home videos disappear from playlist in iTunes After I convert my video to MP4 I import file to Home Videos in iTunes, seems okay. Next time I open iTunes the movie has gone from the playlist. It is in the iTunes media folder so why is it disappe...view more iTunes 12.5.1 deployment issue I have the problem with custom installation via SCCM 2012 the new version of ITunes 12.5.1 Below is my the script for installation.....The application has been installed but I am not able to open iTunes on users PC....view more Tried to download a TV show from my library to computer and jumps to music screen Issue: I purchased a tv show from the iTunes store. I went to my tv show library and it was there. So I hit the cloud to download to my computer. The screen blinks and a window tries to pop up. Then it takes me t...view more My itunes wont show my iphone backup I backed up my iphone to my itunes manually. I just got my iphone reset because the battery wasn't working properly and when I tried to restore from backup, it says theres no backup on my computer. Is there any way to...view more My back up haze been gone??? hi yesterday I up dated my iOS for some reason I coul up date to iOS 10 so I should choose restore and updated but befor that I stored a full back up on my iTunes at 4 pm, finally after third time downloading and get ...view more Over Capacity Error with iTunes 12.5.1.21 I get all the error messages that my iPhone 6s is over capacity and will not sync, but it looks like I'm still able to backup the phone. I'm not willing to test the veracity of said backup though. I've restarted iTun...view more Itunes update Hello, I am trying to update my ITunes. When I trying doing it in ITunes nothing happens. When I try via windows I get a message "The Apple Software Update Server could not be found. Check your internet sett...view more iTunes does not show my device connected Yesterday I have updated the latest iTunes and iOS10 but now I cannot connect my iPhone 6s to iTunes. I dp connect device but iTunes appears no option summary to Sync my Phone with iTunes view more 12.5.1 wont install .error 2715. cant get to ios 10 12.5.1 wont install .error 2715. cant get to ios 10view more i just updated my itunes on my windows laptop and it doubled almost all my songs, i own 12000 songs, deleting each one isnt an option. how else to fix this and why has itunes allowed this for a decade now? im seeing complaints from years ago about th i just updated my itunes on my windows laptop and it doubled almost all my songs, i own 12000 songs, deleting each one isnt an option. how else to fix this and why has itunes allowed this for a decade now? im seeing c...view more Recover iTouch backup from previous computer Hello, I had a backup from my iTouch in my old computer and it was were I synced it. I got a new computer and set it as my "main" computer. The thing is, I want to recover an old backup from my old computer, b...view more iTunes will not recognize my iPhone 6 I have updated iTunes and my iPhone to the latest updates (iOS 10 and whatever the iTunes one is) and iTunes will not recognize my phone, but my computer recognizes it (I have an HP envy with Windows 10). I have tried...view more iTunes 12.5.1 - can't change Album Title or Year I just downloaded the new iTunes version today and I uploaded a new CD, and I can't adjust the type-case on the album title nor can I adjust the release year. EX: The album uploaded as Circle the Wagons. ...view more laptop cant find Iphone i have iphone 6 and my laptop wont find it ive searched what to do and ive tried reinstalling itunes and update drivers but it still cant find it and now its stuck in recovery mode aswel! please help!view more iTunes 12.5.1update Shuffling songs has stopped working on my iPhone since this update. Anyone else with this issue? What can I do?view more iTunes not detecting iPhone 5s I installed iTunes yesterday, connected my iPhone to my laptop (running Windows 8) and realized that my phone isn't being detected by my system (which it was, earlier) nor by iTunes. My iTunes is up to date, so I went...view more This iPhone could not be synced because this computer is no longer authorized? I am trying to sync some music (iPhone 5s) I added to my music library but every time I try to sync it says my computer is no longer authorized even though it is -.- what is going on.. Help?view more Playback Preferences greyed out Hi, I recently updated to the latest version of iTunes and am now unable to change the Playback Preferences. I was previously able to. As you can see on the screenshot the options are greyed out. I've tried a fresh in...view more iTunes won't sync my new songs to my iPhone 6 (iOS 10) So I've already inquired about this on r/AppleHelp and one very nice person gave me some pointers. Unfortunately, no luck as of yet. Here's the gist of that conversation: https://www.reddit.com/r/applehelp/comments/52...view more iTunes doesn't recognise iPhone Since updating to ios 10, iTunes doesn't recognise my iPhone 6. I have tried everything, I have uninstalled iTunes and installed it again, restarted both my laptop and my iPhone, I have downloaded earlier version of...view more