• Can not manually add album art

    I've just got a new computer and installed the latest iTunes for Windows. I added my music library with no problems and was happy to see that album art was automatically updated however on the few remaining albums whi...view more
    turingtest2
    last modified by turingtest2
  • CD Burning Error

    I want to burn one of my albums onto a CD, but every time I do so, I get an “unknown error” message with the number 4580 next to it. I’ve already wasted three CD’s, so this is a good time for m...view more
    Garry-Berry
    created by Garry-Berry
  • I can't conncet my devices to Itunes on my PC

    Hi yesterday I tried to conncet my Ipad to my PC and it worked on Itunes.Now I tried and the computer reads the Ipad but Itunes doesn't.I tried also with my Iphone but it's the same thing.It's the first time that this...view more
    turingtest2
    last modified by turingtest2
  • Problem with Windows Installer Package

    My daughter has an iPhone 6s.  I tried to hook it up to an older version of iTunes on my laptop and received an error that iTunes must be upgraded to work with her phone.  So I attempted to run an update on ...view more
    LadyRelm2
    last modified by LadyRelm2
  • Itunes - Will not show/play purchased video

    I have Itunes 12.4.3 on Windows 10, and just purchased an album that has 2 videos in it. I cannot find them in my library at all. In the Itunes store they are marked as purchased (not play) under the album, but don't ...view more
    turingtest2
    last modified by turingtest2
  • Itunes will not play through headphones, only the speakers.

    When I plug in any of my headphones into the jack on my computer(normal 3.5mm jack) it will not play itunes music through the headphones, rather they continue to play through my speakers. But things like youtube and s...view more
    allegraxo
    last modified by allegraxo
  • iTunes not playing movies

    I've had this problem for a while now and I'm getting pretty confused.  When I go to play a movie that has one of those menus that gives the options for Play, Special Features, and Related I'll click play and the...view more
    turingtest2
    last modified by turingtest2
  • iTunes Gray dotted circle

    Whenever I add a song, a grey dotted circle appears next to it, and it is unplayable. This applies to every song I have ever tried to add. However, there are 2 grayed out songs in my music app (on my iPhone) which I c...view more
    turingtest2
    last modified by turingtest2
  • how do i move iphone from 1 pc to a new pc in itunes

    I bought a new PC and moved iTunes and all music to the new PC. When I plug in my phone, ITunes doesn't recognize that a phone has been plugged in. When I go to settings:general:iTunes Wi-Fi sync, I see it thinks it i...view more
    turingtest2
    last modified by turingtest2
  • iTunes cloud icon remains after SD movie downloads

    I've noticed that for my recent movie purchases, on the iTunes Store, Purchased screen, that the cloud icon with the arrow pointing down is still showing on my movies even after I have downloaded it.  It only sho...view more
    turingtest2
    last modified by turingtest2
  • Converting to lower bitrate broke my music, help!

    So, I used the iTunes option to convert higher bitrate music to a lower bitrate. Unfortunately, the end result was to overlay many of my songs with audio glitches -- think an 80s hip-hop record scratch, only done by r...view more
    ed2345
    last modified by ed2345
  • How do you play purchased music when you have changed your email and password after purchase.

    I have purchased music for years. When I had some trouble with one email account, I changed to a new email account and a different password. Now when I try to play certain songs I am told to sign in to authorize using...view more
    turingtest2
    last modified by turingtest2
  • Any suggestions on connecting Disney Movies Anywhere with iTunes?

    I cannot connect my Disney Movies Anywhere to connect to iTunes.  Any suggestions?  I've already tried to go to preferences in my Disney Movies Anywhere account and check the iTunes box.  It takes me to...view more
    turingtest2
    last modified by turingtest2
  • Missing purchased content.

    Hi people i had purchased albums in itunes but they are now missing from my library? I no longer have an iphone and im using an android laptop and phone to view itunes. I was wanting to transfer music from my itune...view more
    turingtest2
    last modified by turingtest2
  • Encrypted password issue

    I understand that i am unable to restore a backup file without the password.but what if i backup anything up will apply the same password?   if i log on to the iphone via itunes and go to the summery page where ...view more
    turingtest2
    last modified by turingtest2
  • How do I Fix Error 4850?

    I have Windows 10 Home. 4.00 GB 64 bit OS x64 processor Intel R Celeron R  CPU N2830 @ 2.16 Ghz   I've just started having this problem. I get error 4850 when burning playlist to CD on iTunes. Have newes...view more
    javaliga
    last modified by javaliga
  • syncing podcasts from PC-iTunes to iPhone

    I download podcasts via iTunes on my PC and then sync selected ones from that library to my iPhone 6+. Normally the highlighted episodes load correctly, no problem.  But intermittently, when I highlight a few epi...view more
    Public Citizen
    created by Public Citizen
  • i-tunes won't sync CD loaded songs to iPhone

    I have an i-phone with the latest OS. I have a HP computer with more than the minimum specs to support i-tunes. A windows 10 update failed causing a reload of windows 10. I-tunes was erased, but the downloaded music r...view more
    turingtest2
    last modified by turingtest2
  • No sound from video's in Itunes (Windows 10)

    I updated to the latest Itunes yesterday and have had a host of problems from the store not showing content full screen to crashing randomly.   I rented a video yesterday and have not been able to watch it as no...view more
    turingtest2
    last modified by turingtest2
  • can't auto-sync my iPhone 6s to iTunes on Windows PC

    in iTunes (on a Windows 8.1 PC), the box that says "automatically sync when this iPhone is connected" is greyed out. The box that allows sync over WiFi is ok. I have included my iPhone on the list of authorized device...view more
    turingtest2
    last modified by turingtest2