EtreCheck version: 6.1.9 (6B057) Report generated: 2020-01-31 20:05:39 Download EtreCheck from https://etrecheck.com Runtime: 2:41 Performance: Excellent Problem: No problem - just checking Major Issues: Anything that appears on this list needs immediate attention. More than one antivirus app - This machine has multiple antivirus apps installed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 “Catalina”. Hardware Information: iMac (Retina 5K, 27-inch, Late 2015) iMac Model: iMac17,1 1 3,2 GHz Quad-Core Intel Core i5 (i5-6500) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867  BANK 0/DIMM1 - Empty BANK 1/DIMM0 - 4 GB DDR3 1867  BANK 1/DIMM1 - Empty Video Information: AMD Radeon R9 M390 - VRAM: 2 GB iMac (built-in) 5120 x 2880 Drives: disk0 - APPLE SSD AP0032H 24.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 5.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Fusion Drive] 23.69 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 5 volumes) disk2s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 247.64 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 80 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 528 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.01 GB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.02 TB (Shared by 5 volumes) disk2s1 - M*****************a (APFS) [APFS Virtual drive] (Shared - 247.64 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 80 MB used) disk2s3 - Recovery (APFS) [Recovery] (Shared - 528 MB used) disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) disk2s5 - Macintosh HD (APFS) (Shared - 11.01 GB used) Mounted Volumes: disk2s1 - M*****************a [APFS Virtual drive] 1.02 TB (Shared - 247.64 GB used, 764.93 GB available, 757.76 GB free) APFS Mount point: /System/Volumes/Data disk2s4 - VM [APFS VM] 1.02 TB (Shared - 2.15 GB used, 757.76 GB free) APFS Mount point: /private/var/vm disk2s5 - Macintosh HD 1.02 TB (Shared - 11.01 GB used, 764.93 GB available, 757.76 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Ethernet Interface en6: iPad Interface en5: iPhone Interface en1: Wi-Fi Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 3.32 GB available System Software: macOS Catalina 10.15.2 (19C57) Time since boot: Less than an hour Notifications: EtreCheckPro.app 3 notifications Security: System Status Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple, TotalAV, and Malwarebytes Unsigned Files: Launchd: ~/Library/LaunchAgents/com.myheritage.familytreebuilder.checkupdates.plist Executable: com.myheritage.familytreebuilder.checkupdates Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.BlueStacks.AppPlayer.Service.plist Executable: /Applications/BlueStacks.app/Contents/MacOS/bstservice Android Details: Exact match found in the whitelist - probably OK Safari Extension: ApplicationCreative 32-bit Applications: 4 32-bit apps Kernel Extensions: /Library/Extensions [Loaded] SSIODriver.kext (1.0 - SDK 10.6) System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 159 Apple tasks [Running] 136 Apple tasks System Launch Daemons: [Not Loaded] 33 Apple tasks [Loaded] 180 Apple tasks [Running] 123 Apple tasks Launch Agents: [Running] com.epson.pma.launcher.plist (Seiko Epson Corporation - installed 2017-10-19) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-12-03) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-12-03) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-11-18) Launch Daemons: [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2019-10-14) [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-01-13) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-12-03) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-01-28) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-11-18) User Launch Agents: [Other] com.5454326593140313213.7812340346.plist (? 0 - installed 2019-09-23) [Loaded] com.BlueStacks.AppPlayer.Service.plist (? 0 - installed 2019-10-14) [Loaded] com.BlueStacks.AppPlayer.UninstallWatcher.plist (BlueStack Systems, Inc. - installed 2019-12-05) [Loaded] com.BlueStacks.AppPlayer.Updater.plist (BlueStack Systems, Inc. - installed 2019-10-14) [Loaded] com.myheritage.familytreebuilder.checkupdates.plist (? 0 - installed 2018-11-20) [Running] com.spotify.webhelper.plist (Spotify - installed 2020-01-04) User Login Items: [Not Loaded] PhotoStreamAgent (App Store - installed 2017-01-29) Modern Login Item /Applications/Aperture.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] Garmin Express Service (Garmin International - installed 2019-04-03) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Loaded] LaunchHelper (App Store - installed 2019-09-06) Modern Login Item /Applications/Memory Diag.app/Contents/Library/LoginItems/LaunchHelper.app [Not Loaded] SpeedTestHelper (App Store - installed 2020-01-22) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Not Loaded] StartUpHelper (Spotify - installed 2018-06-01) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Internet Plug-ins: GarminGpsControl: 4.2.0.0 (? - installed 2014-04-01) FlashPlayer-10.6: 32.0.0.321 (Adobe Systems, Inc. - installed 2020-01-27) Flash Player: 32.0.0.321 (Adobe Systems, Inc. - installed 2020-01-27) PepperFlashPlayer: 32.0.0.321 (Adobe Systems, Inc. - installed 2020-01-28) Safari Extensions: AnySearch.safariextz - Matt Swain - http://matt-swain.com/extensions (installed 2018-10-01) ApplicationCreative - Unknown (installed 2020-01-18) Time Machine: Skip System Files: No Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 1.02 TB - Disk used: 265.93 GB Destinations: W*********s [Local] (Last used) Total size: 5.00 TB Total number of backups: 145 Oldest backup: 2017-01-25 01:34:08 Last backup: 2020-01-29 19:34:09 5 local snapshots Oldest local snapshot: 2020-01-29 18:27:56 Last local snapshot: 2020-01-31 19:17:41 Performance: System Load: 1.66 (1 min ago) 1.56 (5 min ago) 1.42 (15 min ago) Nominal I/O speed: 4.98 MB/s File system: 20.39 seconds Write speed: 235 MB/s Read speed: 308 MB/s CPU Usage Snapshot: Type Overall System 4 % User 6 % Idle 91 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) WindowServer 8.18 % (Apple) EtreCheckPro 6.10 % (Etresoft, Inc.) com.apple.WebKit.WebContent (14) 4.16 % (Apple) kernel_task 3.84 % (Apple) Safari 2.70 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) com.apple.WebKit.WebContent (14) 1.14 GB (Apple) EtreCheckPro 539 MB (Etresoft, Inc.) App Store 317 MB (Apple) com.apple.MediaLibraryService (2) 198 MB (Apple) Mail 195 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking 13 MB / 45 KB (Apple) mDNSResponder 509 KB / 114 KB (Apple) Mail 504 KB / 48 KB (Apple) ath 117 KB / 161 KB (Apple) apsd 62 KB / 59 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 3 (Apple) Safari 1 (Apple) com.apple.WebKit.WebContent (14) 1 (Apple) AppleUserHIDDrivers (5) 0 (Apple) hidd 0 (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 327 MB Used RAM: 6.09 GB Cached files: 1.59 GB Available RAM: 1.91 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-01-22 XProtectPlistConfigData (2112) 2020-01-22 Speedtest (1.10) 2020-01-24 MRTConfigData (1.53) 2020-01-27 Adobe Flash Player (32.0.0.321) 2020-01-28 Mimeo Photos (4.0.3) 2020-01-28 Adobe Pepper Flash Player (32.0.0.321) 2020-01-28 Malwarebytes for Mac (1.0) Clean up: ~/Library/LaunchAgents/com.5454326593140313213.7812340346.plist ~/Library/Application Support/com.11240457670299465533/11413664323261606518 Executable not found Diagnostics Information (past 7-30 days): 2020-01-28 22:22:33 ApplicationCreative.app Crash Executable: /Users/***/*/ApplicationCreative.app Details: Crashing on exception: Extension context of class NSExtensionContext h as not supplied an auxiliary connection host protocol. 2020-01-28 21:31:30 Combo Cleaner.app High CPU Use Executable: /Applications/Combo Cleaner.app End of report