iPhone App-Sync with iTunes issueToday I downloaded a new iPhone App into iTunes [12.4.3.1] on a Macbook Pro [10.11.6] which has several previously acquired iPhone Apps, all updated and all previously working on my iPhone 5 [9.3.5] (Firmware 10.01...view more
missing password for iPhone backupHello, I was very happy to receive a new iPhone 6 yesterday, that happiness quickly faded away when I couldn't restore my phone from a backup of my old iPhone 5. I backed it up tuesday and specifically uncheck...view more
Access phone from blackscreenHi folks I have an iPhone 5 I've dropped. The screen has gone black so I can't access it to reset the harddrive to factory settings before selling/disposing of. Any ideas how to do this, please? Thanks...view more
Thread iPhone keeps restarting during desktop/iTunes restore backup
iPhone keeps restarting during desktop/iTunes restore backupSo about a month ago, a made an iTunes backup for my iPhone 5S. after which I completely factory reset it, but recently I forgot that I needed something from the old backup, so I went into the iTunes application and d...view more
Thread Transfer Galaxy S4 Contacts and SMS to iPhone 7?
Transfer Galaxy S4 Contacts and SMS to iPhone 7?I have old Samsung Galaxy S4 and it is almost retired. I already saved money for iPhone 7 and plan to buy one once available. The only question is how to transfer text messages and contacts from the old S4 to iPhone 7...view more
Watch TV Show PlaylistI Wanted to know if I am doing something wrong. I have a TV show playlist of a show I bought on itunes, I created a playlist with certain episodes on my mac, however when I select the playlist to sync the episod...view more
Thread When backing up my iPhone to my Mac iTunes stalls at step 7
When backing up my iPhone to my Mac iTunes stalls at step 7When backing up either my iPhone 6 or my wife's iPhone 5s to my Mac (27" Late 2013) using iTunes 12.4.3.1, the backup hangs during Step 7. The blue bar indicates that the step is 100% complete, but it never tran...view more
iPhone can't back up on iTunesHi. I have been trying to back up my iPhone 6 to my iTunes like I've always done so, but it stopped working a few months ago prompting the error "itunes could not backup iphone because it was disconnected". I now ur...view more
Thread 9.3.5 iPhone disconnected while trying to backup via iTunes
9.3.5 iPhone disconnected while trying to backup via iTunesHello all, I have encountered yet another issue with my iPhone, after upgrading from 9.3.4 to 9.3.5; I can no longer back up the phone through iTunes! I checked a number of similar sounding issues but ...view more
Music disappeared from iPhone 6sI recently signed up to Apple Music and shortly after, some of my music disappeared from my iPhone 6s. It still appears in my iTunes library on my macbook. I have re-set my phone and done a manual sync with my...view more
Auto-Lock on iPhone 6s+ and iPad Pro 12.9I am trying to find out what happens to running processes when either my phone or tablet drop into auto-lock (each is set to 5 minutes). Does all running processes keep running or are they suspended? When I am syncing...view more
Two step verificationIiPhone 5/iPhone 6 I have lost my Key so I'm locked out of my phone. The phone that sent out the number has been sold. Is there anyway a transfer from the Apple ID Message was edited by:<Personal Inf...view more
text messages do not syncThe text messages, both SMS and iMessage, do not sync across my devices (iMac, iPhone, iPad). All of them are up-to-date on software and on the same Wi-Fi network yet each device has difference messages shown. If I de...view more
calendar not syncingI am having problems with items created in the OSX calendar app syncing with my iphone 6. I create an appointment on my mac, sync the phone, and the appointment does not show up on the calendar on my phone. I ha...view more