• Problem with Apple ID in iCloud

    When I click on iCloud in System Preferences on my Mac it shows an Apple ID that ends in "iCloud.com" which is not my Apple ID. How can I change this?view more
    zinacef
    last modified by zinacef
  • Drive Sync: Desktop & Documents Folders - Multiple Macs

    I have two different Macs (15" Retina MBP Mid-2012, 27" 5K iMac Late 2014) that I would like to sync my Desktop & Documents Folders using the iCloud Drive features in macOS Sierra. By just turning on this feature ...view more
    zinacef
    last modified by zinacef
  • Signing out with Apple ID

    I want to sign out with my apple ID from my iphone 4, because I have a newer model now, because I keep seeing the contacts that I add in my old phone in the new phone. But if I sign out, will this delete all my contac...view more
    zinacef
    last modified by zinacef
  • Stop adults from purchasing using family sharing

    I am the main account holder, and therefore it uses my Credit Card. I wish to prevent other Adults in my Family Group From making purchases without my knowledge or authorisation. I believe you can ask children to requ...view more
    brucephx
    last modified by brucephx
  • iCloud Drive Not Uploading

    Since 3 weeks, each time I put a new file in my iCloud Drive in Finder on my MacBook Air, it won't upload. The process starts but it stops near the end. The little uploading circle is almost full but all my new files ...view more
    spiritofdiscovery
    last modified by spiritofdiscovery
  • App requests from iCloud Family member

    Hi,   Made the colossal mistake of buying my daughter an iPod Touch 5th (iOS 9.3.5) for her birthday and setting her up as a family member in iCloud, so any app she wants to download (and God, there are so many ...view more
    Harrydan
    last modified by Harrydan
  • OS X Photos size different than iCloud Photo Library

    I recently decided to move my Photos library on my Mac to iCloud Photo Library. As I wanted to keep all of my original photos and videos also on my mac, I selected Download Originals to this Mac. Prior to starting thi...view more
    zinacef
    last modified by zinacef
  • iCloud Photo videos not showing on my mac

    Videos taken on my iPhone are showing on my iPhone and in the iCloud Photo app.  Pictures are showing in the Photo app on my MacBook Air.  But no videos are showing on my laptop.  Any ideas why?   ...view more
    eider2
    last modified by eider2
  • Macbook problem uploading photos onto facebook

    When in Facebook I try to upload photos from the Macbook and it brings up the icloud drive box but does not display the photos within the box. It defaults to icloud drive and does not allow other options to upload fro...view more
    noelrymarz
    last modified by noelrymarz
  • How do I change my Apple ID to my iCloud email

    I can not seem to figure out how to change my current Apple ID, which is gmail, to my iCloud email address instead. Is this not possible? The only solution I can see is to create a new a Apple ID and then enter in my ...view more
    Roger Wilmut1
    last modified by Roger Wilmut1
  • "On My Mac" account deleted from Contacts

    My "On My Mac" account disappeared from Contacts. I am able to view my contacts in the iCloud account but I prefer using "On My Mac" as my default for my MacPro. I tried to add an "On My Mac" account in Contacts, but ...view more
    Eric Root
    last modified by Eric Root
  • Can't Enable iCloud Drive El Capitan

    Hi,   I'm unable to toggle on iCloud Drive in System Preferences > iCloud. See screenshot below, it's inactive and cannot be clicked. I have signed out, restarted, signed back in with no luck. I am unsure whe...view more
    Eric Root
    last modified by Eric Root
  • Duplicate photos

    My photos are duplicated several times. How do I prevent thisview more
    zinacef
    last modified by zinacef
  • wrong date on exporting iCloud photos

    Hi, i have got a problem. All my pictures, i have taken with my iPhone are saved in the iCloud. I like to save these pictures also on my own device, on my hard disk. My problem is, when i save the pictures on my hdd...view more
    flipse27
    last modified by flipse27
  • Mail - How to recover Archive Mail

    I've tried to find the correct Community for this question ( Mail ) but can't find it, so using this one.   Hi out there, can anyone help please, I accidentally move my Archive Mail into the trash today ( about ...view more
    tygb
    last modified by tygb
  • Apple ID

    Hi,   I'm trying to change my Apple ID email address to my new one (since the one currently on their uses my old name) but when I try to change it, a message shows up saying it's in use with another Apple ID? &...view more
    Stuart423
    last modified by Stuart423
  • Why is my iCloud inbox showing full with less than 200MB of email?

    I recently upgraded to OS X Mountain Lion, and now my iCloud mailbox is showing up as full.  I have 5GB of free storage, and my mailbox is at 182MB (see image).   I am using less than 1GB of my free 5GB a...view more
    Eric Root
    last modified by Eric Root
  • New macbook Pro iCloud sign-in problem

    Greetings, I just purchased a brand new MacBook Pro and can not log into iCloud using the iCloud icon in System Preferences. I keep getting an error about can not verify. I have tried another persons account and get ...view more
    gail from maine
    last modified by gail from maine
  • iCloud Keychain

    I'm trying to turn on iCloud Keychain, however when i try doing this it gives me a message could not set up icloud keychain. How can i get it to turn on?view more
    HatemJarad
    last modified by HatemJarad
  • iCloud still full after deleting emails

    Hi, I've been told my account has reached it's limit and am no longer receiving emails. I went into my iCloud account on my laptop and deleted all emails, remains 50 emails with no large attachments, simple text. I am...view more
    JayPhillips
    last modified by JayPhillips