Can I download my Mac OS upgrade?
Some people may not be aware, but "download" means to retrieve off a network server. In the discussion below the network refers to the internet, and the server in question is Apple's server. Before you dow...view more Knowledgebase links of the info.apple.com format no longer work
Note: this is a work in progress. The Internet Archive from time to time is not available, and for those who have the ability to edit user tips when it is up, please add new links as needed. If you have ...view more How to reset the user password in OS X Lion and newer OS X releases
Some users want or have to change their user password. Although this was an easy process in Mac OS X Snow Leopard and older, there are a few things you have to know if you want to do it in any OS X version later than ...view more A quicker look at retail installer discs
If you were just looking for what the retail installer discs looked like, I have taken the information from this tip to help out: Can I download my Mac OS upgrade? Mac OS 7.6 Mac OS 8.0 & 8.1 (see fine...view more When to repair the directory?
Running Mac OS X, if your data is backed up, repairing the directory may fix one of the following symptoms. 1. A flashing ? disk or folder at startup that doesn't go away. 2. A monochromatic (single co...view more Why is there no "Memory" button in "About this Mac"?
If your Mac has user upgradeable RAM, you will see a "Memory" button in "About this Mac". If you Mac does not have user upgradeable RAM, you will not see the "Memory" button in "About this Mac".view more Prevent iOS auto-pushed update.
Apple's iOS updates can and may be auto-pushed (downloaded to your device without your knowledge) to your iDevice. Some users may want to stay at an older iOS version for many reasons, the main reason being the decrea...view more Apple fixes web link bug in iOS 9
For all those users who experienced issues with web links after updating to iOS 9, Apple had issued a 9.3.1 update that should resolve this problem. Some of the other issues were addressed in an earlier 9.3 update. ...view more Use the Option key, when possible instead of 'C' key to boot discs
It is important to use a wired or built-in Apple compatible keyboard for the startup manager to work. The Option key is located on the image below (and is sometimes labelled ALT): For Macs that are o...view more What is "Other" and What Can I Do About It?
What is "Other" and What Can I Do About It? "Other" on your iDevice When you connect your iPad, iPod Touch, or iPhone to your computer and open iTunes, you will find a graph of the space usage that may l...view more How to find your Mac's model and age?
Find the serial number on: http://support.apple.com/kb/HT1349 Plug your serial number in at this link: https://selfsolve.apple.com/agreementWarrantyDynamic.do Do not use third party links a...view more Mail preview pane hide/show
The message preview area in Mail shows the contents of the selected message. In El Capitan (10.11) the preview pane is shown to the right of the message list. In the earlier OS (or if the classic mode is enabled in El...view more Backup now, or forever hold your peace
Backing up one's data is as essential in computing as drinking water is essential for living. It is not a question of if you will lose data, but when. Backing up should be done before installing any new software, and...view more How to post an image in Apple Support Communities
Before posting an image to the Apple Support Communities, you may want to read on how to capture an image on your Mac: How do I capture into an image? The menu of options when posting a post on Apple Support Communi...view more How do I capture into an image?
The key with the Apple logo and or Cloverleaf logo on the keyboard, is known as the command key, and will be referred to as such below. On Windows keyboards it is the key that is not the Alt key and ...view more What should I do if I find a used machine without the original CDs?
Note: Starting with July 20, 2011 Macs, Apple no longer included original CDs or Flash drives to restore the system. Those Macs can have their system restored with the command-R boot process. &n...view more kmb kmbp: How to deal with MacBook Pro and MacBook heat?
Apple's written some suggestions to avoid overheating: http://support.apple.com/kb/HT1778 My suggestion is if you assume your machine is overheating, find out first if the firmware update hasn't been a...view more kmosx: Before installing Mac OS X 10.2 or later, check firmware
http://support.apple.com/kb/HT1395 explains which Macs may have difficulty upgrading to 10.2 or later without the proper firmware installed first. This is part of a series of tips for updating PowerPC Macs to Ma...view more Rosetta/PowerPC Applications and Lion and above
This tip was copied and updated from: https://discussions.apple.com/docs/DOC-2295#ROSETTALION for easier access to this information Note before going through this process, also consider https://discussions.ap...view more Can Macs use Blu-ray discs?
Until recently Macs using Mac OS X could only author Blu-ray discs. And none come with a built-in Bluray drive. Many HD videos are available on the iTunes store and other third party streaming and do...view more