Apple Remote Desktop Screen Sharing Problem I have a lab of 25 iMacs (Mid 2011, 12,1 Model). They are all running OS X 10.11.6 and ARD Version 3.8.5 Our Lecturer Shares his screen to all these iMacs from his MacBook Pro The screen is shared to ...view more 
In our company we use PPTP in a old Contivity AVAYA, the things here is the AVAYA doesn’t have the option for setup the share secret for L2TP and IPsec. Any of you know how to turn this In our company we use PPTP in a old Contivity AVAYA, the things here is the AVAYA doesn’t have the option for setup the share secret for L2TP and IPsec. Any of you know how to turn this?view more 
Anyway to get ARD to connect to a client using an Open Directory account Hi. I work IT in a small enterprise, where all of the staff use Macs (iMacs and Mac Minis, of varying generations). All the machines run OS X 10.10.5, and we use ARD to monitor the machines and diagnose issues remotel...view more 
Remote Desktop Installation Error Has anyone ever come across an error like this? I upgraded from Mavericks to El Capitan and ran into this error when I tried to install ARD 3.8. view more Union pay account problem i am changing my billing information to china, but apple does not accept my Union pay card number, why?view more 
How can I cancel a 1 week free trial of CBS All Access? How do I cancel a 1 week free trial of CBS All Acess that I subscribed to on my IPad?view more 
Activation lock can any help me with how long after providing proof of purchase apple will remove the activation lock! Stupidly i cant remember my old apple id on my ipad2 and im currently locked out! After many phone calls and a fee...view more 
remote desktop 3.8 won't connect to 3.7 Since updating to apple remote desktop 3.8, I no longer can connect to a remote macbook pro running version 3.7. I have remote management, and file sharing selected in the sharing panel of system preferences on the c...view more 
Apple Remote Desktop I have wiped my drives clean and performed fresh installs of El Capitan along with subsequent updates, however, when I attempt to install ARD 3.8 the installer thinks that I am using an older operating system and spit...view more 
Remote Desktop for Mac won't connect (but will from Windows) I'm trying to remote onto a Windows 2012 Server using Remote Desktop Connection for Mac. Using the same credentials, it works from my Windows PC (using Remote Desktop for Windows), but trying to do it from my Ma...view more 
System pref/sharing/Remote Management/Computer settings Hi, I am managing hundreds of Mac via SSH and ARD and I am looking for the command that allows me to remotely change or set these settings up. I am using those fields to sort Macs by department or companies. &...view more 
After cloning hard drive from backup ARD won't launch OS: 10.11.6 (issue happened on 10.11.5 as well; updated today to see if that helped) I recently reformatted my hard drive to fix some wacky partitioning I'd been playing with and cloned my drive back from a CC...view more 
Why am i prompted to update this application that I never use nor can I find on harddrive I am constantly prompted to update Apple Remote Desktop and yet I have never found the application on the Hardrive. I have actually updated this application a number of times now when I allowed to update app to run al...view more 
remote disc with disc installed message says disc not supported. The disc is an national geographic trail guide that I have accessed before.view more 
Using ARD to update admin password on client machines (all unique passwords) Hi All, We have about 150 machines in our office and I've recently been advised to update each admin account password to a non-unique password. At the moment, each machine has a different password for the admi...view more 
Apple Remote Desktop 'copy items' slow HI, I have a MacBook Air running 10.8.x. It has an Apple USB ethernet adapter and is connected to a Cisco gigabit switch, If I use ARD to send a 4Mb file to the laptop using Copy Items... the process t...view more 
How to VNC Macs Using AD Accounts With Remote Management Enabled Hi I wanted to post this in case somebody else is having this same issue we had. Issue: Because we're using Apple Remote Desktop, Mac has Screen Sharing disabled because Remote Management is enab...view more 
Exchange Outlook My Exchange email is always failling to connect ever since i change my password, what can i do to correct this, i have deleted my exchange account already and re-done step by step but still not accepting and says &ac...view more 
Problem connecting from my home to work to different stations! Alright, here is the problem.. i have 5 workstations all iMacs and the router is Dlink DIR-632 model. I have one workstation where i have installed Apple Remote Desktop and Port forwarded to that workstation. &nbs...view more 
Screen sharing and remote management mutually exclusive? Hi all, I'm running an iMac with 10.11.4, remote management is enabled, "Allow access for" is set to "Only these users" where my local user account is the only one listed. Under "Options" for my user, I have all...view more 