0 Bookmarks0	1	65	September 7, 2015 6:19 AM by Jason L
I can't use iTunes in my computer in iTunes Store by Nubz N.	Show 0 Bookmarks0	1	53	September 5, 2015 12:18 PM by Nubz N.
we could not complete your itunes store request.the requested resource was not found in iTunes Store by shuttlex	Show 0 Bookmarks0	2	554	September 4, 2015 1:36 PM by shuttlex
iTunes on Windows 7: Apple Music Offline Download Not Working in iTunes for Windows by alex_h1	Show 0 Bookmarks0	1	139	September 3, 2015 11:29 AM by alex_h1
Frozen App Store Updates / Podcast Downloads (iPhone 6 / iOS 8) in Podcasts for iOS by Ned Cooney	Show 2 Bookmarks2	20	2122	August 31, 2015 6:07 PM by Ned Cooney
Problems with iTunes in iTunes for Mac by Nubz N.	Show 0 Bookmarks0	1	107	August 29, 2015 12:25 PM by Nubz N.
I have iPad mini 2 iOS 8.3 and download speed on AppStore is extremely slow even for smaller apps like 20mb and my wifi connection has 2mbps download speeda in Using iPad by brenden dv	Show 0 Bookmarks0	1	155	August 29, 2015 9:54 AM by brenden dv
Unable to access the store with itunes version 12.1.2.27 update on my windows vista in iTunes for Windows by jeffd55	Show 0 Bookmarks0	1	100	August 27, 2015 12:01 PM by jeffd55
App Store and iTunes store problems in iTunes Store by timfromrugbyuk	Show 1 Bookmarks1	2	275	August 27, 2015 12:11 AM by timfromrugbyuk
Error 5115 in iTunes for Windows by Archinomade	Show 0 Bookmarks0	2	1071	August 26, 2015 6:23 AM by Archinomade
No content is showing up in iTunes in iTunes for Mac by flexcapacitor	Show 1 Bookmarks1	8	137	August 25, 2015 9:20 PM by flexcapacitor
I can't open my iTunes and Apple Store apps. in iTunes Store by jason269	Show 0 Bookmarks0	1	325	August 25, 2015 6:43 AM by jason269
we coud not complete your itunes stores request.unknown error occured(310) in iTunes for Windows by mario49	Show 0 Bookmarks0	1	102	August 25, 2015 6:23 AM by mario49
Can't open iTunes Store or Apple Music on PC since Windows 10 update. in iTunes Store by sterling r	Show 0 Bookmarks0	1	236	August 24, 2015 6:50 AM by sterling r

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