DefenderMicrosoft want me to download Defender before I change my Hotmail password in case malware lurks in my Mac and hackers get the new password. Is this wise? Mac, Lion OSX 10.9.5, Safari 9.0.3view more
Help needed in removing Shopper Helper ProRecently I screwed up and ended up infected with malware (SearchProtect) and Shopper Helper Pro was installed. I think I have removed SearchProtect; a deep scan by Virus Scanner Plus indicates my system is clean. But ...view more
Thread New Epson WF 3620-can't print-cannot find printer....
New Epson WF 3620-can't print-cannot find printer....Ok. Here's the deal. I have an HP 6700 that was working and then stopped working a few days ago. It had to do with the wifi-no matter what I did, the error message was that printer was not connected/couldn't be locate...view more
Thread Help! The Only Website I Can't Open is Netflix
Help! The Only Website I Can't Open is NetflixThis is the weirdest thing: I can get on Netflix using my iPad on my home wifi, but not on my Macbook Pro (tried Chrome, Safari, newly installed Firefox with no extension or adblock, also allowed cookies from ...view more
safari keeps launching by itselfI use google chrome as my default browser, and for some reason safari keeps launching by itself (I'm not sure the reason). It is fairly random, happening after 30 minutes, 1 hour or several -- there is no obvi...view more
Safari Issues with 9.1.2 updateI am operating on a macbook pro 2013 OSX 10.9.5 with Safari 9.1.2. Since the latest update some websites keep telling me javascript needs to be enabled (it is in preferences and develop menus) and google search revert...view more
I can't browse certain websitesHi, I am on a 2008 aluminum body Macbook running osx 10.9.5, using Chrome mainly. As of yesterday, I have been unable to access certain Google websites (in particular) and the behaviour is as weird as it is ex...view more
Thread Why does System Preferences/ Network not respond?
Why does System Preferences/ Network not respond?The 802.1X, Proxies, and Hardware tabs always open a new set of options but the Wi-Fi, TCP/IP, and WINS tabs often do not. I don't know what this means. Any suggestions would be appreciated. Thank you.view more
Is Google Update Helper malware?Every time I start the Mac I get this pop up. I'm very suspicious of it. Is it OK? Should I respond? I cannot find any way to stop it appearing.view more
Thread downloading big files getting spinning beachball of death
downloading big files getting spinning beachball of deathHi! I have experienced several crashes with spinning beach ball and complete crash downs while downloading big folders containing files up to 8 GB to my SSD. After deleting some files on SSD (about 25GB), I wa...view more
Network service order issueOn my Mac, I have the network service order set in this order of priority, Ethernet first, then Wireless. I work with both connected at the same time. Yet, I noticed that even when I'm on ethernet, when ...view more
nbagent process, what is it?Does anyone know what the nbagent process is? I noticed yesterday, courtesy of Little Snitch, it was triyng to connect to swcdn.apple.com which looked ok Today it is trying to connect to a5.mzstatic.c...view more
Thread internet- recovery saved my wifi- password; how to delete?
internet- recovery saved my wifi- password; how to delete?Hello, I have a little problem. I wanted to re- install the Mac- OS via internet recovery. I noticed that the recovery is automatically connected to the internet. Maybe i have accidentally saved my wifi passwo...view more
Mac cannot locate wireless printerMac: 2.7 GHz Intel Core i5 Version: 10.9.4 Printer: HP Photosmart 7520 Wireless printer was working fine yesterday. Today it will not print and says it cannot locate printer. Restarted computer and p...view more
lag/latency airplay apple tvHi all. Just installed a fresh version of Mavericks on my Macbook (2012) and it's working great. However I bought an apple tv today so I could use my TV as a secondary display without hooking up any cables to my MB: b...view more
rpcI think someone from work may have hijacked some personal login information and used it to hack into my home computer. Can someone look at the console log I'm pasting below and tell me what they see: Dec...view more
