EtreCheckPro version: 6.7.1 (67011) Report generated: 2022-10-05 20:14:59 Download EtreCheckPro from https://etrecheck.com Runtime: 7:16 Performance: Good Problem: Computer is too slow Description: After I upgraded to Big Sur, my iMac became very slow. Major Issues: Anything that appears on this list needs immediate attention. Hard drive too slow - The hard drive in this computer is too slow. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, Late 2015) Status: Supported iMac Model: iMac16,2 3.1 GHz Quad-Core Intel Core i5 (i5-5675R) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1867 BANK 1/DIMM0 - 4 GB DDR3 1867 Video Information: Intel Iris Pro Graphics 6200 - VRAM: 1536 MB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (240.88 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (281 MB used) disk1s3 - Recovery (APFS) [Recovery] (623 MB used) disk1s4 - VM (APFS) [APFS VM] (1.07 GB used) disk1s5 (APFS) [APFS Container] (22.21 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (22.21 GB used) disk1s6 - Update (APFS) (113 MB used) disk2 - WD Elements 25A2 1.00 TB External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - W*********s (Journaled HFS+) 999.83 GB (504.13 GB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Used: 240.88 GB Shared values Size: 1000.00 GB Free: 734.60 GB Available: 757.81 GB disk1s2 - Preboot [APFS Preboot] Filesystem: APFS Mount point: /System/Volumes/Preboot Used: 281 MB Shared values Size: 1000.00 GB Free: 734.60 GB disk1s4 - VM [APFS VM] Filesystem: APFS Mount point: /System/Volumes/VM Used: 1.07 GB Shared values Size: 1000.00 GB Free: 734.60 GB disk1s5 [APFS Container] Filesystem: APFS Mount point: /System/Volumes/Update/mnt1 Used: 22.21 GB Shared values Size: 1000.00 GB Free: 734.60 GB disk1s5s1 - Macintosh HD [APFS Snapshot] Filesystem: APFS Mount point: / Read-only: Yes Used: 22.21 GB Shared values Size: 1000.00 GB Free: 734.60 GB Available: 757.81 GB disk1s6 - Update Filesystem: APFS Mount point: /System/Volumes/Update Used: 113 MB Shared values Size: 1000.00 GB Free: 734.60 GB disk2s2 - W*********s Filesystem: Journaled HFS+ Mount point: /Volumes/W*********s Used: 504.13 GB Size: 999.83 GB Free: 495.70 GB Available: 495.73 GB Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 4.98 GB available System Software: macOS Big Sur 11.6.8 (20G730) Time since boot: About 12 hours Notifications: EtreCheckPro.app one notification Firefox.app 37 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.intego.BackupAssistant.daemon.plist Executable: /Library/StartupItems/Intego Backup Assistant/BackupAssistantDaemon Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.intego.backupassistant.agent.plist Executable: /Library/StartupItems/Intego Backup Assistant/BackupAssistantAgent.app/Contents/MacOS/BackupAssistantAgent --launchd Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the legitimate list - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the legitimate list - probably OK Running app: /Applications/Dropbox.app/Contents/MacOS/Dropbox Running app: ~/Library/Printers/HP Color LaserJet M452nw 2.app/Contents/MacOS/PrinterProxy Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: /Library/Internet Plug-Ins/iPhotoPhotocast.plugin Plugin: /Library/Internet Plug-Ins/AmazonMP3DownloaderPlugin.plugin Plugin: /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin Plugin: /Library/Internet Plug-Ins/Scorch.plugin Plugin: /Library/Internet Plug-Ins/RealPlayer Plugin.plugin Plugin: /Library/Internet Plug-Ins/DirectorShockwave.plugin Plugin: /Library/Internet Plug-Ins/Musicnotes.plugin Plugin: ~/Library/Internet Plug-Ins/fbplugin_1_0_3.plugin Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin Preference panel: /Library/PreferencePanes/VersionCue.prefPane Preference panel: /Library/PreferencePanes/DejaVu.prefPane Preference panel: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 2 Old Applications: 3 x86-only apps Kernel Extensions: /Library/Extensions [Not Loaded] hp_io_printerclassdriver_enabler.kext - com.hp.hpio.hp-io-printerclassdriver-enabler (19.35.00 - SDK 10.15) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.32.0 - SDK 10.15) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hpPlugInInit.kext - com.hp.scanner.PlugInInit (1.0.0d1) Startup Items: Support.com_Nexus Path: /Library/StartupItems/Support.com_Nexus AdobeVersionCue Path: /Library/StartupItems/AdobeVersionCue System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 182 Apple tasks [Running] 147 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 177 Apple tasks [Running] 144 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2022-09-16) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2022-09-16) [Not Loaded] com.apple.installer.cleanupinstaller.plist (Not signed - installed 2022-09-16) [Loaded] com.google.keystone.daemon.plist (Google LLC - installed 2022-09-16) [Running] com.intego.BackupAssistant.daemon.plist (Not signed - installed 2022-09-16) [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed 2018-12-15) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2022-09-16) [Loaded] com.google.keystone.agent.plist (Google LLC - installed 2022-09-16) [Loaded] com.google.keystone.xpcservice.plist (Google LLC - installed 2022-09-16) [Loaded] com.intego.backupassistant.agent.plist (Not signed - installed 2022-09-16) [Not Loaded] com.oracle.java.Java-Updater.plist (Not signed - installed 2018-12-15) [Not Loaded] com.support.com.Nexusd.plist (Not signed - installed 2022-09-16) [Other] com.support.com.Nexussrvd.plist (Not signed - installed 2022-09-16) [Other] com.support.com.ScreenCapturesrvd.plist (Not signed - installed 2022-09-16) User Launch Agents: [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2022-10-05) User Login Items: [Running] HP Device Monitor (HP Inc. - installed 2022-01-03) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: JavaAppletPlugin: Java 8 Update 201 build 09 (? - installed 2022-09-16) iPhotoPhotocast: 6.0 (? - installed 2022-09-16) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2022-09-16) AdobePDFViewer: 19.010.20099 (Adobe Systems, Inc. - installed 2022-09-16) AmazonMP3DownloaderPlugin: (?) Google Earth Web Plug-in: 7.1 (? - installed 2022-09-16) Scorch: ScorchNetscapePlugin 4.0.2 build 26 (? - installed 2022-09-16) RealPlayer Plugin: (?) DirectorShockwave: 11.6.3r633 (? - installed 2022-09-16) Musicnotes: 1.19.0 (? - installed 2022-09-16) 3rd Party Preference panels: BDSPrefPane (? - installed 2022-09-16) Déjà Vu (? - installed 2022-09-16) Java (? - installed 2019-01-26) Backup: Time Machine information is limited without Full Disk Access Destinations: W*********s [Local] (Last used) 14 local snapshots Oldest local snapshot: 2022-10-04 20:45:32 Last local snapshot: 2022-10-05 20:06:02 Performance: System Load: 1.90 (1 min ago) 1.57 (5 min ago) 1.40 (15 min ago) Nominal I/O usage: 0.98 MB/s File system: 38.21 seconds Write speed: 49 MB/s Read speed: 60 MB/s CPU Usage Snapshot: Type Overall System: 4 % User: 9 % Idle: 87 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) EtreCheckPro 11.50 % (Etresoft, Inc.) WindowServer 11.26 % (Apple) plugin-container (11) 5.34 % (Mozilla Corporation) mds 4.82 % (Apple) Finder 3.70 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 640 MB (Etresoft, Inc.) plugin-container (11) 591 MB (Mozilla Corporation) firefox 498 MB (Mozilla Corporation) Photos 232 MB (Apple) Dropbox 226 MB (Not signed - /Applications/Dropbox.app) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Dropbox 401 KB / 434 KB (Not signed - /Applications/Dropbox.app) mDNSResponder 365 KB / 158 KB (Apple) apsd 11 KB / 134 KB (Apple) Mail 116 KB / 27 KB (Apple) trustd 34 KB / 3 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) airportd 10 (Apple) WindowServer 6 (Apple) plugin-container (11) 2 (Mozilla Corporation) Finder 2 (Apple) firefox 2 (Mozilla Corporation) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 545 MB Used RAM: 5.85 GB Cached files: 1.62 GB Available RAM: 2.15 GB Swap Used: 18 MB Software Installs (past 60 days): Install Date Name (Version) 2022-09-16 macOS Big Sur (11.6.8) 2022-09-16 macOS Big Sur (11.6.8) 2022-09-16 macOS 11.6.8 (11.6.8) 2022-09-16 XProtectPlistConfigData (2162) 2022-09-16 MRTConfigData (1.93) 2022-09-16 macOS Installer Notification (2.0) 2022-09-16 XProtectPayloads (74) 2022-09-16 ARMDC Agent Installer (1.0.0) 2022-09-16 Adobe Acrobat Reader DC (22.002.20212) (22.002.20212) 2022-09-17 Numbers (12.1) 2022-09-17 Keynote (12.1) 2022-09-17 Pages (12.1) 2022-09-20 SilverFast 8 (8.20) 2022-09-20 Epson Scanner ICA Driver (5.8.9) 2022-09-29 macOS Monterey (12.6) Clean up: /Library/LaunchAgents/com.support.com.Nexusd.plist /Library/Support.com_Nexus/ssrangsrv Executable not found /Library/LaunchAgents/com.support.com.Nexussrvd.plist /Library/Support.com_Nexus/ssrangsrv Executable not found /Library/LaunchDaemons/com.apple.installer.cleanupinstaller.plist /macOS Install Data/Locked Files/cleanup_installer Executable not found /Library/LaunchAgents/com.support.com.ScreenCapturesrvd.plist /Library/Support.com_Nexus/ScreenCapture Executable not found Diagnostics Information (past 7-30 days): 2022-10-02 08:52:29 CalNCService Crash Executable: /System/Library/PrivateFrameworks/CalendarNotification.framework/Versions/A/XPCServices/CalNCService.xpc/Contents/MacOS/CalNCService Details: dyld3 mode *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: '*** -[__NSPlaceholderArray initWithObjects:count:]: att empt to insert nil object from objects[0]' terminating with uncaught exception of type NSException abort() called End of report