remove Apple ID I sold my old computer to my friend. Before I sold it, I deleted everything in it, but he complains about it still asks my apple id, when he wants to download or update anything on the computer. We tried to sign out o...view more 
safari is causing my computer to crash Safari, was recently updated. Now every time I click on the "Safari icon," or "open a browser window" my computer crashes. Shuts down, and restarts. MacBook Pro 15", OS X El Capitan 10.11.6, processor 2.4 ghz, 8gb mem...view more 
10.11.6 broke digital signing in Adobe? Updating to 10.11.6 seems to have broken signing Adobe documents with digital certificates. Anyone else having this issue? All trusted roots and certificates are trusted by Adobe and the System Keychain and the ...view more 
Apple Mail V3 does not show as POP-eharrold@mail.example.com but as 123ABCDE-456E-6678A-C345-D436B6EEEE6A Mac Finder does not show entries like /Users/~/Library/Mail/V3/POP-eharrold@mail.example.com as described in Mail (El Capitan): Import or export mailboxes https://support.apple.com/kb/PH22318 Instead, it s...view more 
Empty mailbox after transferring mail to new mac I got a new mac and transferred all my mailboxes (drag&drop Library/Mail/V3 folder). Worked fine except for 1 folder that ends up empty, as every enclosed folder. I checked the V3 folder and every mail is still th...view more 
why does my external hard drive need my authentication to copy, delete, etc Both of my 2 external hard drives suddenly started demanding that I authenticate each time I need to transfer data between them (no problems to my iMac's HD). I'm lost. I do have screenshots,view more 
How do I forcibly merge selected cards in my contacts? I have a couple of cards in my contacts that I want to combine. They don't automatically get combined when I use the 'Look for duplicates' function - so that is no good as a solution. I want to be able to instruct Con...view more Help installing OS X El Capitan 10.11.2 or later I own a MacBook early 2011 model with 8gb of RAM installed and just under 10gb of storage left free in my storage. I am wanting to update my machine to OS X El Capitan 10.11.2 or later but I can't due to this warning,...view more Security Update 2016-001 10.11.6 - Black Screen with Cursor Hi, After having installed the security update 2016-001 10.11.6 and the reboot as part of the installation process I get a white apple logo, the full white line blinks a couple of times and then I get a black ...view more 
Persistent apps in dock Hey guys, Recently we upgraded to El Capitan 10.11.6 and everything works smoothly, except for a few apps I cannot remove from my dock, iBooks, Maps and Photo's I tried dragging them out onto the deskt...view more 
My printer Samsung SCX-4200 does not print when it is connected directly to McBook Pro OS X EI CAPITAN. What's the problem My printer Samsung SCX-4200 not print when it is connected directly to McBook Pro OS X EI CAPITAN. What's the problemview more Mail El Capitan menus greyed out after Migration Assistant When my new MacBook Pro (OS 10.11.5) arrived I used Migration Assistant (MA) to import the data from my old MacBook (OS 10.6). MA didn't like identical user names on both devices, so a new user was created for the mig...view more 
install update 10.11.6 el captain I keep trying to update 10.11.6? through I tunes, then my computer says it can't verify- starts over. over, and over?view more 
802.1x Authentication on LAN We've just implemented 802.1x on our (mainly windows) infrastructure and I'm struggling to configure our Mac clients to use it. My understanding is that i need to create a profile but I can only see options for WiFi p...view more 
Spinning Ball and Message Won't Open Starting just last night I'm finding that Mail on my Air is not managing to open, move, or delete some messages from my In Box. It seems to happen suddenly to a message that I've had no trouble with before. But then o...view more 
Mail crashes when sending mail with attachment on version 9.3 and OSX 10.11.4 Very often but not always Mail (version 9.3) crashes while sending mail with attachment. I have a macbook Pro (retina 13 inch late 2013), 2.4Ghz and 8GB memory. I am attaching a portion of the log file. if it helps I ...view more 
Finder crashes Everything works OK for a while and clicking on Finder functions OK but then eventually I get the spinning ball after clicking on the Finder screen and nothing works until I Force Quit Finder. I saw the sugges...view more 
mail constantly goes offline Hi For the last two weeks my Mac Mail continually goes offline and when I click on the wrning triangle I get the following message: There may be a problem with the mail server or network. Verify the se...view more 
Keychain access problem Hello, I can't save any passwords anymore. It seems that my keychain is damaged. The result is that I cannot even log in my Icloud account anymore... Does anybody have a tip about how to solve this problem?view more 
Time Machine stuck in "backing up" 2016-001 security update. After the last "security upgrade" 2016-001 (September 4, 2016); OS 10.11.6, my Time Machine is stuck in "backing up" in both, my home (for more than 20 hours now) and office external hard drives. The home backup has a...view more 