EtreCheck version: 5.3.3 (5036) Report generated: 2019-09-05 08:07:47 Download EtreCheck from https://etrecheck.com Runtime: 2:21 Performance: Excellent Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Constant reloading of Safari, Chrome, and Opera on Blackboard Learn Major Issues: None Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. System modifications - There are a large number of system modifications running in the background. Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”. Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro13,2 1 2.9 GHz Intel Core i5 (i5-6267U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133  ok BANK 1/DIMM0 - 4 GB LPDDR3 2133  ok Battery: Health = Normal - Cycle count = 511 Video Information: Intel Iris Graphics 550 - VRAM: 1536 MB Color LCD 2880 x 1800 Drives: disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 124.66 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) Mounted Volumes: disk1s1 - Macintosh HD 250.69 GB (Shared - 124.66 GB used - 124.26 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 250.69 GB (Shared - 1.07 GB used - 124.26 GB free) APFS Mount point: /private/var/vm Network: Interface lpss-serial1: LPSS Serial Adapter (1) Interface lpss-serial2: LPSS Serial Adapter (2) Interface en7: iPhone Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.6 (18G95) Time since boot: Less than an hour Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus apps: MalwareBytes Unsigned Files: Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist Executable: /opt/X11/lib/X11/xinit/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.malwarebytes.mbam.settings.daemon.plist Executable: /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Contents/MacOS/SettingsDaemon Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.panopto.uploaddaemon.plist Executable: /var/panopto/upload-daemon-wrapper '-l info' Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist Executable: /opt/X11/lib/X11/xinit/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK 32-bit Applications: 15 32-bit apps Kernel Extensions: /Library/Extensions Soundflower.kext (2.0b2 - SDK 10.10) /System/Library/Extensions kudstplink.kext (1.59) System Launch Agents: [Not Loaded] 14 Apple tasks [Loaded] 166 Apple tasks [Running] 120 Apple tasks System Launch Daemons: [Not Loaded] 31 Apple tasks [Loaded] 182 Apple tasks [Running] 121 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-07-23) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-08) [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-07-22) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-05-16) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-05-16) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-10) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-10) [Other] com.malwarebytes.mbam.frontend.agent.plist (? 1b555a92 - installed 2019-08-12) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2019-08-30) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-09-03) [Not Loaded] com.oracle.java.Java-Updater.plist (? cc6f8616 - installed 2019-08-30) [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2017-09-15) [Loaded] org.macosforge.xquartz.startx.plist (? d225a7da - installed 2015-10-16) Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-08) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-08) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-07-22) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-05-16) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-07-29) [Loaded] com.bombich.ccc.plist (? 41245744 - installed 2014-01-09) [Running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2018-03-30) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-05-10) [Other] com.malwarebytes.mbam.rtprotection.daemon.plist (? 98ce9418 - installed 2019-08-31) [Loaded] com.malwarebytes.mbam.settings.daemon.plist (? a40d558f - installed 2019-08-12) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2019-08-30) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2019-08-30) [Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-09-03) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2011-03-10) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-02-11) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-07-04) [Running] com.panopto.uploaddaemon.plist (? 764bc478 - installed 2018-09-23) [Loaded] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2017-11-05) [Other] com.paragon-software.ntfs.loader.plist (Apple - installed 2019-08-23) [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2017-09-15) [Loaded] org.macosforge.xquartz.privileged_startx.plist (? 65395f14 - installed 2015-10-16) User Launch Agents: [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2019-09-05) User Login Items: Backup and Sync.app (Google, Inc. - installed 2019-07-15) (Application - /Applications/Backup and Sync.app) Dropbox.app (Dropbox, Inc. - installed 2019-08-14) (Application - /Applications/Dropbox.app) OneDrive.app (Microsoft Corporation - installed 2019-08-30) (Application - /Applications/OneDrive.app) FSMenuAppLoginItemHelper (Paragon Software GmbH - installed 2017-11-05) (Modern Login Item - /Applications/Paragon NTFS for Mac 15.app/Contents/Library/LoginItems/FSMenuAppLoginItemHelper.app) Internet Plug-ins: JavaAppletPlugin: Java 8 Update 221 build 11 (? - installed 2019-08-30) o1dbrowserplugin: 5.41.3.0 (? - installed 2016-01-02) Google Earth Web Plug-in: 7.1 (? - installed 2016-08-19) AmazonMP3DownloaderPlugin101750: (?) AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-07-22) FlashPlayer-10.6: 32.0.0.238 (Adobe Systems, Inc. - installed 2019-08-14) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-08-28) Silverlight: 5.1.50901.0 (? - installed 2018-01-25) Flash Player: 32.0.0.238 (Adobe Systems, Inc. - installed 2019-08-14) googletalkbrowserplugin: 5.41.3.0 (? - installed 2016-01-02) SharePointBrowserPlugin: 14.5.8 (? - installed 2016-01-02) AdobePDFViewer: 19.012.20040 (Adobe Systems, Inc. - installed 2019-08-28) CouponPrinter-FireFox_v2: 5.0.3 (? - installed 2016-01-02) GarminGpsControl: 4.0.2.6 Beta (? - installed 2016-01-02) MeetingJoinPlugin: 1.0 (? - installed 2019-02-15) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-21) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2019-08-08) AirPlay: 2.0 (Apple - installed 2019-08-08) AppleAVBAudio: 760.6 (Apple - installed 2019-08-08) BridgeAudioSP: 5.52 (Apple - installed 2019-08-31) iSightAudio: 7.7.3 (Apple - installed 2019-08-08) Safari Extensions: Rakuten Ebates Cash Back - App Store (installed 2019-08-22) 3rd Party Preference Panes: Flash Player (installed 2019-07-29) FUSE for OS X (OSXFUSE) (installed 2013-07-18) Java (installed 2019-07-04) NTFS (installed 2017-09-15) Time Machine: Time Machine information not available without Full Drive Access. 26 local snapshots Oldest local snapshot: 2019-09-04 07:08:56 Last local snapshot: 2019-09-05 07:04:33 Performance: System Load: 3.85 (1 min ago) 11.08 (5 min ago) 6.33 (15 min ago) Nominal I/O speed: 15.33 MB/s File system: 33.31 seconds Write speed: 1319 MB/s Read speed: 2216 MB/s CPU Usage Snapshot: Type Overall System 14 % User 13 % Idle 73 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 59.15 % (?) photoanalysisd 19.89 % (Apple) EtreCheck 6.78 % (App Store) photolibraryd 4.73 % (Apple) com.apple.SpeechRecognitionCore.speechrecognitiond 4.18 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.SpeechRecognitionCore.speechrecognitiond 765 MB (Apple) EtreCheck 712 MB (App Store) Dropbox 165 MB (Dropbox, Inc.) Adobe Desktop Service 158 MB (Adobe Systems, Inc.) Backup and Sync 118 MB (Google, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 103 KB / 177 KB (?) Dropbox 100 KB / 161 KB (Dropbox, Inc.) OneDrive 28 KB / 8 KB (Microsoft Corporation) com.apple.geod 3 KB / 1 KB (Apple) SystemUIServer 0 B / 64 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 21 MB Used RAM: 5.86 GB Cached files: 2.12 GB Available RAM: 2.14 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-08-08 Microsoft AutoUpdate 2019-08-08 ARMDC Agent Installer 2019-08-14 Adobe Flash Player 2019-08-16 MRTConfigData (1.48) 2019-08-18 Adobe Acrobat DC (19.012.20036) 2019-08-20 Grammarly for Safari (9.4) 2019-08-22 Rakuten Ebates Cash Back (5.3.2) 2019-08-26 IM for Facebook (1.3.2) 2019-08-26 Gatekeeper Configuration Data (181) 2019-08-27 Dr. Antivirus (3.1.2) 2019-08-28 Adobe Acrobat DC (19.012.20040) 2019-08-30 Skype for Business 2019-08-30 Java 8 Update 221 2019-08-31 Malwarebytes for Mac 2019-09-03 AVG Cleaner (4766) 2019-09-03 Safari (1.0.0.0.1.1566855976) 2019-09-03 Microsoft Edge Beta Update 77.0.235.18 2019-09-05 Microsoft OneNote 2019-09-05 Microsoft Excel 2019-09-05 Microsoft PowerPoint 2019-09-05 Microsoft Outlook 2019-09-05 Microsoft Word Clean up: /Library/LaunchAgents/com.malwarebytes.mbam.frontend.agent.plist /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Contents/MacOS/FrontendAgent Executable not found /Library/LaunchDaemons/com.malwarebytes.mbam.rtprotection.daemon.plist /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app/Contents/MacOS/RTProtectionDaemon Executable not found Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report