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    • Using Mac App Store
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      • Thread App Store hangs after Sierra upgrade

        App Store hangs after Sierra upgrade

        The App Store shows 2 updates needed, but beachball keeps spinning and the application is unresponsive. How do I clear it?view more
        RADumas
        last modified by RADumas
        • 0
        • 1
        App Store hangs after Sierra upgrade

        in Using Mac App Store

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        • Thread Looking for a Smart Clipboard App

          Looking for a Smart Clipboard App

          Greetings,   I'm a writing instructor, and it's that time of the year where I have a hundred essays to grade. I find that I repeat myself a lot between essay comments, and I would like to streamline my process. ...view more
          Dah•veed
          last modified by Dah•veed
          • 0
          • 1
          Looking for a Smart Clipboard App

          in Using Mac App Store

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          • Thread Unintended app purchase

            Unintended app purchase

            need a refund for what seems like an instore app I did not intend to pirchase.  How is this done?view more
            stevejobsfan0123
            last modified by stevejobsfan0123
            • 0
            • 1
            Unintended app purchase

            in Using Mac App Store

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            • Thread Very slow download speed in Apple App Store

              Very slow download speed in Apple App Store

              Hi   Two days ago I try to update my macbook to the new OS X update via wifi, the download speed is very very slow and it takes over 4 to 5 hours to complete, As I have do the same update before on my Imac with...view more
              nightsd01
              last modified by nightsd01
              • 0
              • 14
              Very slow download speed in Apple App Store

              in Using Mac App Store

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              • Thread Problems with family sharing credit card

                Problems with family sharing credit card

                Having problems with family sharing my credit card. My wife's iphone recognizes her as a family member and shows my credit card as the one shared between us. The problem is, she entered her own credit card information...view more
                sterling r
                last modified by sterling r
                • 0
                • 1
                Problems with family sharing credit card

                in Using Mac App Store

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                • Thread I received a email receipt for a purchase I did not make

                  I received a email receipt for a purchase I did not make

                  I received an email receipt today for a purchase I did not make. The email address was from Aruba! It said INVOICE <newsletter38174@staff.aruba.**>   It said it was for an app called Tom Tom U.S.A. and the...view more
                  alexia154
                  last modified by alexia154
                  • 1
                  • 6
                  I received a email receipt for a purchase I did not make

                  in Using Mac App Store

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                  • Thread Cannot accept terms and conditions, trying to

                    Cannot accept terms and conditions, trying to

                    Hello,   IM trying to update my subscription to an app and I'm given an error that indicates I must accept the new Apple Terms and Conditions but does not bring me to the option to accept said terms and conditio...view more
                    Aiaiaiaiaiaiai
                    last modified by Aiaiaiaiaiaiai
                    • 0
                    • 4
                    Cannot accept terms and conditions, trying to

                    in Using Mac App Store

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                    • Thread Mac App Store: The Apple ID you entered couldn't be found...

                      Mac App Store: The Apple ID you entered couldn't be found...

                      I have just upgraded to Sierra, and get this error when i try to upgrade any apps in the Mac App Store: The Apple ID you entered couldn't be found or your password was incorrect. Please try again   The password...view more
                      Winston P
                      last modified by Winston P
                      • 0
                      • 1
                      Mac App Store: The Apple ID you entered couldn't be found...

                      in Using Mac App Store

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                      • Thread ITunes 12.5.1 update from Mac app store fail

                        ITunes 12.5.1 update from Mac app store fail

                        Software update prompted an update available for iTunes 12.15.1. However, after downloading and during installation, Mac APP STORE returned an error message.view more
                        Dah•veed
                        last modified by Dah•veed
                        • 0
                        • 1
                        ITunes 12.5.1 update from Mac app store fail

                        in Using Mac App Store

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                        • Thread Installed Apps Not Updating In App Store

                          Installed Apps Not Updating In App Store

                          Updated to macOS Sierra ver. 10.12 on MacBook Pro Retina (late 2013) Updates available in App Store. When trying to update, receive message "Apple Media Services Terms and Conditions have changed.... To proceed, you m...view more
                          Carolyn Samit
                          last modified by Carolyn Samit
                          • 0
                          • 3
                          Installed Apps Not Updating In App Store

                          in Using Mac App Store

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                          • Thread Updates on mac app store crash halfway through.

                            Updates on mac app store crash halfway through.

                            While I update apps on Mac app store, the download crashes repeatedly in between, only for me to have to restart the download again.   Why does this happen?   Mac OS X 10.11.6 Macbook Pro (mid 2012).  ...view more
                            Carolyn Samit
                            last modified by Carolyn Samit
                            • 0
                            • 1
                            Updates on mac app store crash halfway through.

                            in Using Mac App Store

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                            • Thread Is there an app for using Windows Media Player on my Macbook (El Capitan)?

                              Is there an app for using Windows Media Player on my Macbook (El Capitan)?

                              I want to access CNN's live-stream platform, but it requires Windows Media Player, which El Capitan doesn't support. I've read that I can download a conversion application from the App Store, but there are so many, an...view more
                              Turtlewiz
                              last modified by Turtlewiz
                              • 0
                              • 2
                              Is there an app for using Windows Media Player on my Macbook (El Capitan)?

                              in Using Mac App Store

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                              • Thread Pre installed app recovery

                                Pre installed app recovery

                                Accidentally deleted Reminders and Video's how do I re install when the are not at the app storeview more
                                Meg St._Clair
                                last modified by Meg St._Clair
                                • 0
                                • 3
                                Pre installed app recovery

                                in Using Mac App Store

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                                • Thread keeps throwing me back to place order screen

                                  keeps throwing me back to place order screen

                                  After completing the oder on the apple store website I keep getting thrown back to place order option. Anyone else have this issue.view more
                                  i.am.manoj
                                  last modified by i.am.manoj
                                  • 0
                                  • 4
                                  keeps throwing me back to place order screen

                                  in Using Mac App Store

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                                  • Thread How to change the default account in app store

                                    How to change the default account in app store

                                    The MacBook Pro that I am using used to belong to my wife.  She died and I am trying to just use the computer as it has become my own.  However, the Mac App Store keeps asking for her credentials when I try ...view more
                                    Dah•veed
                                    last modified by Dah•veed
                                    • 0
                                    • 1
                                    How to change the default account in app store

                                    in Using Mac App Store

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                                    • Thread Downloading el Capitan without installing it

                                      Downloading el Capitan without installing it

                                      Is there a way to download el Capitan image but stop there after download completes without installing it, and install it later? My friend is not very technical and I would like to help her upgrading to el Capitan, b...view more
                                      Incunabula
                                      last modified by Incunabula
                                      • 0
                                      • 16
                                      Downloading el Capitan without installing it

                                      in Using Mac App Store

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                                      • Thread upgrading from 10.6.8

                                        upgrading from 10.6.8

                                        i am trying to update a Macbook 5,1. Snow Leopard was successfully installed from disk. Then 10.6.7 and 10.6.8 have been downloaded and installed. When I go to the app store and try to download OS X El Capitan by clic...view more
                                        Allan Eckert
                                        last modified by Allan Eckert
                                        • 0
                                        • 6
                                        upgrading from 10.6.8

                                        in Using Mac App Store

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                                        • Thread Can't download/install apps from Mac App Store

                                          Can't download/install apps from Mac App Store

                                          When I click "Get" and "Install App," nothing happens after that, no prompt for the Apple ID password appears. I have downloaded apps before with no problem. I have already tried clearing the App Store cache, cookies,...view more
                                          Mike Th
                                          last modified by Mike Th
                                          • 13
                                          • 106
                                          Can't download/install apps from Mac App Store

                                          in Using Mac App Store

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                                          • Thread My App store won't  download anything!

                                            My App store won't  download anything!

                                            My app store won't download anything, it show me an error with "The network connection was lost." but I am connected to the internet and can search in app store!! This error shows only when I try to download an applic...view more
                                            utabtech
                                            last modified by utabtech
                                            • 0
                                            • 2
                                            My App store won't  download anything!

                                            in Using Mac App Store

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                                            • Thread App Store Issues/computer issue

                                              App Store Issues/computer issue

                                              I am trying to download Xcode from the app store but receive the message "not enough disk space". Problem is that there is plenty of disk space. Any suggestions?view more
                                              Dah•veed
                                              last modified by Dah•veed
                                              • 0
                                              • 3
                                              App Store Issues/computer issue

                                              in Using Mac App Store

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