EtreCheckPro version: 6.5.5 (6F024) Report generated: 2021-12-12 09:37:38 Download EtreCheckPro from https://etrecheck.com Runtime: 23:45 Performance: Poor Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Hard drive too slow - The hard drive in this computer is too slow. Adware - Adware detected. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. External drives and performance - There are external drives connected that could be affecting performance. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (Retina 4K, 21.5-inch, 2019) iMac Model: iMac19,2 3.6 GHz Quad-Core Intel Core i3 (i3-8100) CPU: 4-core 8 GB RAM - Upgradeable by an Apple Authorized Service Provider BANK 0/ChannelA-DIMM0 - 4 GB DDR4 2400 BANK 2/ChannelB-DIMM0 - 4 GB DDR4 2400 Video Information: Radeon Pro 555X - VRAM: 2 GB iMac (built-in) 4096 x 2304 Drives: disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 6 volumes) disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 325.56 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 428 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used) disk1s5 (APFS) [APFS Container] (Shared - 15.69 GB used) disk1s5s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.69 GB used) disk1s6 - Update (APFS) (Shared - 2 MB used) disk2 - LaCie Mobile Drive 2.00 TB (Mechanical) External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - L****2 (Journaled HFS+) 2.00 TB (1.06 TB used) Mounted Volumes: disk1s1 - Macintosh HD - Data [APFS Virtual drive] 1000.00 GB (Shared - 325.56 GB used, 693.21 GB available, 651.63 GB free) APFS Mount point: /System/Volumes/Data disk1s2 - Preboot [APFS Preboot] 1000.00 GB (Shared - 428 MB used, 651.63 GB free) APFS Mount point: /System/Volumes/Preboot disk1s4 - VM [APFS VM] 1000.00 GB (Shared - 5.37 GB used, 651.63 GB free) APFS Mount point: /System/Volumes/VM disk1s5s1 - Macintosh HD [APFS Snapshot] 1000.00 GB (Shared - 15.69 GB used, 693.21 GB available, 651.63 GB free) APFS Mount point: / Read-only: Yes disk1s6 - Update 1000.00 GB (Shared - 2 MB used, 651.63 GB free) APFS Mount point: /System/Volumes/Update disk2s2 - L****2 2.00 TB (1.06 TB used, 938.91 GB free) Journaled HFS+ Mount point: /Volumes/L****2 Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Monterey 12.0.1 (21A559) Time since boot: About a day Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Adware: Launchd: ~/Library/LaunchAgents/com.adscleaner.hlpradc.plist Executable: ~/Library/Application Support/adc/hlpradc.app/Contents/MacOS/hlpradc Reason: Adware name match Launchd: ~/Library/LaunchAgents/com.pcv.hlpramcn.plist Executable: ~/Library/Application Support/amc/helperamc.app/Contents/MacOS/helperamc Reason: Adware name match Unsigned Files: Launchd: ~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist Executable: /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyncClient --sync com.apple.Safari --entitynames com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.lacie.eventsactions.launcher.agent.plist Executable: /Library/Application Support/LaCie/DesktopManager/lacie_ea_launcher_agent Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.lacie.desktopmanager.service.plist Executable: /Library/Application Support/LaCie/DesktopManager/lacie_dm_service Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin Plugin: /Library/Internet Plug-Ins/SkyCaddiePlugIn.plugin Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin Plugin: /Library/Internet Plug-Ins/GarminGpsControl.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Plugin: ~/Library/Internet Plug-Ins/WebEx64.plugin Preference Pane: /Library/PreferencePanes/Flip4Mac WMV.prefPane Apps: 4 Old Applications: 14 x86-only apps Kernel Extensions: /Applications/LaCie Desktop Manager.app [Not Loaded] LaCieScsiType00.kext - com.LaCie.ScsiType00 (1.2.9 - SDK 10.6) [Not Loaded] jmPeripheralDevice.kext - com.jmicron.driver.jmPeripheralDevice (2.0.4) [Not Loaded] LaCie_RemoteComms.kext - com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.4) [Not Loaded] OxsemiDeviceType00.kext - com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) /Library/Extensions [Not Loaded] SLAB_USBtoUART.kext - com.MCCI.SLAB_USBtoUART (V1.02.2) [Not Loaded] hp_fax_io.kext - com.hp.kext.hp-fax-io (5.16.0 - SDK 10.9) [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] hp_Inkjet1_io_enabler.kext - com.hp.print.hpio.Inkjet1.kext (3.3.0 - SDK 10.9) System Launch Daemons: [Not Loaded] 40 Apple tasks [Loaded] 178 Apple tasks [Running] 157 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 168 Apple tasks [Running] 165 Apple tasks [Other] 2 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2021-12-10) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2021-12-10) [Running] com.google.keystone.daemon.plist (Google, Inc. - installed 2021-12-10) [Other] com.lacie.desktopmanager.service.plist (? 834bd905 - installed 2021-12-10) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-12-10) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-12-10) Launch Agents: [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2021-12-10) [Running] com.google.keystone.agent.plist (Google, Inc. - installed 2021-12-10) [Running] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-12-10) [Loaded] com.lacie.eventsactions.launcher.agent.plist (? ab5cb100 - installed 2021-12-10) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-12-10) User Launch Agents: [Other] com.adobe.ARM.***.plist (? 0 - installed 2011-04-01) [Other] com.adscleaner.hlpradc.plist (Adware - installed 2017-02-10) [Loaded] com.apple.SafariBookmarksSyncer.plist (? 0 - installed 2009-12-30) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2021-10-08) [Running] com.hp.devicemonitor.plist (HP Inc. - installed 2021-12-10) [Other] com.pcv.hlpramcn.plist (Adware - installed 2016-08-11) [Other] com.spotify.webhelper.plist (? 0 - installed 2014-11-09) User Login Items: [Running] Garmin Express Service (Garmin International - installed 2021-12-10) Modern Login Item /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app [Not Loaded] SpeedTestHelper (App Store - installed 2021-12-10) Modern Login Item /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app [Running] HP Device Monitor (HP Inc. - installed 2019-04-23) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: Flip4Mac WMV Plugin: 2.3.1.2 (? - installed 2021-12-10) iPhotoPhotocast: 7.0 (Apple - installed 2021-12-10) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-12-10) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-12-10) SkyCaddiePlugIn: 1.02 (? - installed 2021-12-10) OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2021-12-10) Google Earth Web Plug-in: 7.1 (? - installed 2021-12-10) GarminGpsControl: 4.0.1.0 Release (? - installed 2021-12-10) Silverlight: 3.0.40818.0 (? - installed 2021-12-10) JavaAppletPlugin: (?) Audio Plug-ins: ZoomAudioDevice: 1.0 (Zoom Video Communications, Inc. - installed 2020-09-27) 3rd Party Preference Panes: Flip4Mac WMV (? - installed 2021-12-10) Toolkit (Seagate Technologies LLC - installed 2021-12-10) Backup: Skip System Files: No Auto backup: Yes Destinations: L****2 [Local] (Last used) Total size: 2.00 TB Total number of backups: 157 Oldest backup: 2019-04-22 03:37:20 Last backup: 2021-12-11 21:22:36 4 local snapshots Oldest local snapshot: 2021-12-11 09:25:32 Last local snapshot: 2021-12-12 09:01:26 Performance: System Load: 1.43 (1 min ago) 1.50 (5 min ago) 1.47 (15 min ago) Nominal I/O speed: 2.33 MB/s File system: 70.79 seconds Write speed: 44 MB/s Read speed: 47 MB/s CPU Usage Snapshot: Type Overall System: 5 % User: 7 % Idle: 88 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) GoogleSoftwareUpdateDaemon 13.04 % (Google, Inc.) EtreCheckPro 12.26 % (Etresoft, Inc.) WindowServer 8.24 % (Apple) kernel_task 6.32 % (Apple) backupd 1.50 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheckPro 591 MB (Etresoft, Inc.) mds_stores 263 MB (Apple) photolibraryd 205 MB (Apple) com.apple.WebKit.WebContent (2) 153 MB (Apple) Finder 150 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 5 MB / 2 MB (Apple) netbiosd 135 KB / 124 KB (Apple) apsd 20 KB / 14 KB (Apple) rapportd 23 KB / 10 KB (Apple) newsd 13 KB / 10 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) WindowServer 7 (Apple) GoogleSoftwareUpdateDaemon 3 (Google, Inc.) loginwindow 1 (Apple) PerfPowerServices 0 (Apple) GoogleSoftwareUpdateAgent (2) 0 (Google, Inc.) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 249 MB Used RAM: 4.78 GB Cached files: 2.97 GB Available RAM: 3.22 GB Swap Used: 36 MB Software Installs (past 60 days): Install Date Name (Version) 2021-10-19 GarageBand (10.4.4) 2021-10-19 iMovie (10.3.0) 2021-12-01 Microsoft AutoUpdate (4.41.21111400) 2021-12-09 Safari (15.1) 2021-12-09 macOS 11.6.1 (11.6.1) 2021-12-10 macOS Monterey (12.0.1) 2021-12-10 macOS 12.0.1 (12.0.1) 2021-12-10 MRTConfigData (1.85) 2021-12-10 Core Services Application Configuration Data 12.0 (120.72) Clean up: ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found ~/Library/LaunchAgents/com.spotify.webhelper.plist ~/Library/Application Support/Spotify/SpotifyWebHelper Executable not found Diagnostics Information (past 7-30 days): 2021-12-11 14:15:46 photoanalysisd High CPU Use (2 times) Executable: /System/Library/PrivateFrameworks/PhotoAnalysis.framework/Versions/A/Support/photoanalysisd End of report