How can I upload someone's shared video?Someone has asked me to subscribe to get a video, but when I hit subscribe, I get this message: To subscribe you need to be signed in to iCloud on: an iPhone, iPad, or iPod touch with iOS 6 or later, or a...view more
Thread iCloud payment for new CC can't be safed!???
iCloud payment for new CC can't be safed!???[quote] On 07-06-2016, we attempted to charge you for your 50 GB iCloud storage plan, but there is a problem with your payment information. Your account will be downgraded to the free 5 GB storage plan if we cannot s...view more
date and time wrongHI All Hoping someone can help. Recently returned off holiday and started up my 2009 2.53 MacBook Pro running 10.10.5. Is started up with the date and time reset to the turn of the century and now unable to re...view more
I can't update PhotosI was trying to move photos from my phone to my computer but the "Import Photos" tab never came up. I assumed this was because I needed to update my Photos app but it wasn't working. I couldn't update my Photos app be...view more
Cannot Receive the Contents of a Mail DropMail Drop does not work for me. I seem to be able to send large attachments but they do not download. Example: a 500mb .MOV file will get sent and then will appear in the 'In Box' of the received email account with th...view more
iCloud Mail defunct?I cannot download my iCloud mail. I have used my Apple mail for business since the year one and it was always reliable. Today, I cannot download my Apple Mail. Whiskey Tango Foxtrot is the problem?view more
Can't log out of iCloud on macbookI have recently changed my apple ID email address and password and as a result I cannot log out of my iCloud account on my macbook because it is using my old email address and it doesn't recognise my new password. I w...view more
Thread Message: Update Unavailable with This Apple ID
Message: Update Unavailable with This Apple IDI bought a refurbished Mac from apple. iMac details: processor speed: 3.5 GHz memory: 8GB storage capacity: 3.11 TB I have OS X Yosemite version: 10.10.5 My Photos version is: 1.0.1 (215.65....view more
iCloud Drive won't open iWork documentWhen i create a new iWork document on my iMac and save it into my iCloud Drive I then can't open the document again on my iMac. So for instance, I created a TEST document in Numbers on my iMac. I saved the doc...view more
Cryptowall (Help_Decrypt virus) in iCloudHello everyone, So my mom got an email in for a job resume the other day and attached was a .zip file of what should have been a job resume, but when she opened it, she got a pop-up and the whole mess of the H...view more
Thread If i have in uninstall and reinstall my email account, will I lose all my old emails there? Are they saved in the I cloud for retrieval if this happens? And if so. how do I retrieve them?
If i have in uninstall and reinstall my email account, will I lose all my old emails there? Are they saved in the I cloud for retrieval if this happens? And if so. how do I retrieve them?
Thread I have 5 Gb worth of pictures in the iCloud
I have 5 Gb worth of pictures in the iCloudHow long would this blessed set up take until it allows me to download my pictures?? Is been hours already... I only have 5 Gb of pictures, is this too much for Apple to handle in a reasonable fashion?? I have a...view more
Optimised storage for iCloud DriveHi, With the Photos app, you can select the option to "optimise storage" on your mac. This will still show thumbnail pictures of the photos, but does not download the full image. Does iCloud drive work the sa...view more