• first time setup problems

    My brand new 4th gen aTV is starting in some asian language and appears not to respond to anything from the included siri remote except for Menu+Home, which reboots the box.view more
    kwalkomedy
    last modified by kwalkomedy
  • How to get Apple TV to communicate with iTunes?

    My Apple TV will play certain shows I have, but not others. When I try to play a certain show, it will say "Apple TV cannot communicate with the iTunes store. Please try again later". I have reset my Apple TV, unplugg...view more
    vazandrew
    last modified by vazandrew
  • CBS All Access Upgrade

    Hello does anyone know how to upgrade the CBS All Access subscription on Apple TV (not fourth generation) or iOS CBS All Access app??  I can't seem to find it anywhere!  HELP!view more
    cagenaro78
    last modified by cagenaro78
  • I wish to download the User Guide for the Apple TV user guide.  How can I do that?

    I would like to download the User Guide for the Apple TV generation 4 User Guide.  Unable to do that on the Official Apple site.  Is that intentional; and if so, is there some other way to download this User...view more
    6218 Jack
    last modified by 6218 Jack
  • Sluggish AirPlay frame rate

    I use AirPlay to get streamed online football (from Australia, not available apart from internet streaming via browser) from my MacBook Pro (via 5MHz wifi) to my Apple TV, and then (via HDMI) to my big-screen TV. When...view more
    Diana.McCall
    last modified by Diana.McCall
  • Apple TV 4 Turns TV ON with CEC but won't turn TV off

    I've got a 70" Vizio P series TV and a Denon Amp connected via HDMI to the new Apple TV gen 4.   The aTV will turn on the TV and Amp when I wake it up and it turns the amp off when it goes to sleep, but it leave...view more
    Austin Lindsay
    last modified by Austin Lindsay
  • AirPlay Difficulties

    When I access the AirPlay tool, my Apple TV shows up but it shows the speaker icon next to it. Plays audio but no image on TVview more
    Diana.McCall
    last modified by Diana.McCall
  • Apple TV no signal message on TV

    How can i correct the Apple TV? Shows no signal on TV. Did a reset with remote numerous times and hasn't helped. High quality HDMI cable. Worked fine for college football Sataurday. watched HBO movie Sunday night. Wou...view more
    Cajunhog
    last modified by Cajunhog
  • Apple TV 4 photo issues

    I am on my second day with the new Apple TV 4.  I am not happy with it. I use my Apple TV a lot to have music on while displaying my pictures when I have people over.  I was hoping that with this new genera...view more
    mvamatoac4
    last modified by mvamatoac4
  • How do I connect August Smart Lock to my Apple TV Generation 3?

    I purchased an August Smart Lock with HomeKit capabilities.   I have read that the lock can be paired to an Apple TV Generation 3 or 4 so that the lock can be controlled remotely.  However, I cannot fin...view more
    Deekity
    last modified by Deekity
  • Why can't I control the volume of Bluetooth speakers with Apple TV?

    My Apple TV successfully makes a connection to the speaker but volume adjustment doesn't work. I'm looking to use the Apple TV's remote to control volume while watching TV so I  don't have to get up every time I ...view more
    grobinson245
    last modified by grobinson245
  • connect apple tv to personal hotspot

    Greetings. I'm trying to connect my apple TV to my iPhone personal hotspot so I can stream some shows. The apple TV sees the personal hotspot but keeps coming back with this error message when I type in the password. ...view more
    turingtest2
    last modified by turingtest2
  • Connection on Airplay keeps dropping, suspect caused by IOS 7

    I had no problem playing movies from either iPad 2 or iPhone 4s before the IOS upgrade. But recently the connection seems dropping evey few minutes when playing movies from on device. Anyone has any problem lately?view more
    d33znutz45
    last modified by d33znutz45
  • Apple TV 4 Remote Doesn't Hold Charge

    Recently the remote for my Apple TV 4 has started losing all of its charge within a few days after plugging in and charging fully. Previously lasted months between charges. It's still in warranty, so perhaps my best b...view more
    jimpal
    last modified by jimpal
  • An error occurred loading this content

    Some purchased recent tv shows are giving me thus error ... "an error occurred loading this content" yet my purchased movies play tried all day and restarted several times and tried chaging networks etc also tried two...view more
    vazandrew
    last modified by vazandrew
  • apple tv only shows computers and settings

    Hi, Since I updated my Apple TV to the latest OS, it only shows the settings and computers icons. This problem seems VERY common and the only advice Apple seems to have been able to offer does not work. I've tried h...view more
    Jeff Topping2
    last modified by Jeff Topping2
  • Apple TV Remote App Scrolling not working

    I am using a 4th Generation Apple TV and misplaced my Touch remote. Luckily I have the older silver remote and was able to setup the system. I found the Apple TV Remote App and everything works except for scrolling. I...view more
    GreatDaneinDC
    created by GreatDaneinDC
  • How to connect an apple tv to hotel wifi

    Hi i am at a hotel and  in order to connect to the wifi and use the internet you have to click agree on a webpage but that webpage does not popup on the apple tv so how can i connect to it?view more
    GusHalmen
    last modified by GusHalmen
  • Streaming to apple tv from PC

    How do I stream online videos on my PC to my apple TV?view more
    Diana.McCall
    last modified by Diana.McCall
  • There's a problem communicating with the iTunes store

    Apple TV 3rd Generation, software up to date.. Am able to stream my netflix shows but I'm having issues playing one show through iTunes, yes only one. I can play all the others. What does that mean?   Thank you!!view more
    Carolyn Samit
    last modified by Carolyn Samit