Computer di Gio 2023-05-25 19.36.05.etrecheck EtreCheckPro version: 6.8.1 (68024) Report generated: 2023-05-25 19:35:59 Download EtreCheckPro from https://etrecheck.com Runtime: 134:14 Performance: Poor Problem: Other problem Major Issues: . Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Gatekeeper disabled - Gatekeeper security protection is disabled. This computer is at risk of malware infection Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improv ement. SSD too slow - SSD is showing poor performance. Apps crashing - There have been numerous app crashes. Apps hanging - There have been numerous app hangs. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: iMac (21.5-inch, Late 2012) Status: Obsolete iMac Model: iMac13,1 2,7 GHz Quad-Core Intel Core i5 (i5-3330S) CPU: 4-core 16 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/DIMM0 - 8 GB DDR3 1600 BANK 1/DIMM0 - 8 GB DDR3 1600 Video Information: NVIDIA GeForce GT 640M - VRAM: 512 MB iMac 1920 x 1080 Drives: disk0 - CT1000MX500SSD1 1.00 TB (Solid State - TRIM: No) Internal SATA 6 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 799.00 GB disk1 [APFS Virtual drive] 799.00 GB (Shared by 5 volumes) disk1s1 - I************i (APFS) [APFS Virtual drive] (627.35 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (27 MB used) disk1s3 - Recovery (APFS) [Recovery] (524 MB used) disk1s4 - VM (APFS) [APFS VM] (2.15 GB used) disk1s5 - I*****d (APFS) (10.81 GB used) disk0s3 - B******P (MS-DOS FAT12) 200.99 GB (24.10 GB used) Page 1 Computer di Gio 2023-05-25 19.36.05.etrecheck disk2 - JMicron SABRENT 1.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 [APFS Container] 999.99 GB disk3 [APFS Virtual drive] 999.99 GB (Shared by 5 volumes) disk3s1 - H***********i (APFS) (26.80 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] (23 MB used) disk3s3 - Recovery (APFS) [Recovery] (526 MB used) disk3s4 - VM (APFS) [APFS VM] (8.59 GB used) disk3s5 - H****t (APFS) (11.08 GB used) disk4 - iTE Tech USB Mass Storage Device 2.02 GB External USB 480 Mbit/s USB disk4s1 - A******Y (MS-DOS FAT32) 2.02 GB (624 MB used) disk5 - TOSHIBA External USB 3.0 4.00 TB External USB 5 Gbit/s USB disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk5s2 - S**********o (Mac OS Extended (Case-sensitive, Journaled)) 2.00 TB (1.72 TB used) disk5s3 - S***********1 (Journaled HFS+) 2.00 TB (1.86 TB used) Mounted Volumes: disk0s3 - B******P Filesystem: MS-DOS FAT12 Mount point: /Volumes/B******P Used: 24.10 GB Size: 200.99 GB Free: 176.90 GB Available: 176.92 GB disk1s1 - I************i [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 627.35 GB Shared values Size: 799.00 GB Free: 157.94 GB Available: 161.37 GB disk1s3 - Recovery [Recovery] Filesystem: APFS Mount point: /Volumes/Recovery Used: 524 MB Shared values Size: 799.00 GB Free: 157.94 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /private/var/vm Used: 2.15 GB Shared values Size: 799.00 GB Free: 157.94 GB disk1s5 - I*****d Filesystem: APFS Mount point: / Read-only: Yes Used: 10.81 GB Shared values Page 2 Computer di Gio 2023-05-25 19.36.05.etrecheck Size: 799.00 GB Free: 157.94 GB Available: 161.37 GB disk3s1 - H***********i Filesystem: APFS Mount point: /Volumes/H***********i Used: 26.80 GB Shared values Size: 999.99 GB Free: 952.77 GB Available: 952.79 GB disk3s5 - H****t Filesystem: APFS Mount point: /Volumes/H****t Used: 11.08 GB Shared values Size: 999.99 GB Free: 952.77 GB Available: 952.79 GB disk4s1 - A******Y Filesystem: MS-DOS FAT32 Mount point: /Volumes/A******Y Used: 624 MB Size: 2.02 GB Free: 1.39 GB Available: 1.41 GB disk5s2 - S**********o Filesystem: Mac OS Extended (Case-sensitive, Journaled) Mount point: /Volumes/S**********o Used: 1.72 TB Size: 2.00 TB Free: 285.20 GB Available: 285.22 GB disk5s3 - S***********1 Filesystem: Journaled HFS+ Mount point: /Volumes/S***********1 Used: 1.86 TB Size: 2.00 TB Free: 141.56 GB Available: 141.58 GB disk6s1 - P**************s Filesystem: Mac OS Extended Disk Image Mount point: /private/var/folders/fb/5tm32cfj0170prxzzxmpntxw0000gp/T/ParallelsAccess-7.0.5-40851-mac. dmg.mnt Owners enabled: No Read-only: Yes Used: 213 MB Size: 243 MB Free: 30 MB Network: Interface en0: Ethernet Interface fw0: Thunderbolt FireWire Interface en1: Wi-Fi Page 3 Computer di Gio 2023-05-25 19.36.05.etrecheck 802.11 a/b/g/n Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled Remote Management: Enabled System Software: macOS Catalina 10.15.3 (19D76) Time since boot: About 5 hours Notifications: Thunderbird.app 44 notifications Dike.app 6 notifications Gemini 2.app one notification (one scheduled) App Cleaner 7.app 2 notifications (one scheduled) CleanMyMac X Menu.app 13 notifications EtreCheckPro.app one notification Google Chrome.app one notification Security: Gatekeeper: Anywhere System Integrity Protection: Enabled Automatic Updates: Disabled Security Updates: Disabled Antivirus software: CleanMyMac Printer sharing: Enabled Remote Management: Enabled Unsigned Files: Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.klieme.TMSHelper.plist Executable: /Library/PrivilegedHelperTools/com.klieme.TMSHelper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Content s/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.paragon-software.facebook.agent.plist Executable: /Library/Application Support/Paragon Software/Paragon Software Facebook Agent.app/Contents/ MacOS/Paragon Software Facebook Agent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Page 4 Computer di Gio 2023-05-25 19.36.05.etrecheck Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac2.Agent.plist Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac2.Agent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.apache.tomcat_we.plist Command: /Applications/WEJ2EEAS/bin/catalina.sh run Launchd: /Library/LaunchDaemons/com.edb.launchd.postgresql-9.1.plist Command: /Library/PostgreSQL/9.1/bin/postmaster -D/Library/PostgreSQL/9.1/data Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater. plist Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Content s/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.twocanoes.mds.micromdm.plist Executable: /usr/local/mds-micromdm/bin/start_micromdm Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.pli st Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.wondershare.mobilegodaemon.plist Executable: ~/Library/Application Support/wondershare_mobilego/MobileGoDaemon.app Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/org.apache.tomcat.plist Command: /Applications/WEJ2EEAS/bin/catalina.sh run Details: Exact match found in the legitimate list - probably OK Running app: /Applications/Service1.app/Contents/MacOS/Service1 Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/disabled/JavaAppletPlugin.plugin/JavaPlugin2_NPAPI.plugin Plugin: /Library/Internet Plug-Ins/NP2020Player.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/PDF Browser Plugin.plugin Plugin: /Library/Internet Plug-Ins/PDF Browser Plugin.plugin/Contents/PlugIns/PDEPrint.plugin Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/GarminGpsControl.plugin Plugin: /Library/Internet Plug-Ins/Mozillaplug.plugin Plugin: ~/Library/Internet Plug-Ins/BlueStacks Install Detector.plugin Preference panel: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPane l.prefPane Preference panel: /Library/PreferencePanes/Xerox WorkCentre 3615.prefPane Kernel Extensions: /Library/Application Support/CleverFiles/BackService.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (Justin Johnson, 1.0 - SDK 10.14) [Not Loaded] SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (Justin Johnson, 1.0 - SDK 11) /Library/Application Support/Roxio [Not Loaded] TDIXController.kext - com.roxio.TDIXController (2.0) /Library/Extensions [Not Loaded] EPSONUSBPrintClass.kext - com.epson.print.kext.USBPrintClass (1.7.5) [Not Loaded] hp_qc_io_enabler.kext - com.hp.hpio.hp_psa530_630_io_enabler (1.0.1) Page 5 Computer di Gio 2023-05-25 19.36.05.etrecheck [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0) [Not Loaded] hp_designjet_series.kext - com.hp.print.hpio.Designjet.kext (2.3) [Not Loaded] hp_Deskjet_io_enabler.kext - com.hp.print.hpio.Deskjet.kext (3.0) [Not Loaded] hp_Inkjet_io_enabler.kext - com.hp.print.hpio.Inkjet.kext (3.0) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (2.1.2) [Not Loaded] hp_Inkjet3_io_enabler.kext - com.hp.print.hpio.Inkjet3.kext (2.0) [Not Loaded] hp_Inkjet4_io_enabler.kext - com.hp.print.hpio.Inkjet4.kext (2.2) [Not Loaded] hp_Inkjet5_io_enabler.kext - com.hp.print.hpio.Inkjet5.kext (2.1) [Not Loaded] hp_Laserjet_io_enabler.kext - com.hp.print.hpio.Laserjet.kext (1.0) [Not Loaded] hp_Officejet_io_enabler.kext - com.hp.print.hpio.Officejet.kext (3.0) [Not Loaded] hp_Photosmart_io_enabler.kext - com.hp.print.hpio.Photosmart.kext (4.0) [Not Loaded] hp_PhotosmartPro_io_enabler.kext - com.hp.print.hpio.PhotosmartPro.kext (3.0) [Not Loaded] hp_Inkjet8_io_enabler.kext - com.hp.print.hpio.inkjet8.kext (2.1) [Not Loaded] HuaweiDataCardDriver.kext - com.huawei.driver.HuaweiDataCardDriver (4.25.42.00) [Not Loaded] Terminus.kext - com.hzsystems.terminus.driver (4) [Not Loaded] Lexmark X422.kext - com.lexmark.iokit.x422scanner (1.0) [Loaded] ufsd_NTFS.kext - com.paragon-software.filesystems.ntfs (Paragon Software GmbH, 15.5.106 - SDK 10.10) [Not Loaded] RoxioBluRaySupport.kext - com.roxio.BluRaySupport (1.1.6) [Not Loaded] ZOOM R16USBAudio.kext - com.zoom.R16USBAudioDriver (ZOOM CORPORATION, 1.5.0 - SDK 10.10) [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (2.0.9) Startup Items: HW_CreateNetwork Path: /Library/StartupItems/HW_CreateNetwork NortonMissedTasks Path: /Library/StartupItems/NortonMissedTasks MySQLCOM Path: /Library/StartupItems/MySQLCOM HWPortDetect_driver Path: /Library/StartupItems/HWPortDetect_driver NortonAutoProtect Path: /Library/StartupItems/NortonAutoProtect System Launch Daemons: [Not Loaded] 34 Apple tasks [Loaded] 177 Apple tasks [Running] 125 Apple tasks System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 163 Apple tasks [Running] 132 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2023-05-12) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2023-05-12) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2023-05-12) Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2 [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2023-05-12) Executable: /Library/PrivilegedHelperTools/com.bombich.ccchelper [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2023-05-12) Executable: /Library/Application Support/CleverFiles/BackService.app/Contents/MacOS/cfbackd [Other] com.edb.launchd.postgresql-9.1.plist (Not signed - installed 2023-05-12) Command: /Library/PostgreSQL/9.1/bin/postmaster -D/Library/PostgreSQL/9.1/data [Running] com.edovia.screens.connect.plist (Edovia Inc. - installed 2023-05-12) Executable: /Library/PrivilegedHelperTools/com.edovia.screens.connect Page 6 Computer di Gio 2023-05-25 19.36.05.etrecheck [Loaded] com.klieme.TMSHelper.plist (Not signed - installed 2023-05-12) Executable: /Library/PrivilegedHelperTools/com.klieme.TMSHelper [Loaded] com.macpaw.CleanMyMac2.Agent.plist (Not signed - installed 2023-05-12) Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac2.Agent [Running] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2023-05-13) Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent [Not Loaded] com.maintain.CocktailScheduler.plist (Apple - installed 2023-05-12) Command: osascript -e try -e 'set schedulerOwner to do shell script "defaults read /Library/'Application Supp ort'/Cocktail/Scheduler.plist SchedulerOwner"' -e 'do shell script "users"' -e 'if the result contains schedulerOwner then' -e 'do shell script "/bin/sh /Library/'Application Support'/Cocktail/Scheduler.sh"' -e 'end if' -e 'end try' [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2023-05- 23) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdaterDaemon.xpc/Contents/MacOS/Standalo neUpdaterDaemon [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2023-05-23) Executable: /Applications/OneDrive.app/Contents/OneDriveUpdaterDaemon.xpc/Contents/MacOS/OneDriveU pdaterDaemon [Loaded] com.microsoft.office.licensing.helper.plist (Not signed - installed 2023-05-12) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2023-05-12) Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-11-14) Executable: /Applications/Microsoft Teams.app/Contents/TeamsUpdaterDaemon.xpc/Contents/MacOS/Teams UpdaterDaemon [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2022-04-26) Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool [Running] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2023-05-12) Executable: /Library/PrivilegedHelperTools/com.paragon-software.installer [Loaded] com.paragon-software.ntfs.loader.plist (Paragon Software GmbH - installed 2023-05-12) Command: /sbin/kextload /Library/Extensions/ufsd_NTFS.kext [Running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2023-05-12) Executable: /Library/Application Support/Paragon Software/com.paragon-software.ntfsd [Not Loaded] com.parallels.mobile.audioloader.launchd.plist (Parallels International GmbH - installed 2022-03-1 8) Executable: /Applications/Parallels Access.app/Contents/XPCServices/audioloader.xpc/Contents/MacOS/audi oloader [Running] com.parallels.mobile.dispatcher.launchdaemon.plist (Parallels International GmbH - installed 2023-05 -12) Command: /Applications/Parallels Access.app/Contents/MacOS/Parallels Access Dispatcher Service.app/Cont ents/MacOS/prl_pm_service --logfile /var/log/prl_disp_service_server.log --pidfile /var/run/prl_pm_service.pid [Loaded] com.parallels.toolbox.CleanDriveHelper.plist (Parallels International GmbH - installed 2023-05-12) Executable: /Library/PrivilegedHelperTools/com.parallels.toolbox.CleanDriveHelper [Loaded] com.parallels.toolbox.UninstallAppsHelper.plist (Parallels International GmbH - installed 2023-05-12) Executable: /Library/PrivilegedHelperTools/com.parallels.toolbox.UninstallAppsHelper Page 7 Computer di Gio 2023-05-25 19.36.05.etrecheck [Loaded] com.philandro.anydesk.Helper.plist (philandro Software GmbH - installed 2023-05-12) Executable: /Library/PrivilegedHelperTools/com.philandro.anydesk.Helper [Running] com.tclementdev.timemachineeditor.scheduler.plist (Thomas CLEMENT - installed 2023-05-12) Executable: /Library/TimeMachineEditor/com.tclementdev.timemachineeditor.scheduler [Loaded] com.teamviewer.Helper.plist (TeamViewer Germany GmbH - installed 2023-05-12) Executable: /Library/PrivilegedHelperTools/com.teamviewer.Helper [Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer Germany GmbH - installed 2023-05-12) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full [Not Loaded] com.twocanoes.mds.micromdm.plist (Not signed - installed 2023-05-12) Executable: /usr/local/mds-micromdm/bin/start_micromdm [Loaded] com.xerox.AnalyticsAgent.plist (Xerox Corporation - installed 2023-05-12) Executable: /Library/PrivilegedHelperTools/com.xerox.AnalyticsAgent [Other] org.apache.tomcat.plist (Not signed - installed 2023-05-12) Command: /Applications/WEJ2EEAS/bin/catalina.sh run [Running] org.apache.tomcat_we.plist (Not signed - installed 2023-05-12) Command: /Applications/WEJ2EEAS/bin/catalina.sh run [Not Loaded] org.opensc.pcscd.autostart (Not signed - installed 2023-05-12) Command: /usr/sbin/pcscd -f [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2023-05-12) Executable: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420 d.plist (Adobe Inc. - installed 2023-05-12) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/Ma cOS/Acrobat Update Helper [Loaded] com.bit4id.bit4ctktoken.app.lanucher.plist (Apple - installed 2023-05-12) Command: /usr/bin/pluginkit -a /Applications/bit4id/.bit4ctktoken.app/Contents/PlugIns/bit4ctktoken.appex [Loaded] com.bit4id.bit4ctktoken.app.plist (Bit4id srl - installed 2023-05-12) Executable: /Applications/bit4id/.bit4ctktoken.app/Contents/MacOS/bit4ctkapp2 [Running] com.bit4id.hid-switcher.plist (Bit4id srl - installed 2023-05-12) Command: /Library/bit4id/hid/convert -f [Not Loaded] com.maintain.LogOut.plist (Apple - installed 2023-05-12) Command: osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to log out' -e 'end try' -e 'end ignoring' [Not Loaded] com.maintain.Restart.plist (Apple - installed 2023-05-12) Command: osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to restart' -e 'end try' -e 'end ignoring' [Not Loaded] com.maintain.ShutDown.plist (Apple - installed 2023-05-12) Command: osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to shut down' -e 'end try' -e 'end ignoring' [Not Loaded] com.maintain.Sleep.plist (Apple - installed 2023-05-12) Command: osascript -e 'delay 3' -e try -e 'do shell script "killall Cocktail"' -e 'end try' -e 'ignoring application responses' -e try -e 'tell application "System Events" to sleep' -e 'end try' -e 'end ignoring' Page 8 Computer di Gio 2023-05-25 19.36.05.etrecheck [Running] com.maintain.SystemEvents.plist (Apple - installed 2023-05-12) Executable: /System/Library/CoreServices/System Events.app/Contents/MacOS/System Events [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2023-05-23) Executable: /Applications/OneDrive.app/Contents/StandaloneUpdater.app/Contents/MacOS/OneDriveStandal oneUpdater [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2022-04-26) Command: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Content s/MacOS/Java Updater -bgcheck [Loaded] com.paragon-software.facebook.agent.plist (Not signed - installed 2023-05-12) Executable: /Library/Application Support/Paragon Software/Paragon Software Facebook Agent.app/Contents/ MacOS/Paragon Software Facebook Agent [Running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2023-05-12) Executable: /Library/Application Support/Paragon Software/com.paragon-software.ntfs.notification-agent.app /Contents/MacOS/NotificationAgent [Running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist (Parallels International GmbH - installed 202 3-05-12) Executable: /Applications/Parallels Access.app/Contents/MacOS/Parallels Access Agent.app/Contents/MacOS /prl_deskctl_agent [Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer Germany GmbH - installed 2023-05-12) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES [Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer Germany GmbH - installed 2023-05-12) Command: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Desktop_Proxy -RunAsAgent YES -M odule Full [Running] opensc-notify.plist (Tim Wilbrink - installed 2023-05-12) Executable: /Library/OpenSC/bin/opensc-notify [Running] org.opensc-project.mac.opensc-notify.plist (Tim Wilbrink - installed 2023-05-12) Executable: /Library/OpenSC/bin/opensc-notify [Loaded] org.opensc-project.mac.pkcs11-register.plist (Tim Wilbrink - installed 2023-05-12) Executable: /Library/OpenSC/bin/pkcs11-register [Loaded] pkcs11-register.plist (Tim Wilbrink - installed 2023-05-12) Executable: /Library/OpenSC/bin/pkcs11-register [Not Loaded] ukc_autorun.plist (Bit4id srl - installed 2023-05-19) Command: open -W -a /Applications/UniversalKeychain/UniversalKeychain.app User Launch Agents: [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2023-03-15) Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-10-27) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/Goo gleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-10-27) Command: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/Goo gleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2023-05-25) Executable: /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Page 9 Computer di Gio 2023-05-25 19.36.05.etrecheck Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor [Running] com.infocert.dike.plist (InfoCert S.p.A. - installed 2023-05-25) Command: /Applications/Dike.app/Contents/MacOS/Dike -o NO_SHELL -f NO_MAIN_WIN [Other] com.jdibackup.ZipCloud.autostart.plist (Not signed - installed 2016-07-18) Command: open /Applications/ZipCloud.app/Contents/Resources/Utility.app -n --args 9 -l [Other] com.jdibackup.ZipCloud.notify.plist (Not signed - installed 2016-07-18) Command: open /Applications/ZipCloud.app/Contents/Resources/Utility.app --args 7 1 [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2022-04-29) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpload [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2022-04-29) Executable: ~/Library/Application Support/LogMeInInc/GoToMeeting/G2MUpdate [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2023-05-04) Executable: ~/Library/Application Support/CleanMyMac X/CleanMyMac X Updater.app/Contents/MacOS/Clea nMyMac X Updater [Not Loaded] com.parallels.mobile.startgui.launchagent.plist (Parallels International GmbH - installed 2023-05- 25) Command: /Applications/Parallels Access.app/Contents/MacOS/prl_deskctl_wizard --autorun [Other] com.wondershare.mobilegodaemon.plist (Not signed - installed 2021-06-25) Executable: ~/Library/Application Support/wondershare_mobilego/MobileGoDaemon.app User Login Items: [Running] Parallels Toolbox (Parallels International GmbH - installed 2023-05-18) Application /Applications/Parallels Toolbox.app [Loaded] Parallels Tool Launcher (Parallels International GmbH - installed 2023-05-18) Application /Applications/Parallels Toolbox.app/Contents/Applications/Parallels Tool Launcher.app [Running] Skype (Skype Communications S.a.r.l - installed 2023-05-12) Application /Applications/Skype.app [Running] Activity Monitor (Apple - installed 2023-05-12) Application /System/Applications/Utilities/Activity Monitor.app App Extensions: Finder sync extensions: Funter Finder Integration - /Applications/Funter.app Keka Finder Integration - /Applications/Keka.app OneDrive Finder Integration - /Applications/OneDrive.app Dropbox Finder Extension - /Applications/Dropbox.app Share services: Parallels Access - /Applications/Parallels Access.app OneNote - /Applications/Microsoft OneNote.app Send with Windows Email App - /Applications/Parallels Desktop.app Plugins: UKCTokenExt - /Applications/UniversalKeychain/UniversalKeychain.app Parallels VMs - /Applications/Parallels Desktop.app bit4ctktoken - /Applications/bit4id/.bit4ctktoken.app Page 10 Computer di Gio 2023-05-25 19.36.05.etrecheck Safari extensions: "Open In" button for Internet Explorer - /Applications/Parallels Desktop.app Screenshot Page Safari Extension - /Applications/Parallels Toolbox.app/Contents/Applications/Screenshot Pa ge.app Download Video - /Applications/Parallels Toolbox.app/Contents/Applications/Download Video.app QuickLook Previews (legacy): ParallelsQL - /Applications/Parallels Desktop.app com.parallels.vm.vmpackage *.pvm com.vmware.foreign.pvm com.parallels.vm.vmpackage.compressed *.pvmz QuickLookPlugin - /Applications/Transmission.app com.bittorrent.torrent org.bittorrent.torrent *.torrent SetappQL - ~/Library/QuickLook/SetappQL.qlgenerator com.apple.application-bundle *.app ExeQL - /Applications/Parallels Desktop.app com.microsoft.windows-executable *.exe Internet Plug-ins: JavaAppletPlugin: Java 8 Update 333 build 02 (? - installed 2023-05-12) JavaPlugin2_NPAPI: (?) NP2020Player: 5.0.4.0 (? - installed 2023-05-12) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2023-05-12) Silverlight: 5.1.30514.0 (? - installed 2023-05-12) PDF Browser Plugin: 2.1 (? - installed 2023-05-12) PDEPrint: 2.0 (? - installed 2004-05-06) iPhotoPhotocast: 7.0 (Apple - installed 2023-05-12) SharePointBrowserPlugin: 14.5.3 (? - installed 2023-05-12) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2023-05-12) GarminGpsControl: 3.0.1.0 Release (? - installed 2023-05-12) Mozillaplug: 1.0 (? - installed 2023-05-12) User Internet Plug-ins: BlueStacks Install Detector: (?) WebEx64: 1.1.0 (Cisco - installed 2021-11-11) Audio Plug-ins: com.parallels.mobile.audio: 1.0 (Parallels International GmbH - installed 2022-03-18) TVRemoteAudio: 1.0.1 (TeamViewer GmbH - installed 2022-07-01) 3rd Party Preference panels: FUSE (Benjamin Fleischer - installed 2023-05-12) Java (? - installed 2022-04-26) ParagonNTFS (Paragon Software GmbH - installed 2023-05-12) Xerox WorkCentre 3615 (? - installed 2023-05-12) Backup: Time Machine information is limited without Full Disk Access Destinations: D***********t [Network] S**********o [Local] S***********1 [Local] (Last used) 3rd party backup: Carbon Copy Cloner Performance: System Load: 7.35 (1 min ago) 4.77 (5 min ago) 3.44 (15 min ago) Nominal I/O usage: 0.12 MB/s File system: 1165.17 seconds (timed out) Page 11 Computer di Gio 2023-05-25 19.36.05.etrecheck Write speed: 459 MB/s Read speed: 478 MB/s CPU Usage Snapshot: Type Overall System: 8 % User: 12 % Idle: 80 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 74.90 % (Apple) WindowServer 15.18 % (Apple) EtreCheckPro 6.52 % (Etresoft, Inc.) trustd (4) 6.50 % (Apple) kernel_task 6.05 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (16) 1.19 GB (Google LLC) com.apple.WebKit.WebContent (14) 774 MB (Apple) java 759 MB (Apple) thunderbird 733 MB (Mozilla Corporation) mds_stores 691 MB (Apple) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) java 99 MB / 2 MB (Apple) mDNSResponder 3 MB / 2 MB (Apple) Spotify 5 MB / 178 KB (Spotify) thunderbird 2 MB / 19 KB (Mozilla Corporation) AirPlayXPCHelper 773 KB / 598 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 10 (Apple) Google Chrome Helper (Renderer) (16) 4 (Google LLC) kchain.exe 2 (Bit4id srl) Google Chrome 2 (Google LLC) java 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 168 MB Used RAM: 11.71 GB Cached files: 4.12 GB Available RAM: 4.29 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2023-04-17 KleosAssistant (7.0.0) 2023-04-20 KleosAssistant (1) (7.0.0) 2023-04-23 Adobe Acrobat Reader (23.001.20143) (23.001.20143) 2023-04-26 Bit4id Universal Middleware (1.4.10.703) 2023-04-26 hid-switch (1.1) 2023-04-26 product (0) 2023-05-03 CAP Italia (1) 2023-05-04 WeTransfer (1.5.3) Page 12 Computer di Gio 2023-05-25 19.36.05.etrecheck 2023-05-04 CodFiscPro (1.7.3) 2023-05-04 GarageBand (10.3.2) 2023-05-04 MDS (4.3.48086) 2023-05-05 LanScan (7.0.1) 2023-05-12 WhatsApp (2.2319.9) 2023-05-15 Adobe Acrobat Reader (23.001.20177) (23.001.20177) 2023-05-19 app_letturacns (0) 2023-05-19 ukc_ddna (1.0) 2023-05-19 ddna-firma4ng (1.0) Clean up: /Library/LaunchDaemons/org.opensc.pcscd.autostart /usr/sbin/pcscd Executable not found ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist /Applications/ZipCloud.app/Contents/Resources/Utility.app Executable not found ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist /Applications/ZipCloud.app/Contents/Resources/Utility.app Executable not found Diagnostics Information (past 7-30 days): 2023-05-25 15:35:16 ArubaKey.app - Hang (8 times) Executable: /Volumes/A******Y/ArubaKey.app Details: abort() called 2023-05-25 09:50:33 DesktopServicesHelper - High CPU Use (2 times) Executable: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Resources/Deskt opServicesHelper 2023-05-25 09:45:25 Microsoft Excel.app - Hang Executable: /Applications/Microsoft Excel.app 2023-05-25 09:39:34 Microsoft Word.app - Hang (4 times) Executable: /Applications/Microsoft Word.app 2023-05-24 15:47:45 Mail.app - High CPU Use (4 times) Executable: /System/Applications/Mail.app 2023-05-23 20:52:17 backupd - High CPU Use (7 times) Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2023-05-23 18:20:37 System Preferences.app - Hang Executable: /System/Applications/System Preferences.app 2023-05-23 18:13:29 Installer.app - Hang Executable: /System/Library/CoreServices/Installer.app 2023-05-23 16:53:18 NotificationProxy.app - Crash (2 times) Executable: /Library/OpenSC/*/NotificationProxy.app 2023-05-23 16:23:33 CleanMyMac X.app - High CPU Use Executable: /Applications/CleanMyMac X.app 2023-05-23 15:53:02 Java Updater.app - Crash Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app Details: dyld: launch, loading dependent libraries 2023-05-23 10:23:54 convert.svc - Crash (4 times) Page 13 Computer di Gio 2023-05-25 19.36.05.etrecheck Executable: /private/var/folders/*/convert.svc Details: dyld: launch, loading dependent libraries /var/folders/fb/5tm32cfj0170prxzzxmpntxw0000gp/T/.hsvc_0502/convert.sv c 2023-05-23 10:20:57 Finder.app - Hang (4 times) Executable: /System/Library/CoreServices/Finder.app 2023-05-23 10:20:56 UniversalKeychain.app - Hang Executable: /Applications/UniversalKeychain/UniversalKeychain.app 2023-05-23 10:07:05 Thunderbird.app - Hang Executable: /Applications/Thunderbird.app 2023-05-19 16:38:57 MiniApp.app - Hang Executable: /Applications/Infocamere/MiniApp.app 2023-05-19 15:50:32 Preview.app - Hang Executable: /System/Applications/Preview.app End of report Page 14