EtreCheck version: 4.3.2 (4D034) Report generated: 2022-03-24 08:19:23 Download EtreCheck from https://etrecheck.com Runtime: 6:50 Performance: Below Average Problem: Other problem Description: Touch ID not working Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Heavy CPU usage - Some processes are using an unusually high amount of CPU. Low disk space - This machine is running critically low on free hard drive space. Minor Issues: These issues do not need immediate attention but they may indicate future problems. Clean up - There are orphan files that could be removed. Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed. System modifications - There are a large number of system modifications running in the background. Low performance - EtreCheck report took over 5 minutes to run. This is unusual. Insufficient permissions - EtreCheck running under a standard user. Diagnostic information may not be available. 32-bit Apps - This machine has 32-bits apps that may have problems in the future. Hardware Information: iMac Model: iMac21,1 1 2.4 GHz Unknown (8) CPU: %@-core 16 RAM - Upgradeable _name - Empty Video Information: Apple M1 iMac Drives: disk0 - APPLE SSD AP1024Q 1.00 TB (Solid State - TRIM: Yes) Internal Apple Fabric (null) (null) NVM Express disk0s1 524 MB disk1s1 - i********t (APFS) [APFS Preboot] 524 MB (8 MB used) disk1s2 - x**T (APFS) 524 MB (6 MB used) disk1s3 - H******e (APFS) 524 MB (528 KB used) disk1s4 - Recovery (APFS) [Recovery] 524 MB (20 KB used) disk0s2 994.66 GB disk3s1 - Macintosh HD (APFS) 994.66 GB (15.20 GB used) disk3s2 - Preboot (APFS) [APFS Preboot] 994.66 GB (626 MB used) disk3s3 - Recovery (APFS) [Recovery] 994.66 GB (798 MB used) disk3s4 - U****e (APFS) 994.66 GB (35 MB used) disk3s5 - D**a (APFS) 994.66 GB (638.22 GB used) disk3s6 - VM (APFS) [APFS VM] 994.66 GB (2.15 GB used) disk0s3 5.37 GB disk2s1 - Recovery (APFS) [Recovery] 5.37 GB (1.70 GB used) disk2s2 - U****e (APFS) 5.37 GB (262 KB used) disk6 - Samsung PSSD T7 1.00 TB (Unknown) External USB 10 Gbit/s+ disk6s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk6s2 1000.00 GB disk7s1 - P*************r (APFS) 1000.00 GB (15.75 GB used) disk7s2 - P********************a (APFS) 1000.00 GB (933.68 GB used) disk7s3 - Preboot (APFS) [APFS Preboot] 1000.00 GB (310 MB used) disk7s4 - Recovery (APFS) [Recovery] 1000.00 GB (786 MB used) disk7s5 - VM (APFS) [APFS VM] 1000.00 GB (20 KB used) disk8 - Seagate BUP Slim BK 1.00 TB (Unknown) External USB 5 Gbit/s disk8s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk8s2 - P***********e (Journaled HFS+) 999.86 GB disk9 - Seagate Portable 2.00 TB (Unknown) External USB 5 Gbit/s disk9s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk9s2 2.00 TB disk10s2 - S********************e (Case-sensitive APFS) 2.00 TB (1.14 TB used) disk11 - Seagate Portable 5.00 TB (Unknown) External USB 5 Gbit/s disk11s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk11s2 5.00 TB disk12s1 - C*******t (APFS) 5.00 TB (436.06 GB used) Mounted Volumes: disk1s1 - i********t [APFS Preboot] 524 MB APFS Mount point: /System/Volumes/iSCPreboot disk1s2 - x**T 524 MB APFS Mount point: /System/Volumes/xarts disk1s3 - H******e 524 MB APFS Mount point: /System/Volumes/Hardware disk3s1s1 - Macintosh HD 994.66 GB APFS Mount point: / disk3s2 - Preboot [APFS Preboot] 994.66 GB APFS Mount point: /System/Volumes/Preboot disk3s4 - U****e 994.66 GB APFS Mount point: /System/Volumes/Update disk3s5 - D**a 994.66 GB APFS Mount point: /System/Volumes/Data Encrypted disk3s6 - VM [APFS VM] 994.66 GB APFS Mount point: /System/Volumes/VM disk7s1 - P*************r 1000.00 GB APFS Mount point: /Volumes/Portable Booter disk7s2 - P********************a 1000.00 GB APFS Mount point: /Volumes/Portable Booter - Data disk8s2 - P***********e 999.86 GB (558.00 GB free) Journaled HFS+ Mount point: /Volumes/Photo Storage disk10s2 - S********************e 2.00 TB Case-sensitive APFS Mount point: /Volumes/Seagate Portable Drive Encrypted disk12s1 - C*******t 5.00 TB APFS Mount point: /Volumes/Chia Plot Network: Interface en0: Ethernet One IPv4 address One IPv6 address Interface en1: Wi-Fi 802.11 a/b/g/n/ac/ax One IPv4 address One IPv6 address Interface en10: Thunderbolt Ethernet Slot 1 Interface en11: HERO8 BLACK Interface en8: USB 10/100/1000 LAN Interface en7: iPhone Interface bridge0: Thunderbolt Bridge System Software: 10.17.4 10.17.4 (21E230) Time since boot: About a day System Load: 4.05 (1 min ago) 4.52 (5 min ago) 4.12 (15 min ago) Security: System Status Gatekeeper Mac App Store and identified developers System Integrity Protection Enabled Unsigned Files: Launchd: /Library/LaunchAgents/com.maintain.Restart.plist Executable: /usr/bin/osascript -e delay 3 -e try -e do shell script "killall Cocktail" -e end try -e ignoring application responses -e try -e tell application "System Events" to restart -e end try -e end ignoring Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.visualware.bcs.plist Executable: /Applications/BCS/Contents/MacOS/BCS Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.addigy.identity-monitor.plist Executable: /bin/bash /Library/Addigy/AddigyIDSync/restore-native-authdb Launchd: /Library/LaunchAgents/com.maintain.Sleep.plist Executable: /usr/bin/osascript -e delay 3 -e try -e do shell script "killall Cocktail" -e end try -e ignoring application responses -e try -e tell application "System Events" to sleep -e end try -e end ignoring Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.monitoringclient.client.plist Executable: /Library/MonitoringClient/RunClient Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.monitoringclient.updater.plist Executable: /Library/MonitoringClient/RunUpdater Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.maintain.CocktailScheduler.plist Executable: /usr/bin/osascript -e try -e set schedulerOwner to do shell script "defaults read /Library/'Application Support'/Cocktail/Scheduler.plist SchedulerOwner" -e do shell script "users" -e if the result contains schedulerOwner then -e do shell script "/bin/sh /Library/'Application Support'/Cocktail/Scheduler.sh" -e end if -e end try Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.maintain.LogOut.plist Executable: /usr/bin/osascript -e delay 3 -e try -e do shell script "killall Cocktail" -e end try -e ignoring application responses -e try -e tell application "System Events" to log out -e end try -e end ignoring Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.addigy.self-service.plist Executable: /Library/Addigy/macmanage/MacManageHelper.app/Contents/MacOS/MacManageHelper Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.maintain.ShutDown.plist Executable: /usr/bin/osascript -e delay 3 -e try -e do shell script "killall Cocktail" -e end try -e ignoring application responses -e try -e tell application "System Events" to shut down -e end try -e end ignoring Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.monitoringclient.beacon.plist Executable: /Library/MonitoringClient/RunBeacon Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.addigy.policier.plist Executable: /bin/bash Details: Exact match found in the whitelist - probably OK 32-bit Applications: 14 32-bit apps Kernel Extensions: /Library/Extensions [Not Loaded] FTDIUSBSerialDriver.kext (2.3 - SDK 10.9) System Launch Agents: [Not Loaded] 8 Apple tasks [Loaded] 206 Apple tasks [Running] 137 Apple tasks [Other] One Apple task System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 203 Apple tasks [Running] 135 Apple tasks [Other] One Apple task Launch Agents: [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2022-02-01) [Running] com.todyl.SGNConnect.plist (Todyl Inc. - installed 2022-03-23) [Not Loaded] com.maintain.PurgeInactiveMemory.plist (Apple - installed 2022-02-26) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2022-02-14) [Running] com.logitech.vc.LogiVCCoreService.plist (Logitech Inc. - installed 2019-09-17) [Loaded] com.adobe.ccxprocess.plist (Adobe Inc. - installed 2022-03-01) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2022-03-21) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2022-03-05) [Running] com.adobe.GC.AGM.plist (Adobe Inc. - installed 2021-12-11) [Not Loaded] com.maintain.Sleep.plist (? 94f768ba - installed 2022-02-26) [Loaded] app.mmhmm.Camera.Assistant.plist (mmhmm inc. - installed 2021-10-28) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2022-02-14) [Running] com.splashtop.streamer-for-user.plist (Splashtop Inc. - installed 2022-03-18) [Running] com.monitoringclient.cmhelperd.plist (Monitoring Client LLC - installed 2022-03-14) [Running] com.addigy.self-service.plist (? c00e405e - installed 2022-03-23) [Not Loaded] com.maintain.LogOut.plist (? 1d95663e - installed 2022-02-26) [Not Loaded] com.maintain.Restart.plist (? 5421a7fd - installed 2022-02-26) [Not Loaded] com.addigy.agent-prelogin.plist (Addigy, Inc - installed 2022-03-17) [Running] com.addigy.agent-postlogin.plist (Addigy, Inc - installed 2022-03-17) [Loaded] com.audiojinglex.soundtree.agent.plist (Shuxun Liao - installed 2021-10-12) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-11) [Not Loaded] com.splashtop.streamer-for-root.plist (Splashtop Inc. - installed 2022-03-18) [Not Loaded] com.maintain.ShutDown.plist (? 9b7e817c - installed 2022-02-26) Launch Daemons: [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2022-03-21) [Running] com.addigy.psadmintunnel.plist (Addigy, Inc - installed 2022-03-22) [Loaded] com.tclementdev.timemachineeditor.scheduler.plist (Thomas CLEMENT - installed 2021-05-09) [Loaded] com.ecamm.EcammAudioXPCHelper.plist (Ecamm Network, LLC - installed 2021-04-22) [Loaded] com.addigy.updater.plist (Addigy, Inc - installed 2022-03-17) [Loaded] com.ecamm.EcammVideoXPCHelper.plist (Ecamm Network, LLC - installed 2021-04-22) [Other] com.todyl.sgnfilebeat.plist (Todyl Inc. - installed 2022-03-09) [Loaded] com.macpaw.CleanMyMac-setapp.Agent.plist (MacPaw Inc. - installed 2021-10-16) [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2021-10-13) [Loaded] com.monitoringclient.client.plist (? 95a0f0b4 - installed 2022-03-09) [Loaded] com.rogueamoeba.acetool.plist (Rogue Amoeba Software, LLC - installed 2021-12-08) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2022-03-23) [Loaded] com.monitoringclient.beacon.plist (? c75ac608 - installed 2022-03-09) [Not Loaded] com.maintain.CocktailScheduler.plist (? 300b8a41 - installed 2022-02-26) [Other] com.todyl.sgnauditbeat.plist (Todyl Inc. - installed 2022-03-09) [Other] com.addigy.identity-monitor.plist (? 75ef497a - installed 2022-02-26) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2022-02-14) [Running] com.bjango.istatmenus.daemon.plist (Bjango Pty Ltd - installed 2021-11-20) [Loaded] com.adobe.agsservice.plist (Adobe Inc. - installed 2021-12-11) [Loaded] com.omnigroup.OmniSoftwareUpdate.OSUInstallerPrivilegedHelper.7.plist (The Omni Group - installed 2020-08-25) [Running] com.todyl.SGNCoreHelper.plist (Todyl Inc. - installed 2022-03-09) [Running] com.addigy.agent.plist (Addigy, Inc - installed 2022-03-17) [Running] com.visualware.bcs.plist (? e59f1eb - installed 2020-09-02) [Running] com.monitoringclient.diskjournald.plist (Monitoring Client LLC - installed 2022-03-09) [Loaded] com.addigy.collector.plist (Addigy, Inc - installed 2021-04-08) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2022-03-21) [Loaded] com.monitoringclient.updater.plist (? 641041c7 - installed 2022-03-09) [Other] com.gopro.GoProWebcamDaemon.plist (? 59224034 - installed 2021-08-22) [Loaded] us.zoom.ZoomDaemon.plist (Zoom Video Communications, Inc. - installed 2022-03-17) [Loaded] com.audiojinglex.soundtree.agent.plist (Shuxun Liao - installed 2021-10-12) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2022-03-05) [Loaded] com.addigy.policier.plist (? 3e1addd2 - installed 2022-03-17) [Running] com.backblaze.bzserv.plist (Backblaze - installed 2021-05-31) [Running] com.todyl.SGNUpdater.plist (Todyl Inc. - installed 2022-01-18) [Running] com.addigy.lan-cache.plist (Addigy, Inc - installed 2021-05-06) [Loaded] com.addigy.watchdog.plist (Addigy, Inc - installed 2022-03-17) [Loaded] com.splashtop.streamer-srioframebuffer.plist (Splashtop Inc. - installed 2022-03-18) [Loaded] com.bjango.istatmenus-setapp.installerhelper.plist (Bjango Pty Ltd - installed 2021-11-20) [Loaded] com.prosofteng.DriveGenius.locum.plist (PROSOFT Engineering, Inc. - installed 2022-02-21) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-10-12) [Running] com.todyl.SGNWatchDog.plist (Todyl Inc. - installed 2022-03-09) [Loaded] com.addigy.auditor.plist (Addigy, Inc - installed 2021-09-07) [Running] com.rogueamoeba.aceagent.plist (Rogue Amoeba Software, LLC - installed 2021-12-08) [Running] com.decisivetactics.printopia-server.plist (Decisive Tactics, Inc. - installed 2021-12-07) [Loaded] com.proxyman.NSProxy.HelperTool.plist (TablePlus Inc - installed 2021-10-28) [Running] com.bjango.istatmenus.fans.plist (Bjango Pty Ltd - installed 2021-11-20) [Loaded] com.addigy.maintenance.plist (Addigy, Inc - installed 2022-03-17) [Running] com.splashtop.streamer-daemon.plist (Splashtop Inc. - installed 2022-03-18) User Launch Agents: [Running] com.setapp.DesktopClient.SetappAgent.plist (Setapp Limited - installed 2022-03-01) [Not Loaded] com.movavi.converteragent.startup.plist (Movavi Software Inc - installed 2020-10-23) [Loaded] com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2022-01-20) [Not Loaded] com.microsoft.OneDriveMigrationLauncher.plist (Microsoft Corporation - installed 2022-03-21) [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Inc. - installed 2021-12-11) [Running] com.bjango.istatmenus.agent.plist (Bjango Pty Ltd - installed 2021-11-20) [Running] com.prosofteng.DGMonitor.plist (PROSOFT Engineering, Inc. - installed 2021-11-09) [Not Loaded] Devices.xml (? 0 - installed 2021-01-21) [Loaded] com.rogueamoeba.loopbackd.plist (Rogue Amoeba Software, LLC - installed 2021-10-27) [Running] com.setapp.DesktopClient.SetappLauncher.plist (Setapp Limited - installed 2022-03-05) [Running] com.backblaze.bzbmenu.plist (Backblaze - installed 2022-03-23) [Loaded] com.glouel.AerialUpdaterAgent.plist (Guillaume Louel - installed 2020-09-24) [Running] com.bjango.istatmenus.status.plist (Bjango Pty Ltd - installed 2021-11-20) [Other] com.setapp.DesktopClient.SetappUpdater.plist (Setapp Limited - installed 2022-03-01) [Not Loaded] SuuntolinkLauncher (? 0 - installed 2021-01-21) [Loaded] com.logmein.GoToMeeting.G2MAIRUploader.plist (LogMeIn, Inc. - installed 2022-01-20) User Login Items: TextExpander Application (SmileOnMyMac, LLC - installed 2022-01-10) (/Applications/TextExpander.app) CoreNexa Application (eZuce Inc. - installed 2021-04-15) (/Applications/CoreNexa.app) Alfred 4 Application (Running with Crayons Ltd - installed 2021-10-15) (/Applications/Alfred 4.app) OneDrive Application (Microsoft Corporation - installed 2022-03-21) (/Applications/OneDrive.app) Default Folder X Application (St. Clair Software - installed 2022-02-13) (/Users/***/Applications/Setapp/Default Folder X.app) GoPro Webcam Application (GoPro, Inc. - installed 2021-10-16) (/Applications/GoPro Webcam.app) Keyboard Maestro Engine Application (Stairways Software Pty Ltd - installed 2021-12-06) (/Applications/Keyboard Maestro.app/Contents/MacOS/Keyboard Maestro Engine.app) Internet Plug-ins: AdobeAAMDetect: 3.0.0.0 (installed 2022-02-01) 3rd Party Preference Panes: Backblaze Backup (installed 2021-05-31) MACS Monitor (installed 2022-03-14) SwiftDefaultApps (installed 2019-07-28) Time Machine: Time Machine Not Configured! Top Processes by CPU: Process (count) Source % of CPU Location CoreNexa eZuce Inc. 64 assistant_service Apple 49 WindowServer Apple 27 system_profiler Apple 25 lsd (6) Apple 13 Top Processes by Memory: Process (count) Source RAM usage Location Brave Browser Helper (Renderer) (25) Brave Software, Inc. 866 MB Adobe CEF Helper (Renderer) Adobe Inc. 338 MB mdworker_shared (24) Apple 310 MB Microsoft Teams Helper (Renderer) (6) Microsoft Corporation 180 MB Brave Browser Brave Software, Inc. 171 MB Top Processes by Network Use: Process Source Input Output Location sgnvpn Todyl Inc. 4.93 GB81.07 GB mDNSResponder Apple 323 MB 44 MB CoreNexa eZuce Inc. 9 MB 10 MB rapportd Apple 1 MB 2 MB exchangesyncd Apple 1 MB 89 KB Top Processes by Energy Use: Process (count) Source Energy (0-100) Location Teams Microsoft Corporation 0 akd Apple 0 login Apple 0 ContextService Apple 0 85C27NK92C.com.flexibits.fantastical2.mac.helper.app Flexibits Inc. 0 Virtual Memory Information: Available RAM 467 MB Free RAM 49 MB Used RAM 15.54 GB Cached files 418 MB Swap Used 884 MB Software Installs (past 30 days): Name Version Install Date Splashtop Business 3.5.0.0 2022-02-24 FileZilla Pro 3.58.1 2022-02-28 Darkroom 5.8.5 2022-02-28 Microsoft AutoUpdate 4.44.22021501 2022-03-05 Keeper Password Manager 16.4.6 2022-03-10 com.monitoringclient.pythonframework 3 2022-03-14 MACS Monitor 5.0 2022-03-14 Dropbox-141.4.3299 141.4.3299 2022-03-17 ParallelsDesktop 17.0.1 2022-03-17 Zoom 5.9.6.4993 2022-03-17 Lingon X 5.2.9 2022-03-17 Bartender 3 3.0.45 2022-03-17 XProtectPlistConfigData 2158 2022-03-18 MRTConfigData 1.91 2022-03-18 Office-Reset 2022-03-18 Splashtop Streamer 3.5.0.0 2022-03-18 Microsoft OneDrive 22.33.213 2022-03-20 Button Creator 1.6.1 2022-03-22 Slack 4.24.1 2022-03-23 OneDrive 22.045.0227 2022-03-23 Microsoft To Do 2.66 2022-03-23 Apple Configurator 2.15.1 2022-03-23 Valet Car Control 2.4.5 2022-03-23 Twitter 9.4.1 2022-03-23 Securly Certificate Installer 1.0 2022-03-23 IT Support 2.1 2022-03-23 Microsoft Teams 1.00.508073 2022-03-23 KeyPad 1.92 2022-03-23 Craft 2.1.6 2022-03-23 Speedify 11.9.2 2022-03-23 Pixelmator Pro 2.3.8 2022-03-23 Chrome 80.0.3987.116 2022-03-24 BBEdit 13.0 2022-03-24 Sonos-10.1 10.1 2022-03-24 Firefox 73.0.1 2022-03-24 Alfred 4.0.4 2022-03-24 Clean up: /Library/LaunchDaemons/com.gopro.GoProWebcamDaemon.plist /Library/CoreMediaIO/Plug-Ins/DAL/GoProWebCam.plugin/Contents/Resources/GoProWebcamDaemon Executable not found Diagnostics Information (past 7 days): Directory /Library/Logs/DiagnosticReports is not accessible. Run as an administrator account to see more information. End of report