EtreCheckPro version: 6.4.4 (6E015) Report generated: 2021-07-08 22:09:02 Download EtreCheckPro from https://etrecheck.com Runtime: 2:29 Performance: Excellent Problem: Computer is restarting Major Issues: Anything that appears on this list needs immediate attention. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (Retina 5K, 27-inch, 2017) iMac Model: iMac18,3 4.2 GHz Quad-Core Intel Core i7 (i7-7700K) CPU: 4-core 48 GB RAM - Upgradeable BANK 0/DIMM0 - 16 GB DDR4 SO-DIMM 2400 BANK 0/DIMM1 - 8 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 16 GB DDR4 SO-DIMM 2400 BANK 1/DIMM1 - 8 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 580 - VRAM: 8 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 121.02 GB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 1.11 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 282 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 (APFS) [APFS Container] (Shared - 15.31 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used) disk2s6 - Update (APFS) (Shared - 602 KB used) disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM) Internal SATA 6 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 2.00 TB disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes) disk2s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 1.11 TB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 282 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 623 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 1 MB used) disk2s5 (APFS) [APFS Container] (Shared - 15.31 GB used) disk2s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.31 GB used) disk2s6 - Update (APFS) (Shared - 602 KB used) Mounted Volumes: disk2s1 - M*****************a [APFS Virtual drive] 2.12 TB (Shared - 1.11 TB used, 982.41 GB available, 981.33 GB free) APFS Mount point: /System/Volumes/Data disk2s2 - Preboot [APFS Preboot] 2.12 TB (Shared - 282 MB used, 981.33 GB free) APFS Mount point: /System/Volumes/Preboot disk2s4 - VM [APFS VM] 2.12 TB (Shared - 1 MB used, 981.33 GB free) APFS Mount point: /System/Volumes/VM disk2s5s1 - Macintosh HD [APFS Snapshot] 2.12 TB (Shared - 15.31 GB used, 982.41 GB available, 981.33 GB free) APFS Mount point: / Read-only: Yes disk2s6 - Update 2.12 TB (Shared - 602 KB used, 981.33 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac iCloud Quota: 12.30 GB available System Software: macOS Big Sur 11.4 (20F71) Time since boot: Less than an hour Notifications: Little Snitch Agent.app 44 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: ~/Library/LaunchAgents/com.redgiantsoftware.updater.plist Executable: /Applications/Red Giant Link.app --args --silent Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.samsung.portablessd.mon.plist Executable: ~/Library/Application Support/PortableSSD/SamsungPortableSSD.app/Contents/Resources/SamsungPortableSSDMon Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.GC.Invoker-1.0.plist Executable: /Library/Application Support/Adobe/AdobeGCClient/agcinvokerutility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.srib.pssddaemon.plist Executable: ~/Library/Application Support/PortableSSD/SamsungPortableSSD.app/Contents/Resources/SamsungPortableSSDMon Details: Exact match found in the legitimate list - probably OK Apps: 19 System Extensions: [Running] Little Snitch Network Extension - version 5.2.2 (Objective Development Software GmbH - 2021-06-29) Application: /Applications/Little Snitch.app - version 5.2.2 (Objective Development Software GmbH - 2021-06-29) Description: This system extension enables Little Snitch to filter network traffic. [Not Loaded] Little Snitch Endpoint Security - version 5.2.2 (Objective Development Software GmbH - 2021-06-29) Application: /Applications/Little Snitch.app - version 5.2.2 (Objective Development Software GmbH - 2021-06-29) Description: Little Snitch Endpoint Security System Launch Agents: [Not Loaded] 17 Apple tasks [Loaded] 182 Apple tasks [Running] 135 Apple tasks System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 181 Apple tasks [Running] 144 Apple tasks [Other] One Apple task Launch Agents: [Running] at.obdev.littlesnitch.agent.plist (Objective Development Software GmbH - installed 2021-07-05) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2021-07-05) [Loaded] com.adobe.ccxprocess.plist (Adobe Systems, Inc. - installed 2021-07-05) [Running] com.bjango.istatmenus.agent.plist (Bjango Pty Ltd - installed 2021-07-05) [Running] com.bjango.istatmenus.status.plist (Bjango Pty Ltd - installed 2021-07-05) Launch Daemons: [Running] at.obdev.littlesnitch.daemon.plist (Objective Development Software GmbH - installed 2021-07-05) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-07-05) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2021-07-05) [Running] com.bjango.istatmenus.daemon.plist (Bjango Pty Ltd - installed 2021-07-05) [Running] com.bjango.istatmenus.fans.plist (Bjango Pty Ltd - installed 2021-07-05) [Loaded] com.bjango.istatmenus.installerhelper.plist (Bjango Pty Ltd - installed 2021-07-05) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-06-24) [Loaded] com.adobe.GC.Invoker-1.0.plist (? 0 - installed 2018-01-24) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-06-27) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-07-05) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-07-05) [Loaded] com.redgiantsoftware.updater.plist (? 0 - installed 2020-11-25) [Not Loaded] com.samsung.portablessd.mon.plist (? 0 - installed 2020-11-26) [Running] com.srib.pssddaemon.plist (? 0 - installed 2020-11-26) [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-08-27) User Login Items: [Running] FontBase (Dominik Levitskiy - installed 2021-06-08) Application /Applications/FontBase.app [Running] iStatistica (App Store - installed 2021-07-05) Application /Applications/iStatistica.app [Not Loaded] iStatisticaHelper (App Store - installed 2021-07-05) Modern Login Item /Applications/iStatistica.app/Contents/Library/LoginItems/iStatisticaHelper.app Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2021-07-05) Backup: Time Machine Not Configured! Performance: System Load: 2.45 (1 min ago) 1.95 (5 min ago) 1.04 (15 min ago) Nominal I/O speed: 20.99 MB/s File system: 19.80 seconds Write speed: 722 MB/s Read speed: 2798 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 6 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) secd 24.50 % (Apple) EtreCheckPro 10.40 % (Etresoft, Inc.) WindowServer 9.58 % (Apple) cloudd 5.14 % (Apple) kernel_task 4.50 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (7) 1.02 GB (Apple) EtreCheckPro 647 MB (Etresoft, Inc.) Adobe CEF Helper (Renderer) 550 MB (Adobe Inc.) QuickLookSatellite 546 MB (Apple) MTLCompilerService (24) 388 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) syncdefaultsd 2 MB / 1 MB (Apple) com.apple.WebKit.Networking 689 KB / 95 KB (Apple) nsurlsessiond 310 KB / 222 KB (Apple) mDNSResponder 268 KB / 112 KB (Apple) apsd 161 KB / 57 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) cloudd 2 (Apple) cloudphotod 1 (?) photolibraryd 1 (Apple) iStatistica 1 (App Store) Virtual Memory Information: Physical RAM: 48 GB Free RAM: 32.02 GB Used RAM: 9.96 GB Cached files: 6.02 GB Available RAM: 38.04 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2021-07-04 macOS 11.4 (11.4) 2021-07-04 XProtectPlistConfigData (2149) 2021-07-04 MRTConfigData (1.81) 2021-07-05 iStatistica (5.0.1) 2021-07-05 Converter (1.32) 2021-07-05 EasyFind (4.9.3) 2021-07-05 EasyRename (6.1.5) Diagnostics Information (past 7-30 days): 2021-07-08 22:06:18 SceneKitQLThumbnailExtension High CPU Use (4 times) Executable: /System/Library/Frameworks/SceneKit.framework/PlugIns/SceneKitQLThumbnailExtension.appex/Contents/MacOS/SceneKitQLThumbnailExtension Details: dyld3 mode 2021-07-07 00:39:29 Kernel Panic (8 times) Details: panic(cpu 2 caller 0xffffff800d58d8aa): "UPSB(iMac18,3): thunderbolt p ower on failed 0xffffffff\n"@/System/Volumes/Data/SWE/macOS/BuildRoots /e90674e518/Library/Caches/com.apple.xbs/Sources/IOPCIFamily/IOPCIFami ly-428.120.4/IOPCIBridge.cpp:1433 2021-07-05 00:48:52 Creative Cloud Installer.app Crash Executable: /Applications/Utilities/Adobe Creative Cloud/Utils/Creative Cloud Installer.app 2021-07-05 00:47:14 photolibraryd High CPU Use Executable: /System/Library/PrivateFrameworks/PhotoLibraryServices.framework/Versions/A/Support/photolibraryd 2021-07-05 00:32:06 accountsd Crash Executable: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd Details: Event history: ( "Updated: changes:(expirationDate)", "Updated: changes:(expirationDate)", "Updated: changes:(modificationID)", "Updated: changes:(modificationID)", "Inserted: changes:(key, value, owner), changes:(key, value, owner), changes:(key, value, ow ner), changes:(key, value, owner), changes:( accountDescription, authenticated, date, identifier, owningBundleID, s upportsAuthentication, warmingUp, accountType, customProperties, enabl edDataclasses, provisionedDataclasses). Updated: ch anges:(accounts), changes:(enabledAccounts, provisioned Accounts)", "Inserted: changes:(key, value, owner), changes:(key, value, owner), changes:(key, value, ow ner), changes:(key, value, owner), cha nges:(key, value, owner), changes:(accountDescription, activ e, authenticated, date, identifier, owningBundleID, supportsAuthentica tion, username, warmingUp, accountType, customProperties, provisionedD ataclasses), changes:(key, value, owner). Updated: changes:(key, value, owner), changes:(key, value, owner), changes:(key, value, ow ner), changes:(key, value, owner), cha nges:(key, value, owner), changes:(key, value, owner), changes:(accountDescription, active, authenticated, date, i dentifier, owningBundleID, supportsAuthentication, username, warmingUp , accountType, customProperties, provisionedDataclasses), changes:(), changes:(), changes:(), changes:(), changes:(), changes:(), ch anges:(), changes:(), changes:(), changes:(), "Updated: changes:(active, authenticated, modificationID, e nabledDataclasses), changes:(enabledAccounts)", "Deleted:\n changes:()" ) *** Terminating app due to uncaught exception 'NSInternalInconsistency Exception', reason: 'defaultLibrary being called before the upgrader h as run' abort() called terminating with uncaught exception of type NSException End of report