EtreCheckPro version: 6.8.0 (68018) Report generated: 2023-03-07 17:17:33 Download EtreCheckPro from https://etrecheck.com Runtime: 3:09 Performance: Excellent Problem: Computer is too slow Description: Since downloading/updating to Ventura 13.2.1 my iMac has been very unr esponsive and slow, with many applications failing to respond. Prior t o this upgrade, it had been fine. This test run with full disk access enabled. Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) Status: Supported iMac Model: iMac18,2 3.4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 560 - VRAM: 4 GB iMac (built-in) 3360 x 1890 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (198.77 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.51 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.13 GB used) disk2s4 - VM (APFS) [APFS VM] (3.22 GB used) disk2s5 (APFS) [APFS Container] (8.94 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (8.94 GB used) disk2s6 - Update (APFS) (13 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 6 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (198.77 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.51 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.13 GB used) disk2s4 - VM (APFS) [APFS VM] (3.22 GB used) disk2s5 (APFS) [APFS Container] (8.94 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (8.94 GB used) disk2s6 - Update (APFS) (13 MB used) disk3 - WD My Passport 25E3 2.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 [Core Storage Container] 2.00 TB disk4 - M*****************c (Journaled HFS+) 2.00 TB (803.90 GB used) disk3s3 - Boot OS X (Journaled HFS+) 134 MB Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 198.77 GB Shared values Size: 1.03 TB Free: 808.58 GB Available: 916.05 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 2.51 GB Shared values Size: 1.03 TB Free: 808.58 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 3.22 GB Shared values Size: 1.03 TB Free: 808.58 GB disk2s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 8.94 GB Shared values Size: 1.03 TB Free: 808.58 GB Available: 916.05 GB disk2s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 13 MB Shared values Size: 1.03 TB Free: 808.58 GB disk4 - M*****************c Filesystem: Journaled HFS+ Mount point: /Volumes/M*****************c Encrypted Used: 803.90 GB Size: 2.00 TB Free: 1.20 TB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge iCloud Status: 4 pending files System Software: macOS Ventura 13.2.1 (22D68) Time since boot: About 9 hours Notifications: EtreCheckPro.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Apps: 1 Applications: 522 apps 77 x86-only apps 3 unsigned apps Kernel Extensions: /Library/Application Support/CleverFiles/BackService.app [Not Loaded] SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (1.0 - SDK 10.14) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 187 Apple tasks [Running] 158 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 22 Apple tasks [Loaded] 183 Apple tasks [Running] 187 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-01-06) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-01-06) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Not Loaded] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-10-05) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Not Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-09-28) Executable: /Library/Application Support/Adobe/AdobeGCClient/AGSService [Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Not Loaded] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2020-11-30) Executable: /Library/Application Support/CleverFiles/BackService.app/Contents/MacOS/cfbackd [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-10-27) Executable: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS/GoogleSoftwareUpdateDaemon [Not Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-02-10) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/StandaloneUpdaterDaemon [Not Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-02-10) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveUpdaterDaemon [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-02-15) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2023-02-15) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-27) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2023-02-22) [Not Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-08-11) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Not Loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-01-06) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Not Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-10-05) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Not Loaded] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-09-28) Command: /Library/Application Support/Adobe/AdobeGCClient/AGMService -mode=logon [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-09-28) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=logon [Not Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2023-02-15) Command: /usr/bin/open -a '/Applications/Utilities/Adobe Creative Cloud Experience/CCXProcess/CCXProcess.app' [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27) Command: /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Not Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-02-10) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandaloneUpdater [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-02-13) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent Location: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2023-02-15) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent User Launch Agents: [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-09-28) Command: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled [Not Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2023-03-06) Executable: ~/Library/Application Support/CleanMyMac X/CleanMyMac X Updater.app/Contents/MacOS/CleanMyMac X Updater User Login Items: [Running] AdobeResourceSynchronizer (Adobe Inc. - installed 2023-01-25) Application /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app [Not Loaded] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2023-03-06) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app [Not Loaded] CleanMyMac X Menu (MacPaw Inc. - installed 2023-03-06) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app [Not Loaded] Autoupdate (MacPaw Inc. - installed 2023-03-06) Modern Login Item /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app [Running] Google Chrome (Google LLC - installed 2023-02-28) Application /Applications/Google Chrome.app [Running] Google Drive (Google LLC - installed 2023-02-09) Application /Applications/Google Drive.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2023-02-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2023-02-10) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] PolarisOfficeSyncHelper (App Store - installed 2018-09-18) Modern Login Item /Applications/PolarisOfficeSync.app/Contents/Library/LoginItems/PolarisOfficeSyncHelper.app [Loaded] Spotify (Spotify - installed 2022-07-19) Application /Applications/Spotify.app [Not Loaded] StartUpHelper (Spotify - installed 2022-07-19) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-19) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app App Extensions: Finder sync extensions: BT Cloud - /Applications/BT Cloud.app OneDrive Finder Integration - /Applications/OneDrive.app Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app FinderSyncExtension - /Applications/Google Drive.app/Contents/Applications/FinderHelper.app Notification providers: TwitterNotificationServiceExtension - /Applications/Twitter.app Share services: Twitter - /Applications/Twitter.app OneNote - /Applications/Microsoft OneNote.app BT Cloud Share - /Applications/BT Cloud.app File providers: Google Drive - /Applications/Google Drive.app OneDrive File Provider - /Applications/OneDrive.app QuickLook Previews: EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck Internet Plug-ins: AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-02-01) AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-10-05) AdobePDFViewer: 21.001.20135 (Adobe Systems, Inc. - installed 2021-02-01) Audio Plug-ins: MSTeamsAudioDevice: 2020.42.00.9 (Microsoft Corporation - installed 2020-10-13) Backup: Auto backup: Yes Destinations: M*****************c [Local] (Last used) Total size: 2.00 TB Total number of backups: 90 Oldest backup: 2018-10-26 16:17:01 Last backup: 2023-03-07 16:35:16 6 local snapshots Oldest local snapshot: 2023-03-06 20:00:28 Last local snapshot: 2023-03-07 16:32:27 Performance: System Load: 2.21 (1 min ago) 2.78 (5 min ago) 2.12 (15 min ago) Nominal I/O usage: 0.00 MB/s File system: 20.15 seconds Write speed: 841 MB/s Read speed: 1384 MB/s CPU Usage Snapshot: Type Overall System: 2 % User: 4 % Idle: 94 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 10.56 % (Etresoft, Inc.) WindowServer 5.38 % (Apple) kernel_task 3.83 % (Apple) BT Cloud Sync 0.40 % (Synchronoss Technologies) ps (5) 0.40 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 800 MB (Etresoft, Inc.) Microsoft Word 324 MB (Microsoft Corporation) Google Chrome 206 MB (Google LLC) Microsoft PowerPoint 195 MB (Microsoft Corporation) com.apple.appkit.xpc.openAndSavePanelService (3) 141 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 1 MB / 299 KB (Apple) apsd 10 KB / 72 KB (Apple) netbiosd 9 KB / 4 KB (Apple) rapportd 4 KB / 3 KB (Apple) localizationswitcherd 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) launchd 0 (Apple) BT Cloud Sync 0 (Synchronoss Technologies) tccd (2) 0 (Apple) ControlCenter 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 811 MB Used RAM: 4.42 GB Cached files: 2.79 GB Available RAM: 3.58 GB Swap Used: 512 KB Software Installs (past 60 days): Install Date Name (Version) 2023-01-10 Adobe Acrobat (22.003.20310) (22.003.20310) 2023-01-10 Adobe Acrobat Reader (22.003.20310) (22.003.20310) 2023-01-18 macOS 13.1 (13.1) 2023-01-25 Adobe Acrobat (22.003.20314) (22.003.20314) 2023-01-28 Adobe Acrobat Reader (22.003.20314) (22.003.20314) 2023-02-09 Google Drive (1.3.18.216) 2023-02-15 Microsoft AutoUpdate (4.56.23021201) 2023-02-15 Microsoft Excel (16.70.23021201) 2023-02-15 Microsoft OneNote (16.70.23021201) 2023-02-15 Microsoft Outlook (16.70.23021201) 2023-02-15 Microsoft PowerPoint (16.70.23021201) 2023-02-15 Microsoft Word (16.70.23021201) 2023-02-22 Microsoft Teams (1.00.601159) 2023-02-22 XProtectPlistConfigData (2166) 2023-02-22 macOS 13.2.1 (13.2.1) 2023-03-03 XProtectPayloads (91) Diagnostics Information (past 7-30 days): 2023-03-07 08:07:52 Microsoft Word.app Hang (2 times) Executable: /Applications/Microsoft Word.app 2023-03-07 08:00:02 Spotify.app Hang Executable: /Applications/Spotify.app End of report