• Open Menu Close Menu
  • Apple
  • Shopping Bag
  • Apple
  • Mac
  • iPad
  • iPhone
  • Watch
  • TV
  • Music
  • Support
  • Search apple.com
  • Shopping Bag
:
Communities
  • Contact Support
      • Sign in
    • Content
    • People
    • Search
    • Support Communities
    • Apple TV
    • Using Apple TV
      • All Content (91218)
      • User Tips (7)
      • Discussions (91211)
      • Thumbnails
      • Details
      • Hierarchy
      Filter by tag
      Previous1234Next
      • Thread Apple TV to mirror Microsoft Word on a TV screen

        Apple TV to mirror Microsoft Word on a TV screen

        Hi, can Apple TV be used to mirror onto a TV screen my Macbook Air when I am typing a Microsoft Word document?  Or does Apple TV just work for Macbook applications like movies?  Thanksview more
        michexp
        last modified by michexp
        • 0
        • 2
        Apple TV to mirror Microsoft Word on a TV screen

        in Using Apple TV

          Back
        • Thread Apple TV shows nothing but a white screen

          Apple TV shows nothing but a white screen

          I just unboxed and connected my new Apple TV (4th gen) but I see nothing but white on my tv. After a while the screen saver goes on, and I get to see that. Also tripple-clicking the menu button audibly enables voice...view more
          Rysz
          last modified by Rysz
          • 0
          • 2
          Apple TV shows nothing but a white screen

          in Using Apple TV

            Back
          • Thread How can I control the volume using my Iphone?

            How can I control the volume using my Iphone?

            How can I control the volume on my Apple TV using the Iphone app?view more
            lllaass
            last modified by lllaass
            • 0
            • 1
            How can I control the volume using my Iphone?

            in Using Apple TV

              Back
            • Thread How to close apps on remote app?

              How to close apps on remote app?

              Hi, I lost my apple tv remote. I got a new one, and don't know how to pair it. If so, please help me with that.   If not, how do you kill apps using the remote app on ios?view more
              Diana.McCall
              last modified by Diana.McCall
              • 0
              • 3
              How to close apps on remote app?

              in Using Apple TV

                Back
              • Thread Can I view text files from my laptop to my apple tv with home sharing?

                Can I view text files from my laptop to my apple tv with home sharing?

                Can I view text files from my laptop to my apple tv with home sharing?   I have lyrics in Note Pad and Word on my Windows Laptop that I want to view on my Apple TV. I am using Home Sharing with iTunes. Will th...view more
                Rysz
                last modified by Rysz
                • 0
                • 2
                Can I view text files from my laptop to my apple tv with home sharing?

                in Using Apple TV

                  Back
                • Thread apple TV 4 changes receiver inputs to tv audio on denon v1613 and will not stay on the input i have apple tv 4 plugged into.

                  apple TV 4 changes receiver inputs to tv audio on denon v1613 and will not stay on the input i have apple tv 4 plugged into.

                  when i turn on Apple tv 4th gen. It stays on the input for a minute or two then my receiver automatically switches to tv audio for some reason. I have tried to turn off the settings for the remote to control my tv and...view more
                  Diana.McCall
                  last modified by Diana.McCall
                  • 0
                  • 2
                  apple TV 4 changes receiver inputs to tv audio on denon v1613 and will not stay on the input i have apple tv 4 plugged into.

                  in Using Apple TV

                    Back
                  • Thread Apple tv not connecting to itunes

                    Apple tv not connecting to itunes

                    The apple tv keeps giving a message that there is a problem communicating with itunes store and to try again later. I have made a purchase for a tv episode and every time i click play this message comes up. I have tri...view more
                    Mona24
                    last modified by Mona24
                    • 0
                    • 3
                    Apple tv not connecting to itunes

                    in Using Apple TV

                      Back
                    • Thread An unexpected error occurred. Apple TV (4th Gen)

                      An unexpected error occurred. Apple TV (4th Gen)

                      When trying to watch  TV Show that I have purchased, when trying to get into the actual TV series, I am presented with an error "An unexpected error occurred."   It happens to about 2 out of 3 television sh...view more
                      murraysyd
                      last modified by murraysyd
                      • 1
                      • 9
                      An unexpected error occurred. Apple TV (4th Gen)

                      in Using Apple TV

                        Back
                      • Thread Apple TV 4 will not stream Trailers but had no problem with full movies

                        Apple TV 4 will not stream Trailers but had no problem with full movies

                        I'm using an Apple TV 4 with a 2TB Apple Time Capsule router.  I get 50 Mbps download from my ISP via cable modem.   The Apple TV will play YouTube with no issues; Apple Movies that I've purchased with no i...view more
                        Rysz
                        last modified by Rysz
                        • 0
                        • 1
                        Apple TV 4 will not stream Trailers but had no problem with full movies

                        in Using Apple TV

                          Back
                        • Thread Apple TV DHCP frequency

                          Apple TV DHCP frequency

                          I'm seeing DHCP requests from my wired Apple TV 4 every minute. This doesn't seem right.view more
                          Diana.McCall
                          last modified by Diana.McCall
                          • 0
                          • 1
                          Apple TV DHCP frequency

                          in Using Apple TV

                            Back
                          • Thread Remote app loses connection to itunes with homeshare

                            Remote app loses connection to itunes with homeshare

                            My iPad remote app frequently loses full connectivity with iTunes. That is, in this mode I can see the elements of my library but when I choose to play a song the app does not respond. One workaround is to kill the ap...view more
                            Leviscus Tempris
                            last modified by Leviscus Tempris
                            • 0
                            • 2
                            Remote app loses connection to itunes with homeshare

                            in Using Apple TV

                              Back
                            • Thread Netflix buffering/streaming problems on Apple TV ONLY

                              Netflix buffering/streaming problems on Apple TV ONLY

                              Hi everybody. Just wondering if anyone has figured out a solution to the Netflix vs Apple tv streaming/buffering issue. This is stupid, since Apple is usually on the cutting edge of things. I recently upgraded my inte...view more
                              Rory Cooney
                              last modified by Rory Cooney
                              • 0
                              • 8
                              Netflix buffering/streaming problems on Apple TV ONLY

                              in Using Apple TV

                                Back
                              • Thread No Network Available Photos App

                                No Network Available Photos App

                                I have the latest AppleTV 4 with all available updates and when I access the Photos app is says "No Network Available, check your internet connection and try again. If the problem persists, contact Apple support."&nbs...view more
                                pluisje8
                                last modified by pluisje8
                                • 0
                                • 4
                                No Network Available Photos App

                                in Using Apple TV

                                  Back
                                • Thread Poor streaming quality from Macbook or iMac

                                  Poor streaming quality from Macbook or iMac

                                  My recently purchased 3rd gen Apple TV has been causing some grief. Basically the streaming quality is terrible - jerky playback and distorted sound. This occurs whenever a Macbook or an iMac (both running El Capitan ...view more
                                  Diana.McCall
                                  last modified by Diana.McCall
                                  • 0
                                  • 2
                                  Poor streaming quality from Macbook or iMac

                                  in Using Apple TV

                                    Back
                                  • Thread Apple TV Remote control iPhone

                                    Apple TV Remote control iPhone

                                    I Want to use my iPhone 6s as an Apple TV 4G remote control, I downloaded the app, and followed the procedure which include software updated in both devices and same wifi network, still doesn't pair, what else can I do?view more
                                    vazandrew
                                    last modified by vazandrew
                                    • 0
                                    • 1
                                    Apple TV Remote control iPhone

                                    in Using Apple TV

                                      Back
                                    • Thread why won't my first generation Apple TV recognise my Apple ID?

                                      why won't my first generation Apple TV recognise my Apple ID?

                                      I have a first generation 160GB Apple TV and I am using an iMac running OSX El Capitan. In the last few months my Apple TV has stopped recognising my Apple ID. I have reset it to factory settings and since then it is ...view more
                                      Susupetals
                                      last modified by Susupetals
                                      • 0
                                      • 0
                                      why won't my first generation Apple TV recognise my Apple ID?

                                      in Using Apple TV

                                        Back
                                      • Thread Itunes cant identifty2nd Gen  iTV to enable Software update

                                        Itunes cant identifty2nd Gen  iTV to enable Software update

                                        Itunes cant identifty 2nd Gen  iTV to enable Software updateview more
                                        Diana.McCall
                                        last modified by Diana.McCall
                                        • 0
                                        • 2
                                        Itunes cant identifty2nd Gen  iTV to enable Software update

                                        in Using Apple TV

                                          Back
                                        • Thread if i bought apple tv from us online store, and bring back to malaysia, can i claim the warranty at malaysia??

                                          if i bought apple tv from us online store, and bring back to malaysia, can i claim the warranty at malaysia??

                                          if i bought apple tv from us online store, and bring back to malaysia, can i claim the warranty at malaysia??view more
                                          afroguys
                                          created by afroguys
                                          • 0
                                          • 0
                                          if i bought apple tv from us online store, and bring back to malaysia, can i claim the warranty at malaysia??

                                          in Using Apple TV

                                            Back
                                          • Thread Remote won't find the Apple TV

                                            Remote won't find the Apple TV

                                            I have lost my Apple remote, so I downloaded the app. But the app will not recognize the Apple TV. I have tried it on the iPhone and iPad. I have force reset the Apple TV. Still not working.   I tried going to...view more
                                            Thee Great Ares
                                            last modified by Thee Great Ares
                                            • 0
                                            • 10
                                            Remote won't find the Apple TV

                                            in Using Apple TV

                                              Back
                                            • Thread web browsing

                                              web browsing

                                              can we browse the web with the appletv 3g?view more
                                              vazandrew
                                              last modified by vazandrew
                                              • 0
                                              • 4
                                              web browsing

                                              in Using Apple TV

                                                Back
                                              Previous1234Next

                                              Categories - clear selected

                                              • Airplay
                                              • Apple TV and iTunes Store
                                              • Getting Started & Using Apple TV
                                              • Home Sharing with Apple TV
                                              • Remote and Apple TV
                                              • Wi-Fi and Apple TV

                                              This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.

                                              • Support
                                              • Apple Support Communities

                                              Shop the Apple Online Store (1-800-MY-APPLE), visit an Apple Retail Store, or find a reseller.

                                              • Apple Info
                                              • Site Map
                                              • Hot News
                                              • RSS Feeds
                                              • Contact Us
                                              • Choose your country or region

                                              Copyright © Apple Inc. All rights reserved.

                                              • Terms of Use
                                              • Updated Privacy Policy
                                              • Cookie Usage