Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Adware - Adware detected. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection. Security updates disabled - Security updates are disabled. This computer is at risk of malware infection. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro14,2 3.1 GHz Intel Core i5 (i5-7267U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 BANK 1/DIMM0 - 4 GB LPDDR3 2133 Battery: Health = Normal - Cycle count = 555 Video Information: Intel Iris Plus Graphics 650 - VRAM: 1536 MB Color LCD (built-in) 3360 x 2100 Drives: disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 250.69 GB disk1 [APFS Virtual drive] 250.69 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 168.31 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 23 MB used) disk1s3 - Recovery (APFS) [Recovery] (Shared - 515 MB used) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) Mounted Volumes: disk1s1 - Macintosh HD 250.69 GB (Shared - 168.31 GB used, 83.00 GB available, 79.55 GB free) APFS Mount point: / Encrypted disk1s4 - VM [APFS VM] 250.69 GB (Shared - 2.15 GB used, 79.55 GB free) APFS Mount point: /private/var/vm Network: Interface en8: USB 10/100 LAN Interface en7: iPhone Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge iCloud Quota: 143.73 GB available System Software: macOS High Sierra 10.13.6 (17G5019) Time since boot: Less than an hour Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Automatic Updates: Disabled Security Updates: Disabled Antivirus software: None! Adware: Launchd: /Library/LaunchDaemons/com.SearchForWordsDaemon.plist Reason: Adware pattern match Executable: /Library/Application Support/com.SearchForWordsDaemon/SearchForWords r Launchd: ~/Library/LaunchAgents/com.SearchForWords.plist Reason: Adware pattern match Executable: ~/Library/Application Support/com.SearchForWords/SearchForWords r Unsigned Files: Launchd: /Library/LaunchDaemons/com.SearchForWordsP.plist Executable: /var/root/.SearchForWords/SearchForWordsDaemon pd Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/com.3451890843140963949.10917369688.plist Executable: /Library/Application Support/com.3520623699645199661/5798495561749875614 D852871C-4F0F-4815-B180-57506B120719 49988F3B-ABCD-4EAA-9AA4-AEB0EE989B86 Details: Domain name invalid - possibly adware Launchd: ~/Library/LaunchAgents/com.EB283FA7.59CB.44E1.AE3D.47EB19E4AC37.plist Executable: /usr/bin/python '/Users/***/Library/Application Support/.E5BF1744-D3A1-4200-8C39-F44EAD25EDF2/.2168B241-E615-4EBC-B7F7-BBCB2D567F1F' Details: Domain name invalid - possibly adware Launchd: ~/Library/LaunchAgents/com.SmsgylxrdiKcOXSJLngvAgent.plist Executable: ~/Library/Application Support/com.SmsgylxrdiKcOXSJLngvAgent/SmsgylxrdiKcOXSJLngv com.SmsgylxrdiKcOXSJLngvAgent Details: Domain name invalid - possibly adware Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.wibu.CodeMeter.Server.plist Executable: /Applications/CodeMeter.app/Contents/MacOS/CodeMeterMacX -v Details: Exact match found in the legitimate list - probably OK Plugin: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Default Browser.plugin Apps: 4 32-bit Applications: 25 32-bit apps Kernel Extensions: /Applications/CodeMeter.app [Not Loaded] CmUSBMassStorage.kext - com.wibu.codemeter.driver.CmUSBMassStorage (5.0.70) /Library/Application Support/Cisco/AnyConnect Secure Mobility Client [Loaded] acsock.kext - com.cisco.kext.acsock (Cisco, 4.9.40 - SDK 10.14) /Library/Extensions [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (HP Inc., 3.4.0) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 174 Apple tasks [Running] 105 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 174 Apple tasks [Running] 123 Apple tasks Launch Agents: [Loaded] com.cisco.anyconnect.gui.plist (Cisco - installed 2021-03-03) [Loaded] com.cisco.anyconnect.notification.plist (Cisco - installed 2021-03-03) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-03-15) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-02-01) Launch Daemons: [Other] com.3451890843140963949.10917369688.plist (? 4f4d09aa - installed 2020-09-14) [Loaded] com.SearchForWordsDaemon.plist (Adware - installed 2021-04-14) [Running] com.SearchForWordsP.plist (? e783d870 - installed 2021-03-15) [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-11-24) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-01-16) [Running] com.cisco.anyconnect.vpnagentd.plist (Cisco - installed 2021-01-22) [Other] com.expressvpn.expressvpnd.plist (? 36f9730d - installed 2021-01-08) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-15) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-03-15) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-02-01) [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-08-12) [Running] com.wibu.CodeMeter.Server.plist (? dd0d44ce - installed 2017-02-21) User Launch Agents: [Other] com.EB283FA7.59CB.44E1.AE3D.47EB19E4AC37.plist (? 0 - installed 2020-04-22) [Loaded] com.SearchForWords.plist (Adware - installed 2021-04-13) [Loaded] com.SmsgylxrdiKcOXSJLngvAgent.plist (? 0 - installed 2020-07-09) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-03-04) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-03-04) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-03-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-03-15) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Running] iTunesHelper (Apple - installed 2019-01-25) Application /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2018-06-05) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2018-06-05) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: SharePointBrowserPlugin: 14.0.0 (? - installed 2010-08-25) Default Browser: (? - installed 2019-09-25) PepperFlashPlayer: 32.0.0.465 (Adobe Inc. - installed 2020-12-08) User Internet Plug-ins: WebEx64: 1.1.0 (Cisco - installed 2020-06-11) Audio Plug-ins: AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-02-10) BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2019-02-10) AirPlay: 2.0 (Apple - installed 2019-02-10) AppleAVBAudio: 683.1 (Apple - installed 2019-02-10) BridgeAudioSP: 4.69.2 (Apple - installed 2019-02-10) iSightAudio: 7.7.3 (Apple - installed 2019-02-10) Safari Extensions: DataOrigin (Adira Davis - installed 2021-03-10) 3rd Party Preference Panes: CodeMeter (WIBU-SYSTEMS AG - installed 2017-02-21) Flash Player (Adobe Inc. - installed 2020-11-24) Backup: Time Machine Not Configured! Performance: System Load: 15.41 (1 min ago) 33.87 (5 min ago) 19.01 (15 min ago) Nominal I/O speed: 9.51 MB/s File system: 22.33 seconds Write speed: 1091 MB/s Read speed: 2326 MB/s CPU Usage Snapshot: Type Overall System: 19 % User: 76 % Idle: 4 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) mdworker (27) 176.66 % (Apple) trustd (4) 33.34 % (Apple) mds_stores 24.02 % (Apple) mds 21.64 % (Apple) EtreCheckPro 8.88 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (19) 1.62 GB (Google, Inc.) kernel_task 880 MB (Apple) mdworker (31) 663 MB (Apple) EtreCheckPro 456 MB (Etresoft, Inc.) Google Chrome 325 MB (Google, Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) biometrickitd 11 KB / 99 KB (Apple) mDNSResponder 36 KB / 34 KB (Apple) apsd 13 KB / 16 KB (Apple) netbiosd 522 B / 354 B (Apple) softwareupdated 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) trustd (4) 40 (Apple) mdworker (31) 30 (Apple) Google Chrome He (5) 17 (?) mds_stores 13 (Apple) Google Chrome Helper (Renderer) (19) 10 (Google, Inc.) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 40 MB Used RAM: 6.22 GB Cached files: 1.74 GB Available RAM: 1.78 GB Swap Used: 90 MB Software Installs (past 60 days): Install Date Name (Version) 2021-03-03 AnyConnect Secure Mobility Client (4.9.06037) Clean up: /Library/LaunchDaemons/com.expressvpn.expressvpnd.plist /Applications/ExpressVPN.app/Contents/MacOS/expressvpnd Executable not found Diagnostics Information (past 7-30 days): 2021-04-14 07:49:20 Software Update.app - Crash Executable: /System/Library/CoreServices/Software Update.app 2021-04-14 07:49:16 trustd - Memory (4 times) Executable: /usr/libexec/trustd 2021-04-14 07:49:04 MRT.app - Memory Executable: /System/Library/CoreServices/MRT.app 2021-04-13 15:54:57 ChemDraw Professional 17.1.app - High CPU Use (2 times) Executable: /Applications/ChemDraw Professional 17.1.app 2021-04-10 13:48:34 syspolicyd - Memory Executable: /usr/libexec/syspolicyd 2021-03-17 20:46:52 /Library/Logs/DiagnosticReports/iBridge-stacks_2021-03-17-204652_m*************d.bridge - Bridge Kernel Panic End of report