EtreCheck version: 5.5.4 (5106) Report generated: 2020-04-25 17:55:45 Download EtreCheck from https://etrecheck.com Runtime: 4:17 Performance: Below Average Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: Bing Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Battery failure - Your battery is reporting that it needs to be serviced. Runaway process - A process is using a large percentage of your CPU. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Low disk space - This machine is running critically low on free hard drive space. Software/hardware problems - Software is causing performance problems. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. High battery cycle count - Your battery may be losing capacity. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Low performance - EtreCheck report took an unusually long time to run. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Kernel extensions present - This machine has kernel extensions that may not work in the future. Sharing enabled - This machine has sharing services enabled that could be a security risk. Hardware Information: MacBook Air (13-inch, Early 2015) MacBook Air Model: MacBookAir7,2 1.6 GHz Intel Core i5 (i5-5250U) CPU: 2-core 4 RAM - Not upgradeable BANK 0/DIMM0 - 2 GB DDR3 1600 BANK 1/DIMM0 - 2 GB DDR3 1600 Battery: Health = Service Battery - Cycle count = 817 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1440 x 900 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 121.12 GB disk1 [APFS Virtual drive] 121.12 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 109.56 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used) Mounted Volumes: disk1s1 - Macintosh HD 121.12 GB (Shared - 109.56 GB used, 9.14 GB available, 8.74 GB free) APFS Mount point: / Encrypted disk1s4 - VM [APFS VM] 121.12 GB (Shared - 2.15 GB used, 8.74 GB free) APFS Mount point: /private/var/vm Network: Interface Bluetooth-Modem: Bluetooth DUN Interface en6: iPhone 4 Interface en4: iPhone 2 Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en3: iPhone Interface en5: iPhone 3 Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Printer sharing: Enabled System Software: macOS Mojave 10.14.6 (18G3020) Time since boot: About a day Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple and CleanMyMac Printer sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.copypaste.helper.plist Executable: Launchd: /Library/LaunchDaemons/com.mackeeper.MacKeeper.plugin.AntiTheft.daemon.plist Executable: /Library/Application Support/MacKeeper/MacKeeperATd Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist Executable: Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist Executable: Launchd: /Library/LaunchDaemons/tw.com.mct.TriggerDriver.plist Executable: /usr/local/libexec/MCTTriggerDriver Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.easeus.dataprotectbackup.plist Executable: /Applications/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard.app/Contents/Resources/EUDataDaemon.app/Contents/MacOS/eudataback Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.macfixer.mafntask.plist Executable: Launchd: ~/Library/LaunchAgents/com.calculator.helper.plist Executable: Launchd: ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist Executable: Launchd: ~/Library/LaunchAgents/com.calender.schedule.plist Executable: Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.adlib.plist Executable: Launchd: ~/Library/LaunchAgents/com.geo.plist Executable: Launchd: ~/Library/LaunchAgents/com.mackeeper.MacKeeper.Helper.plist Executable: Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.activitymoniter.agent.plist Executable: Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: Details: Exact match found in the whitelist - probably OK Running app: ~/Library/Application Support/mafnw/mafntask.app/Contents/MacOS/mafntask Details: Executable file is not accessible without Full Drive Access Running app: ~/Library/Application Support/pasteboard/PasteBoardHelper.app/Contents/MacOS/PasteBoardHelper Details: Executable file is not accessible without Full Drive Access Running app: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Executable file is not accessible without Full Drive Access Running app: ~/Library/Application Support/.madrid/passd Details: Executable file is hidden - possibly adware Running app: ~/Library/Application Support/mafnw/mafntask.app/Contents/MacOS/mafntask Details: Executable file is not accessible without Full Drive Access Running app: ~/Library/Application Support/.archive/counts Details: Executable file is hidden - possibly adware Running app: ~/Library/Application Support/.calender/Calender Details: Executable file is hidden - possibly adware Running app: ~/Library/Application Support/pasteboard/PasteBoardHelper.app/Contents/MacOS/PasteBoardHelper Details: Executable file is not accessible without Full Drive Access Running app: /Applications/EaseUS Data Recovery Wizard.app/Contents/MacOS/EaseUS Data Recovery Wizard Tray.app/Contents/MacOS/EaseUS Data Recovery Wizard Tray Running app: ~/Library/Application Support/.amoniter/activitymoniter.app/Contents/MacOS/activitymoniter Details: Executable file is hidden - possibly adware Running app: ~/Library/Application Support/calculator/helper.app/Contents/MacOS/helper Details: Executable file is not accessible without Full Drive Access Running app: /Applications/MacKeeper.app/Contents/Services/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper Running app: /Applications/ZipCloud.app/Contents/Resources/Utility.app --args 7 1 Running app: /Applications/ZipCloud.app/Contents/Resources/Utility.app -n --args 9 -l Running app: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Executable file is not accessible without Full Drive Access Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Apps: 5 32-bit Applications: 3 32-bit apps Kernel Extensions: /Library/Extensions MCTTrigger6USB.kext (1.0 - SDK 10.9) Trigger5Core.kext (2.7 - SDK 10.9) System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 193 Apple tasks [Running] 91 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 193 Apple tasks [Running] 106 Apple tasks Launch Agents: [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-04-24) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-04-23) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-03-27) [Running] com.easeus.dataprotectbackup.plist (? 12fff45e - installed 2020-03-31) [Running] com.mackeeper.MacKeeper.plugin.AntiTheft.daemon.plist (? 3b932e9e - installed 2016-03-12) [Loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-08-10) [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-24) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-04-24) [Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-04-23) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-12-09) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-01-08) [Running] tw.com.mct.TriggerDriver.plist (? 402a44a3 - installed 2017-10-31) User Launch Agents: [Not Loaded] com.activitymoniter.agent.plist (? 0 - installed ) [Not Loaded] com.adlib.plist (? 0 - installed ) [Not Loaded] com.calculator.helper.plist (? 0 - installed ) [Not Loaded] com.calender.schedule.plist (? 0 - installed ) [Not Loaded] com.copypaste.helper.plist (? 0 - installed ) [Not Loaded] com.geo.plist (? 0 - installed ) [Not Loaded] com.google.keystone.agent.plist (? 0 - installed ) [Not Loaded] com.google.keystone.xpcservice.plist (? 0 - installed ) [Not Loaded] com.jdibackup.ZipCloud.autostart.plist (? 0 - installed ) [Not Loaded] com.jdibackup.ZipCloud.notify.plist (? 0 - installed ) [Not Loaded] com.macfixer.mafntask.plist (? 0 - installed ) [Not Loaded] com.mackeeper.MacKeeper.Helper.plist (? 0 - installed ) [Not Loaded] com.macpaw.CleanMyMac3.Scheduler.plist (? 0 - installed ) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-04-24) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-04-24) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] StartUpHelper (Spotify - installed 2019-12-17) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-10-26) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Internet Plug-ins: Silverlight: 5.1.41212.0 (? - installed 2016-04-27) FlashPlayer-10.6: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14) Flash Player: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14) PepperFlashPlayer: 32.0.0.363 (Adobe Systems, Inc. - installed 2020-04-14) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access Audio Plug-ins: AirPlay: 2.0 (Apple - installed 2020-02-07) MCTT6Audio: 2.7 (Phillip Jordan - installed 2017-10-31) BridgeAudioSP: 5.52 (Apple - installed 2020-02-07) iSightAudio: 7.7.3 (Apple - installed 2019-10-08) AppleAVBAudio: 760.6 (Apple - installed 2019-10-08) BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-02-07) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-06-07) User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: Grammarly for Safari (App Store - installed 2020-04-13) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2020-03-27) Time Machine: Time Machine Not Configured! Performance: System Load: 3.77 (1 min ago) 3.27 (5 min ago) 4.05 (15 min ago) Nominal I/O speed: 0.95 MB/s File system: 115.98 seconds Write speed: 174 MB/s Read speed: 957 MB/s CPU Usage Snapshot: Type Overall System: 18 % User: 29 % Idle: 53 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 86.54 % (?) Backup and Sync 76.05 % (Google, Inc.) trustd 17.09 % (Apple) EtreCheck 4.18 % (App Store) CoreServicesUIAgent 1.00 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 378 MB (App Store) Google Chrome 81 MB (Google, Inc.) Backup and Sync 56 MB (Google, Inc.) System Information 46 MB (Apple) App Store 37 MB (Apple) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) Other processes 3 MB / 664 KB (?) SystemUIServer 0 B / 560 B (Apple) diagnostics_agent 0 B / 0 B (Apple) System Preferences 0 B / 0 B (Apple) loginwindow 0 B / 0 B (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 25 MB Used RAM: 3.34 GB Cached files: 651 MB Available RAM: 675 MB Swap Used: 288 MB Software Installs (past 30 days): Install Date Name (Version) 2020-03-27 Safari (13.1) 2020-04-01 Pages (10.0) 2020-04-03 MRTConfigData (1.58) 2020-04-07 macOS Catalina (10.15.4) 2020-04-13 Grammarly for Safari (9.14) 2020-04-13 Microsoft Word 2020-04-13 Microsoft Outlook 2020-04-13 Microsoft OneNote 2020-04-13 Microsoft Excel 2020-04-14 Adobe Flash Player 2020-04-14 Adobe Pepper Flash Player 2020-04-17 XProtectPlistConfigData (2119) 2020-04-23 Microsoft AutoUpdate 2020-04-24 Microsoft PowerPoint 2020-04-25 EtreCheck (5.5.4) Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report