• problem with adding shipping address

    I can not add shipping address in Japan to order a photo book. It says "The information in the following fields is missing or incomplete: state value 'Chiba' was not found in the list of valid values. " Any value I en...view more
    Diana Matsudo
    last modified by Diana Matsudo
  • mixing photobook theme pages

    HI Just wondering does anyone know if you can mix photobook pages from one theme to another. I'm working on a memorial book for my parents. I've found the theme I'm using doesn't have enough space for text whereas th...view more
    kwkiwi
    last modified by kwkiwi
  • Photo Editing Software

    I have a new Nikon DSLR camera, and am looking for a decent photo editing software program for my Mac. I don't want anything real extreme in that I am an amateur just starting out. Any suggestions would be greatly app...view more
    Robnan
    last modified by Robnan
  • Photo album problem

    "The full resolution version of this photo cannot be located or is corrupt. Please remove it from your selection."how can I resolve this ?Can i submit my album as it ?view more
    LarryHN
    last modified by LarryHN
  • Buy Book - Shipping addresses don't work

    Photos Version 1.5 (370.42.0)   I have put together a photo book. I choose "Buy Book". Note that I am in Singapore and my Apple ID country and Photos app country are both set to Singapore. Whether I choose "A...view more
    voirol
    last modified by voirol
  • Photos Book Ordering

    I am trying to order more than one copy of a Photos book and it is giving me an Unexpected Error: Please try again later. I can only order one book at a time and this is going to cost me a lot of additional money in s...view more
    Old Toad
    last modified by Old Toad
  • Add Photos from Shared Album to a 'Project' in Photos?

    Hi,   So I went to Ireland with the family and we all took pictures and created a shared album. I would like to create a hardcover book from the shared album and am finding that I can only add photos to the 'Pro...view more
    Rysz
    last modified by Rysz
  • Photo Book Issue At 'Buy Book'

    Hi. I have created a photo book and when I click on 'Buy Book' it takes me to authorise my credit card, put in my address and then just buffers for ages at the 'uploading project' stage. I keep having to force quit. D...view more
    léonie
    last modified by léonie
  • Can't change order quantity

    I'm trying to order multiple copies of prints I've taken for a local little league. Here is the initial order:   When I click on + or type in the quantity I get this:   Any ideas?view more
    léonie
    last modified by léonie
  • photo album

    I'm trying to buy several photo books on Photo but can't. It says unsupported country.Orders must be shipped within your billing country. how can i solve this. My billing info is up to date. Thank youview more
    soblack
    last modified by soblack
  • Problem with "Photos"-App ("Fotos" in Germany)

    Hi Everybody!   Why is it not possible to order more than one card from the "Pictures"-App? Always says "There is a problem, please try again later". To order just one card is no problem... thanks in advance &nb...view more
    arcticarne
    last modified by arcticarne
  • unable to order multiple copies of a project created in photo

    I am unable to order multiple copies of a project created in photo. I receive the message "an unexpected error" each time in attempt to increase the order. Any suggestions? Billing info is correct and updated.view more
    mariegenevieve
    last modified by mariegenevieve
  • No option to change from Portrait to Landscape for printing in Photo

    No option to change from Portrait to Landscape for printing in Photo. I use the latest available software versions and BROTHER J6910DW. Photo selects landscape by default. Cannot see any option to change orientation.view more
    léonie
    last modified by léonie
  • Cropping several images on different pages at once

    Can I crop several images on different pages at once. In my french version of Photos 1.5 software, this option is called "adapter la photo au cadre". I am able to select that option one image at a time but can't find ...view more
    LarryHN
    last modified by LarryHN
  • How do I remove the Apple logo from a printed book?

    I just received a copy of my large hardcover book and to my surprise the Apple logo is printed in the middle of the back cover. I did not see an option to have it removed, as it was the case with the books ordered th...view more
    LarryHN
    last modified by LarryHN
  • photos

    I have uploaded photos for a book and was given a reference number, but no confirming email. How do I find out if the order is being processed?view more
    LarryHN
    last modified by LarryHN
  • Why is my Print Product blurry?

    Hello,   Today I received two Prints by Apple 20cm x 30cm glossy (auto-size). The thing is, they are really blurry and have a huge lack of detail. I ordered them via the current Photos-App 1.5 (370.42.0). ...view more
    LarryHN
    last modified by LarryHN
  • Photos app keeps freezing on book project

    The Photos app keeps crashing on or around the same page that involves a template of 9 photos on the left page and 8 on the right. I need to edit these pages but I get the wheel of death and have to force quite it e...view more
    samrr51
    last modified by samrr51
  • Will my photo book images print in full resolution if I use 'optimize mac storage'?

    It seems that I can only download the original (full size) images to my computer if I download the entire library? Since I'll never have enough space to do that, how do I ensure the ones I use in my book will be full-...view more
    LarryHN
    last modified by LarryHN
  • Can't upload finished book. App reports "Current time seems incorrect." Time is OK!

    Can't upload finished book. App reports "Current time seems incorrect." Time is correct. Apple ID and PW are accurate. See below. What's up? Any way to deal with it?view more
    jongoward
    last modified by jongoward