EtreCheckPro version: 6.6 (66014) Report generated: 2022-06-10 15:23:58 Download EtreCheckPro from https://etrecheck.com Runtime: 4:10 Performance: Good Problem: Other problem Major Issues: Anything that appears on this list needs immediate attention. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed. System modifications - There are a large number of system modifications running in the background. Runaway user process - A user process is using a large percentage of your CPU. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. External drives and performance - There are external drives connected that could be affecting performance. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro16,2 2 GHz Quad-Core Intel Core i5 (i5-1038NG7) CPU: 4-core 16 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 8 GB LPDDR4X 3733 BANK 2/ChannelB-DIMM0 - 8 GB LPDDR4X 3733 Battery: Health = Normal - Cycle count = 16 Video Information: Intel Iris Plus Graphics - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 1.00 TB disk1 [APFS Virtual drive] 1.00 TB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared - 15.24 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.24 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 629.56 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 338 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 1.12 GB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 20 KB used) disk1s6 - Update (APFS) (Shared - 3 MB used) disk2 - LaCie P9227 Slim 1.00 TB (Mechanical) External USB 5 Gbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - L***********e (Journaled HFS+) 999.86 GB (664 MB used) disk3 - WD My Book 1230 4.00 TB External USB 480 Mbit/s USB disk3s1 - EFI [EFI] 315 MB disk3s2 - `*****************************************************e (Journaled HFS+) 2.00 TB (1.51 TB used) disk3s3 - P****s (Journaled HFS+) 2.00 TB (853 MB used) disk4 - WD Elements 25A3 6.00 TB External USB 480 Mbit/s USB disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk4s2 - W*********************B (Journaled HFS+) 2.00 TB (789.27 GB used) disk4s3 - W******************* (Journaled HFS+) 4.00 TB (398.61 GB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] 1.00 TB (Shared - 15.24 GB used, 389.17 GB available, 353.79 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 1.00 TB (Shared - 629.56 GB used, 389.17 GB available, 353.79 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s3 - Preboot [APFS Preboot] 1.00 TB (Shared - 338 MB used, 353.79 GB free) APFS Mount point: /System/Volumes/Preboot disk1s5 - VM [APFS VM] 1.00 TB (Shared - 20 KB used, 353.79 GB free) APFS Mount point: /System/Volumes/VM disk1s6 - Update 1.00 TB (Shared - 3 MB used, 353.79 GB free) APFS Mount point: /System/Volumes/Update disk2s2 - L***********e 999.86 GB (664 MB used, 999.20 GB free) Journaled HFS+ Mount point: /Volumes/L***********e Owners enabled: No disk3s2 - `*****************************************************e 2.00 TB (1.51 TB used, 490.05 GB free) Journaled HFS+ Mount point: /Volumes/`*****************************************************e disk3s3 - P****s 2.00 TB (853 MB used, 2.00 TB free) Journaled HFS+ Mount point: /Volumes/P****s Owners enabled: No disk4s2 - W*********************B 2.00 TB (789.27 GB used, 1.21 TB free) Journaled HFS+ Mount point: /Volumes/W*********************B disk4s3 - W******************* 4.00 TB (398.61 GB used, 3.60 TB free) Journaled HFS+ Mount point: /Volumes/W******************B Owners enabled: No Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 iCloud Status: one pending file System Software: macOS Monterey 12.4 (21F79) Time since boot: Less than an hour Notifications: Safari.app one notification Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple and Malwarebytes Unsigned Files: Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller Details: Exact match found in the legitimate list - probably OK Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist Plugin: /Library/Internet Plug-Ins/AdobeExManDetect.plugin Apps: 24 Old Applications: 68 x86-only apps Kernel Extensions: /Applications/Recoverit.app [Not Loaded] WondershareDriver.kext - com.wondershare.driver (2.1.3 - SDK 10.14) /Applications/iMusic.app [Not Loaded] SystemAudioRecorder.kext - com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6) /Library/Extensions [Not Loaded] BJUSBLoad.kext - jp.co.canon.bj.print.BJUSBLoad (10.75.21 - SDK 10.8) [Not Loaded] CIJUSBLoad.kext - jp.co.canon.ij.print.CIJUSBLoad (16.0.10 - SDK 10.9) System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 185 Apple tasks [Running] 157 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 15 Apple tasks [Loaded] 177 Apple tasks [Running] 164 Apple tasks Launch Daemons: [Loaded] com.adobe.SwitchBoard.plist (Not signed - installed 2018-10-24) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2022-05-06) [Running] com.adobe.agsservice.plist (Adobe Inc. - installed 2022-06-03) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2021-05-10) [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2022-01-04) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2022-05-16) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2022-04-27) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-29) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-07-29) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-05-10) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2022-05-28) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-05-15) [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - installed ) [Loaded] jp.co.canon.MasterInstaller.plist (Not signed - installed 2022-03-10) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-01-14) Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2022-01-04) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-05-06) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2022-06-03) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-03) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-04-26) [Running] com.canon.usa.EOSWebcamUtility.plist (Canon U.S.A., Inc. - installed 2020-09-06) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2022-04-27) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-07-29) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-05-10) User Launch Agents: [Other] com.VoiceFive.AMP.plist (Not signed - installed 2018-09-16) [Loaded] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2022-01-04) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2022-06-03) [Other] com.aimersoft.iMusicHelper.plist (WonBo Technology Co., Ltd - installed 2022-01-04) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2022-02-16) User Login Items: [Running] CIJSULAgent (Canon Inc. - installed 2022-03-10) Modern Login Item /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app [Running] CanonIJExtendedSurveyLaunchAgent (Canon Inc. - installed 2022-03-10) Modern Login Item /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/MacOS/ESPController.app/Contents/Library/LoginItems/CanonIJExtendedSurveyLaunchAgent.app [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2018-08-02) Modern Login Item /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app [Running] Dropbox (Dropbox, Inc. - installed 2022-06-08) Application /Applications/Dropbox.app [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-07-29) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-07-29) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Not Loaded] PhotoStreamAgent (App Store - installed 2022-01-04) Modern Login Item /Users/Shared/Previously Relocated Items/Security/_CCC SafetyNet/2018-08-02 (August 02) 19-59-11/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Not Loaded] HP Device Monitor (Hewlett Packard - installed 2022-01-04) Modern Login Item /Users/Shared/Previously Relocated Items/Security/_CCC SafetyNet/2018-08-02 (August 02) 19-59-11/Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app [Running] iMusic Helper (WonBo Technology Co., Ltd - installed 2022-01-04) Application ~/Library/Application Support/iMusic/iMusic Helper.app [Loaded] com.adobe.SwitchBoard.monitor.plist (Not signed) MachInit /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (Adobe Inc. - installed 2022-05-06) AdobeExManDetect: AdobeExManDetect 1.1.0.0 (? - installed 2018-11-05) CoreMediaIO Plug-ins: EOSWebcamUtility: 1.0.4.0 (Canon U.S.A., Inc. - installed 2022-06-10) Backup: Auto backup: Yes Destinations: W*********************B [Local] (Last used) Total size: 2.00 TB Total number of backups: 30 Oldest backup: 2022-01-14 06:16:42 Last backup: 2022-06-08 20:03:39 3 local snapshots Oldest local snapshot: 2022-06-08 19:57:16 Last local snapshot: 2022-06-10 15:14:18 3rd party backup: Carbon Copy Cloner Performance: System Load: 4.38 (1 min ago) 6.22 (5 min ago) 5.47 (15 min ago) Nominal I/O speed: 2.01 MB/s File system: 16.94 seconds Write speed: 2824 MB/s Read speed: 2021 MB/s CPU Usage Snapshot: Type Overall System: 14 % User: 20 % Idle: 66 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) backupd 170.82 % (Apple) RTProtectionDaemon 35.22 % (Malwarebytes Corporation) kernel_task 17.32 % (Apple) mdbulkimport (4) 16.66 % (Apple) EtreCheckPro 15.28 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Adobe CEF Helper (Renderer) 853 MB (Adobe Inc.) EtreCheckPro 805 MB (Etresoft, Inc.) Dropbox (3) 376 MB (Dropbox, Inc.) mds_stores 243 MB (Apple) Dropbox Helper (Renderer) (2) 211 MB (Dropbox, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) corespeechd 2 KB / 9 MB (Apple) mDNSResponder 708 KB / 242 KB (Apple) Dropbox 31 KB / 255 KB (Dropbox, Inc.) biometrickitd 144 KB / 44 KB (Apple) apsd 25 KB / 37 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) backupd 64 (Apple) RTProtectionDaemon 13 (Malwarebytes Corporation) WindowServer 4 (Apple) mds 2 (Apple) mds_stores 1 (Apple) Virtual Memory Information: Physical RAM: 16 GB Free RAM: 848 MB Used RAM: 7.56 GB Cached files: 7.61 GB Available RAM: 8.44 GB Swap Used: 0 B Software Installs (past 60 days): Install Date Name (Version) 2022-04-16 macOS 12.3.1 (12.3.1) 2022-04-27 Numbers (12.0) 2022-04-27 Pages (12.0) 2022-04-27 GarageBand (10.4.6) 2022-04-28 Keynote (12.0) 2022-05-01 MRTConfigData (1.93) 2022-05-10 Microsoft AutoUpdate (4.47.22050700) 2022-05-15 Microsoft OneNote (16.61.22050700) 2022-05-15 Microsoft Outlook (16.61.22050700) 2022-05-15 Microsoft PowerPoint (16.61.22050700) 2022-05-15 Microsoft Word (16.61.22050700) 2022-05-15 Microsoft Teams (1.00.511157) 2022-05-16 Malwarebytes for Mac (1.0) 2022-05-20 iMovie (10.3.3) 2022-05-24 Microsoft Excel (16.61.22052000) 2022-05-26 macOS 12.4 (12.4) 2022-05-28 Microsoft Office Licensing Helper (0) 2022-06-09 XProtectPlistConfigData (2160) Clean up: ~/Library/LaunchAgents/com.VoiceFive.AMP.plist /private/var/folders/62/prwgbzd92nd49pqwrvk3h3980000gn/T/AppTranslocation/569E8BF6-E193-4905-9B90-DEA96D0F640C/d/AMP.app/Contents/MacOS/AMP Executable not found Diagnostics Information (past 7-30 days): 2022-06-10 15:21:19 backupd High CPU Use (2 times) Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd 2022-06-10 15:15:01 triald High CPU Use (2 times) Executable: /usr/libexec/triald 2022-06-09 19:43:44 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/ResetCounter-2022-06-09-194344.ips Crash 2022-06-09 19:42:04 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/ResetCounter-2022-06-09-194204.ips Crash 2022-06-08 12:46:03 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2022-06-07 19:22:43 RTProtectionDaemon.app High CPU Use (3 times) Executable: /Library/Application Support/Malwarebytes/*/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app 2022-06-05 12:47:26 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/ResetCounter-2022-06-05-124726.ips Crash End of report