EtreCheckPro version: 6.8.4 (68040) Report generated: 2024-02-12 16:36:46 Download EtreCheckPro from https://etrecheck.com Runtime: 8:47 Performance: Below Average Problem: Other problem Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps crashing - There have been numerous app crashes. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took an unusually long time to run. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2017) Status: Supported iMac Model: iMac18,2 3,4 GHz Quad-Core Intel Core i5 (i5-7500) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400 BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400 Video Information: Radeon Pro 560 - VRAM: 4 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 7 volumes) disk2s1 - Macintosh HD (APFS) (646.86 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.16 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.66 GB used) disk2s4 - VM (APFS) [APFS VM] (1 MB used) disk2s5 - C*****************s (APFS) [APFS Virtual drive] (244.50 GB used) disk2s6 (APFS) [APFS Container] (9.38 GB used) disk2s6s1 - V*****a (APFS) [APFS Snapshot] (9.38 GB used) disk2s7 - Update (APFS) (43 MB used) disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x2 NVM Express disk1s1 - EFI [EFI] 315 MB disk1s2 [APFS Fusion Drive] 27.69 GB disk2 [APFS Virtual drive] 1.03 TB (Shared by 7 volumes) disk2s1 - Macintosh HD (APFS) (646.86 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (2.16 GB used) disk2s3 - Recovery (APFS) [Recovery] (1.66 GB used) disk2s4 - VM (APFS) [APFS VM] (1 MB used) disk2s5 - C*****************s (APFS) [APFS Virtual drive] (244.50 GB used) disk2s6 (APFS) [APFS Container] (9.38 GB used) disk2s6s1 - V*****a (APFS) [APFS Snapshot] (9.38 GB used) disk2s7 - Update (APFS) (43 MB used) disk3 - WD My Passport 0748 2.00 TB External USB 5 Gbit/s USB disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - T**********e (Journaled HFS+) 2.00 TB (1.88 TB used) Mounted Volumes: disk2s1 - Macintosh HD Filesystem: APFS Mount point: /Volumes/Macintosh HD Fusion drive Used: 646.86 GB Shared values Size: 1.03 TB Free: 118.58 GB Available: 120.03 GB disk2s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Fusion drive Used: 2.16 GB Shared values Size: 1.03 TB Free: 118.58 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Fusion drive Used: 1 MB Shared values Size: 1.03 TB Free: 118.58 GB disk2s5 - C*****************s [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 244.50 GB Shared values Size: 1.03 TB Free: 118.58 GB Available: 144.73 GB disk2s6s1 - V*****a [APFS Snapshot] Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 9.38 GB Shared values Size: 1.03 TB Free: 118.58 GB Available: 144.73 GB disk2s7 - Update Filesystem: APFS Mount point: /System/Volumes/Update Fusion drive Used: 43 MB Shared values Size: 1.03 TB Free: 118.58 GB disk3s2 - T**********e Filesystem: Journaled HFS+ Mount point: /Volumes/T**********e Used: 1.88 TB Size: 2.00 TB Free: 123.25 GB Available: 123.51 GB USB: USB30Bus Western Digital - My Passport 0748 Broadcom Corp. - Bluetooth USB Host Controller Apple Inc. - FaceTime HD Camera (Built-in) Apple Inc. - Keyboard Hub Apple Inc. - Apple Keyboard hub_device Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge System Software: macOS Ventura 13.6.4 (22G513) Time since boot: Less than an hour Notifications: EtreCheckPro.app 9 notifications Keka.app 36 notifications Qfinder Pro.app one notification Gemini 2.app one notification (one scheduled) Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/com.hegenberg.BetterTouchProcessPrioWatcher.plist Executable: /Library/Application Support/BetterTouchTool/BetterTouchProcessPrioWatcher.app/Contents/MacOS/BetterTouchProcessPrioWatcher Details: Exact match found in the legitimate list - probably OK Apps: 44 System Extensions: [Not Loaded] AdBlockVPNMacOSProvider - version 2.1.2 (App Store - 2024-01-11) Application: /Applications/AdBlock.app - version 2.1.2 (Adblock Inc. - 2024-01-16) Kernel Extensions: /Library/Extensions [Loaded] SamsungPortableSSDDriver.kext - com.samsung.portablessd.driver (2.1.0 - SDK 11) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 195 Apple tasks [Running] 154 Apple tasks [Other] 2 Apple tasks System Launch Agents: [Not Loaded] 23 Apple tasks [Loaded] 230 Apple tasks [Running] 144 Apple tasks Launch Daemons: [Not Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-06-26) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Not Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-01-15) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Not Loaded] com.gog.galaxy.ClientService.plist (GOG Sp. z o.o. - installed 2024-01-16) Executable: /Library/PrivilegedHelperTools/com.gog.galaxy.ClientService [Running] com.hegenberg.BetterTouchProcessPrioWatcher.plist (Not signed - installed 2022-03-01) Executable: /Library/Application Support/BetterTouchTool/BetterTouchProcessPrioWatcher.app/Contents/MacOS/BetterTouchProcessPrioWatcher [Running] com.logi.optionsplus.updater.plist (Logitech Inc. - installed 2024-02-06) Executable: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/Frameworks/logioptionsplus_updater.app/Contents/MacOS/logioptionsplus_updater [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-10-13) Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed ) [Running] com.qnap.qsoftwareupdater.plist (QNAP Systems, Inc. - installed 2023-10-24) Executable: /Library/PrivilegedHelperTools/com.qnap.qsoftwareupdater [Not Loaded] com.qnap.qsoftwareupdater.plist (QNAP Systems, Inc. - installed 2024-02-12) Executable: /Library/PrivilegedHelperTools/com.qnap.qsoftwareupdater [Loaded] com.teamviewer.Helper.plist (TeamViewer Germany GmbH - installed 2024-02-04) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper [Loaded] com.teamviewer.UninstallerHelper.plist (TeamViewer Germany GmbH - installed 2024-02-04) Executable: /Library/PrivilegedHelperTools/com.teamviewer.UninstallerHelper [Loaded] com.teamviewer.UninstallerWatcher.plist (TeamViewer Germany GmbH - installed 2024-02-04) Command: /Library/Application Support/TeamViewer/TeamViewerUninstaller.app/Contents/Helpers/com.teamviewer.UninstallerStarter --module Full [Loaded] org.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2023-01-26) Command: /opt/X11/libexec/privileged_startx -d /opt/X11/etc/X11/xinit/privileged_startx.d Launch Agents: [Loaded] com.gog.galaxy.commservice.plist (GOG Sp. z o.o. - installed 2023-07-26) Executable: /Users/Shared/GOG.com/Galaxy/redists/GalaxyCommunication [Running] com.logi.optionsplus.plist (Logitech Inc. - installed 2024-02-06) Command: /Library/Application Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/MacOS/logioptionsplus_agent --launchd [Not Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-10-13) Command: /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft Update Assistant.app/Contents/MacOS/Microsoft Update Assistant --launchByAgent [Loaded] org.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2024-02-12) Command: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz User Launch Agents: [Running] com.samsung.portablessdplus.mon.plist (Samsung Electronics - installed 2024-02-12) Executable: ~/Library/Application Support/Portable_SSD/SamsungPortableSSD_1.0.app/Contents/Resources/SamsungPortableSSDMon_1.0 [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2024-01-16) Command: ~/Library/Application Support/Steam/SteamApps/steamclean Public [Loaded] mega.mac.megaupdater.plist (Mega Limited - installed 2024-02-06) Executable: /Applications/MEGAsync.app/Contents/MacOS/MEGAupdater User Login Items: [Running] 1Password Browser Helper (AgileBits Inc. - installed 2024-01-30) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app [Running] 1Password Launcher (AgileBits Inc. - installed 2024-01-30) Modern Login Item /Applications/1Password.app/Contents/Library/LoginItems/1Password Launcher.app [Not Loaded] LaunchAtLoginHelper (App Store - installed 2024-01-16) Modern Login Item /Applications/AdBlock.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app [Running] BetterTouchTool (folivora.AI GmbH - installed 2024-02-09) Application /Applications/BetterTouchTool.app [Running] Boom Helper (Global Delight Technologies Pvt. Ltd - installed 2024-02-06) Modern Login Item /Applications/Boom 3D.app/Contents/Library/LoginItems/BoomHelper.app [Not Loaded] GOG Galaxy Auto Launch Helper (GOG Sp. z o.o. - installed 2024-01-16) Modern Login Item /Applications/GOG Galaxy.app/Contents/Library/LoginItems/GOG Galaxy Auto Launch Helper.app [Running] Plex Media Server (Plex Inc. - installed 2024-01-16) Application /Applications/Plex Media Server.app [Not Loaded] StartUpHelper (Spotify - installed 2024-02-02) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] Gemini Menu Launcher Site (MacPaw Inc. - installed 2023-12-01) Modern Login Item /Applications/Utilities/Gemini 2.app/Contents/Library/LoginItems/Gemini Menu Launcher Site.app [Other] L*********n Folder /Volumes/L*********n [Not Loaded] 1Password Extension Helper (AgileBits Inc. - installed 2021-10-11) Modern Login Item /Volumes/Macintosh HD/A**********s/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app [Not Loaded] ChronoSync Scheduler (Econ Technologies, Inc. - installed 2019-10-07) Modern Login Item /Volumes/Macintosh HD/A**********s/ChronoSync.app/Contents/Library/LoginItems/ChronoSync Scheduler.app [Not Loaded] ExpressVPN Launcher (ExprsVPN LLC - installed 2019-03-31) Modern Login Item /Volumes/Macintosh HD/A**********s/ExpressVPN.app/Contents/Library/LoginItems/ExpressVPN Launcher.app [Not Loaded] ExpressVPN mini (ExprsVPN LLC - installed 2019-03-31) Modern Login Item /Volumes/Macintosh HD/A**********s/ExpressVPN.app/Contents/Library/LoginItems/ExpressVPN mini.app [Loaded] WDDriveUtilityHelper (Western Digital Corporation Branded Products Group - installed 2018-07-13) Application /Volumes/Macintosh HD/A**********s/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app [Not Loaded] PhotoStreamAgent (App Store - installed 2018-07-02) Modern Login Item /Volumes/Macintosh HD/A**********s/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Other] R********r Folder /Volumes/R********r Applications: 605 apps 101 x86-only apps 44 unsigned apps App Extensions: Widgets: CurrencierWidget - /Applications/Convertos.app Plugins: Intents - /Applications/WhatsApp.localized/WhatsApp.app CurrencyIntent - /Applications/Convertos.app Safari extensions: AdBlock Icon - /Applications/AdBlock.app Open in IINA - /Applications/IINA.app Notification providers: ServiceExtension - /Applications/WhatsApp.localized/WhatsApp.app Share services: Telegram - /Applications/Telegram.app Encrypto - /Applications/Encrypto.app Finder sync extensions: Keka Finder Integration - /Applications/Keka.app MEGA Finder Sync - /Applications/MEGAsync.app Ad-blockers: AdBlock Engine - /Applications/AdBlock.app QuickLook Previews: EtreCheckQuickLook - /Applications/Utilities/EtreCheckPro.app com.etresoft.etrecheck4 *.etrecheck QuickLook Previews (legacy): Video - /Library/QuickLook/Video.qlgenerator org.videolan.avi org.perian.nuppelvideo org.videolan.wmv org.perian.ogv org.videolan.ogg-video com.massanti.mediainfomac.flash-video io.mpv.divx io.iina.flash *.flv org.xiph.ogv *.ogv com.macblurayplayer.nuppelvideo public.flc-animation *.flc org.smpte.gxf *.gxf io.iina.3gpp2 *.3g2 org.videolan.asf io.mpv.rmvb org.videolan.mpeg-video io.mpv.webm com.real.realvideo *.rv org.niltsh.mplayerx-xvid org.videolan.mxf *.mxf org.videolan.realmedia org.videolan.mkv public.audiovisual-content com.real.realmedia-vbr *.rmvb org.videolan.rec *.rec com.blurayplayersoftware.divx io.iina.mkv *.mkv io.iina.realmedia *.rm org.videolan.nsv *.nsv org.niltsh.mplayerx-flash-video io.mpv.ogv com.massanti.mediainfomac.mpeg2 com.microsoft.wtv *.wtv com.canon.raw.movie *.crm org.videolan.nuv org.perian.flash-video com.google.webm io.iina.wmv *.wmv org.videolan.tod *.tod org.niltsh.mplayerx-mxf io.mpv.flv org.videolan.flash io.iina.mpeg4-video *.mp4 com.microsoft.windows-media-wmv *.wmv org.niltsh.mplayerx-mts com.microsoft.xesc *.xesc io.iina.avi *.avi org.matroska.mkv *.mkv io.mpv.mkv com.massanti.mediainfomac.matroska org.niltsh.mplayerx-divx io.mpv.dv org.videolan.axv *.axv org.niltsh.mplayerx-dv io.mpv.avi org.smpte.mxf *.mxf io.iina.dv *.dv org.videolan.xesc *.xesc com.massanti.mediainfomac.mpeg2ts com.apple.protected-mpeg-4-video io.iina.asf *.asf com.divx.divx *.divx com.massanti.mediainfomac.nuppelvideo io.iina.ogg-video *.ogm org.videolan.wtv *.wtv org.videolan.3gp indy.jt.niceplayer.mkv org.videolan.dv com.blurayplayersoftware.nuppelvideo io.iina.quicktime *.mov io.iina.webm *.webm io.mpv.wma indy.jt.niceplayer.divx org.niltsh.mplayerx-ogg-video io.iina.wtv *.wtv com.microsoft.windows-media-wm *.wm org.perian.divx com.microsoft.advanced-systems-format *.asf org.videolan.divx *.divx io.iina.mpeg-video *.mpg org.webmproject.webm *.webm com.massanti.mediainfomac.ogv org.niltsh.mplayerx-matroska-video org.niltsh.mplayerx-rmvb com.blurayplayersoftware.ogv com.microsoft.windows-media-wmp *.wmp io.mpv.xvid org.mythtv.nuppelvideo *.nuv org.perian.matroska com.adobe.flash.video *.flv org.videolan.gxf *.gxf org.videolan.vro *.vro com.macblurayplayer.matroska com.real.realmedia *.rm org.videolan.quicktime com.macblurayplayer.divx com.blurayplayersoftware.matroska org.videolan.webm *.webm io.mpv.wmv io.iina.divx *.divx io.iina.3gpp *.3gp com.macblurayplayer.ogv QuickLookPlugin - /Applications/Transmission.app com.bittorrent.torrent org.bittorrent.torrent *.torrent OESaveStateQLPlugin - /Applications/Games/OpenEmu.app org.openemu.savestate *.oesavestate Internet Plug-ins: AdobePDFViewer: 21.001.20138 (Adobe Systems, Inc. - installed 2024-01-15) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2024-01-15) Audio Plug-ins: BoomAudio: 1.0.7 (Global Delight Technologies Pvt. Ltd - installed 2023-05-15) TVRemoteAudio: 1.0.1 (TeamViewer Germany GmbH - installed 2024-02-04) Backup: Time Machine information is limited without Full Disk Access Destinations: T**********e [Local] (Last used) 23 local snapshots Oldest local snapshot: 2024-02-11 17:21:26 Last local snapshot: 2024-02-12 16:22:54 Performance: System Load: 1.42 (1 min ago) 1.53 (5 min ago) 0.91 (15 min ago) Nominal I/O usage: 0.76 MB/s File system: 22.53 seconds Write speed: 837 MB/s Read speed: 1417 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 8 % Idle: 89 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 13.74 % (Etresoft, Inc.) WindowServer 6.36 % (Apple) kernel_task 2.17 % (Apple) Activity Monitor 1.36 % (Apple) remindd 1.32 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 884 MB (Etresoft, Inc.) 1Password 112 MB (AgileBits Inc.) Finder 98 MB (Apple) WindowServer 97 MB (Apple) logioptionsplus_agent 91 MB (Logitech Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 223 KB / 68 KB (Apple) rapportd 31 KB / 67 KB (Apple) apsd 7 KB / 85 KB (Apple) itunescloudd 34 KB / 3 KB (Apple) cloudd 22 KB / 11 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 4 (Apple) coreaudiod 2 (Apple) coreduetd 1 (Apple) Activity Monitor 1 (Apple) photoanalysisd 1 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 965 MB Used RAM: 3.55 GB Cached files: 3.51 GB Available RAM: 4.45 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-12-17 ExpressVPN (11.47.0 (79035)) 2024-01-12 AdBlock (2.1.2) 2024-01-15 vdhcoapp-2.0.10-mac-x86_64-installer (2.0.10) 2024-01-15 Command Line Tools for Xcode (15.1) 2024-01-15 macOS 13.6.3 (13.6.3) 2024-01-17 Mobile Device (1.0.0.0) 2024-01-26 Spark Desktop (3.13.1) 2024-01-26 Adobe Acrobat Reader (23.008.20470) (23.008.20470) 2024-01-27 TechTool Pro 18.1.3 (1.0) 2024-01-30 ‎WhatsApp (24.2.75) 2024-02-01 Canary Mail (4.40) 2024-02-02 macOS 13.6.4 (13.6.4) 2024-02-04 TeamViewer (15.50.5) 2024-02-06 XProtectPlistConfigData (2184) 2024-02-06 XProtectPayloads (125) 2024-02-10 Safari (17.3.1) 2024-02-12 Qfinder Pro (1.0) 2024-02-12 Samsung Portable SSD Software 1.0 (1.7.5.4) 2024-02-12 Samsung Portable SSD Software 1.0 Setup (1.7.5.4) Diagnostics Information (past 60 days): 2024-02-10 14:53:09 accountsd Crash Executable: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd 2024-02-10 13:47:06 ffmpeg Crash Executable: /Applications/Elmedia Video Player.app 2024-02-09 04:46:04 Java Updater Crash 2024-02-08 02:31:22 com.apple.podcasts.SpotlightIndexExtension Crash Executable: /System/Applications/Podcasts.app Details: libsystem_c.dylib: abort() called 2024-02-08 02:22:38 1Password.app Hang First occurrence: 2024-02-08 02:55:53 Executable: /Applications/1Password.app 2024-02-07 04:49:57 Boom 3D Crash (4 times) Executable: /Applications/Boom 3D.app 2024-02-07 04:02:05 mds_stores Crash (2 times) Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores Details: libsystem_c.dylib: abort() called End of report