• Files in iCloud cannot be opened

    None of my documents stored in iCloud can be opened. Error message reads "File name cannot be opened". This is since upgrade to El Capitan and applies to files (all file types) saved both before and since the upgrade.view more
    Linc Davis
    last modified by Linc Davis
  • Activating the digital mirror

    How can I watch myself on the screen without using FaceTime or to know if someone on Internet is watching me through the screen ? Thank you for your interest ?view more
    Eau Rouge
    last modified by Eau Rouge
  • Move icloud Drive from Macintosh to external disk

    How can i Move icloud Drive from Macintosh drive to external disk or Partition of my ssd disk?view more
    Old Toad
    last modified by Old Toad
  • Disable Private browsing function in Safari

    Hi All, I need to be able to disable the private browsing function in safari.  I have found a lot of information on it and have downloaded the Xcode tools. How ever the process I was using : please see following...view more
    John Lockwood
    last modified by John Lockwood
  • iCloud Drive folder is disabled

    On my iMac (2008 model with El Capitan), I recently discovered that one of my user folders on the iCloud Drive is disabled.   When clicking on the folder nothing happens, which seems to indicate that the content...view more
    Linc Davis
    last modified by Linc Davis
  • Problem signing into iCloud - "error connecting to Apple ID server"

    A pop-up window shows up ever few seconds on my computer.  I type in my Apple ID and password and they are never accepted.  I keep getting an error message.  I also go to the iCloud Preferences to type ...view more
    Linc Davis
    last modified by Linc Davis
  • access my password for email

    I am logged in my email ok but I need my log in password so i can log in on my phone how can i access my password pleaseview more
    Eric Root
    last modified by Eric Root
  • Text Message forwarding, and iMessage not working on iMac

    Hi everyone, here's a weird one... I have an early 2009 iMac, now running OS X 10.11.5, which had been in storage for a year. I also have an iPhone 6 Plus running iOS 9.3.2 (but this problem existed with the non beta ...view more
    Ralph Johns (UK)
    last modified by Ralph Johns (UK)
  • relink to apple id

    My macbook pro was recently in for a warranty repair. As part of this i was asked to unlink my apple id and my account.   fair enough, thought I so duely did so   when coming to pick up yesterday, no one ...view more
    Barney-15E
    last modified by Barney-15E
  • Preview eats up half (7.9GB) of my memory

    This happens every time, the memory that preview occupies increases monotonically without upper limit. The only thing to prevent is to cmd-Q to quit. And reopen is also problematic: after it opens I can scroll for a ...view more
    Eric Root
    last modified by Eric Root
  • Photos not importing from my camera

    Photos is not importing photos from my Canon Rebel EOS T5. I am not using the icloud (I refuse) and Photos also won't fully close. I have a box on my desktop stating that it is "Closing the Library" whatever that mean...view more
    kahjot
    last modified by kahjot
  • Trouble with Messages on El Capitan 10.11.4

    Hello, I have had a lot of trouble signing into my iMessage since I updated to El Capitan 10.11.4. I have logged in and out of multiple devices, checked my internet connection, restarted my computer, etc. I want to k...view more
    Ralph Johns (UK)
    last modified by Ralph Johns (UK)
  • New update 10.11.4 issues: Sys Prefs will not load.

    After the install I attempted to load Contacts and none of the Groups were avail. In Prefs I clicked on iCloud and immediate error posed up "Preference Error; Could not load iCloud preference pane."  The same err...view more
    cdhw
    last modified by cdhw
  • Can keychain support be turned off?

    Is it possible to temporarily turn off keychain support so I can ensure that I did not make the same typo twice when entering a login password?view more
    chroot
    last modified by chroot
  • How can reduce iCloud use of cellular data?

    I'm on a cellular connection and must reduce my data use. I just flat out turned off iCloud on my Mac, but when I look at turning off data from Pixelmator, Pages, Mail, etc. I am warned that I will lose all the data s...view more
    Kentuckienne
    last modified by Kentuckienne
  • Has my computer been infected with a virus or worm

    I recently upgraded my computer to el capitan since then it has been running very slowly I cannot shutdown and firefox will no longer open.   2 days ago I added an app called wondershare dr done to try to restor...view more
    cara333
    last modified by cara333
  • MISSING SAVED MAIL FOLDER after updated to El Captain

    I had Updated to El Captain, and now in my Mail Box Application I am MISSING MY "SAVED MAIL" FOLDER that I have created in my mail  program, HOW DO I GET THAT FOLDER BACK???? MY  "Saved Mail" Folder is still...view more
    J9_M
    last modified by J9_M
  • My iMac runs slow after El Capital upgrade

    I just upgraded from Mavericks to El Capital and my iMac is running very slow.  Keystroke response lags. Applications open much slower than before the upgrade.  iCloud is very slow.  Overall, not a good...view more
    BobHarris
    last modified by BobHarris
  • Files not downloading from iCloud on 2nd mac

    Hi everyone, My mum and I don't live in the same area and that's why i gave her a mac and setup iCloud on it, so that i could drag any files from my main mac that i wanted to share with her into the iCloud folder for...view more
    HanlinSG
    last modified by HanlinSG
  • Help, my Mac was infected - Cryptowall

    This morning when I turn on my mac, it was infected with CRYPTOWALL 3.0, all my mail accounts and other personal files were encrypted and I can't access them. How this could happen APPLE!!!!   And the worst part...view more
    Shawody
    last modified by Shawody