• Battery discharges when plugged in

    Hi,   I have a fairly new 12 inch retina MacBook. Twice now it has died on me when plugged in. I would close the MacBook with maybe 20% left on the Battery, close it, plug it in, and when I open it again later -...view more
    SimonBrenner
    last modified by SimonBrenner
  • New MacBook 2016 freezes often

    I bought this new MacBook 2016 a few months ago and it is running all the latest OS X patches. I usually keep open Mail, Chrome, Evernote and Safari. Often, at least twice a week or more, this MB freezes. I could be b...view more
    Jean M. Feuillet
    last modified by Jean M. Feuillet
  • How can I move emails from an old account before closing it?

    I have emails that are on an account I am closing. How can I save them?view more
    W. Richard Glendon
    last modified by W. Richard Glendon
  • USB-C Multiport Limiting Power from Reaching Macbook

    Hi everyone,   I've been a Macbook owner (2016) for a few months now (1.3Ghz, El Capitan). Lately, I've been exploring different ways to minimize my electronics kit when traveling. One promising option is to cha...view more
    AltosGuy
    created by AltosGuy
  • El Capitan does not upload

    My Macbook El Capitan doesn't upload new material or it is very slow. Have done a speed test but it doesn't give me an upload speedview more
    JimmyCMPIT
    last modified by JimmyCMPIT
  • Partition option is available for an external hard drive version 10.11.6

    Partition option is not available for a newly formatted Touro S 7200 1 Tb external hard drive. It is grayed out.view more
    RIFerrarr
    last modified by RIFerrarr
  • Weird black grainy colours appearing when watching videos on Macbook Air

    When playing videos online (so far just Youtube and Netflix, I've noticed), the screen sporadically flashes to black, with coloured grainy pixelated outlines of what's on the screen. It's very irritating, and it happe...view more
    ishalii
    created by ishalii
  • What happens if I buy a macbook then they release the new model?

    I went into my local Apple store and they asked me when I needed my computer by as they are having a event on the 7th. Now I need to buy my computer before then (I also want the free beats since I am a student). Howev...view more
    sberman
    last modified by sberman
  • Unable to "reconnect" time machine backup

    My Airport Extreme suddenly disappeared from my network along with the backup USB drive plugged into it (thanks for the bug, Apple).  I unplugged and restarted the airport and it showed up again.  But now ti...view more
    Rysz
    last modified by Rysz
  • MacBook 12"spacebar problem

    My spacebar is faulty, it only clicks and works in the middle. The far left edge does not respond at all and the right edge responds only when pushing hard. Is there a way to fix this or should I just send it for repa...view more
    emiliano117
    last modified by emiliano117
  • Thunderbolt port on Mac Book

    Hello Dear, I am Reza Assadpour and I am a Music Producer. I have a iMac 27" ( Core i7 4.0Ghz/3TB fusion drive/24GB ram/4GB VGA ram ) I connected a Apogee Ensemble Thunderbolt to my iMac and I'm working with Logic ...view more
    Lanny
    last modified by Lanny
  • When I go to save a word document the screen pops up and the bottom is cut off.  I need to be able to create a new folder and cannot see the icon

    when I go to save a Microsoft word document using the "save as" prompt the screen comes up, but it is cut off at the bottom.  This is a problem because I want to save the document under a new file folder but cann...view more
    TulsaTwinmom
    last modified by TulsaTwinmom
  • Kernel panic (disk not found?)

    I have a quite serious problem with my new MacBook. In the last few months it went in kernel panic four or more times (I don't exactly remember how many) and I've saved detailed logs for three of them. All of the logs...view more
    sdblanco7
    last modified by sdblanco7
  • Free Beats headphones?

    i have purchased both an iPhone 6 and a Mac book gold edition and I never got any free pair of headphones with  either device.view more
    hoanghai549
    last modified by hoanghai549
  • USB-AC Digital WAV Multipart Adapter not working

    Hi,I,have updated the software on my USB AC Digital WAV Multipart Adapter on my MacBook and it now won't work with any USB stick however it will charge through it, what am I doing wrong? Thanks in advance.view more
    VetNurse98
    created by VetNurse98
  • Locks up on sign in page

    tHe computer boots up, but when I try to sign in the keyboard or cursor will not work.view more
    Fredwaco
    last modified by Fredwaco
  • airdrop not working (Macbook)

    I have new mac book 12" and the airdrop is not working.   I connected same wifi with my iPhone6s/ipad pro2, and turn on bluetooth in all of the devices.also I turn off the firewall. but It is not working (The ai...view more
    Bakhtina
    last modified by Bakhtina
  • External Hard Drives Showing Up as Internal using Hub

    Hi there,   I have 4 external hard drives plugged into my Macbook (recent version)...I had been using a 2.0 USB hub but went for the 3.0 USB hub this weekend (such a difference!) This hub, a Targus...has 3 po...view more
    littlaussie
    last modified by littlaussie
  • mac charger broken

    Dear Community members   I need your help. My friend is accusing me about her mac charger being broken because i have wrapped it around itself while it was cold {like the image below - although the one below i...view more
    Bakhtina
    last modified by Bakhtina
  • Locked Admin account No access to Internet

    HI, our school Mac books were locked to the school server which a new support team closed down (only backing up data). New server is PC and we had wanted to keep old server and old macs but are unable to access as the...view more
    Ifairbs
    created by Ifairbs