EtreCheck version: 5.1 (5020) Report generated: 2019-01-21 14:13:14 Download EtreCheck from https://etrecheck.com Runtime: 18:53 Performance: Poor Sandbox: Enabled Full drive access: Disabled Problem: Computer is too slow Major Issues: Anything that appears on this list needs immediate attention. Failing hard drive - This machine has an older, mechanical hard disk that appears to be failing. Minor Issues: These issues do not need immediate attention but they may indicate future problems. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed. System modifications - There are a large number of system modifications running in the background. 32-bit Apps - This machine has 32-bits apps that may have problems in the future. Abnormal shutdown - Your machine shut down abnormally. Limited drive access - More information may be available with Full Drive Access. Hardware Information: iMac (21.5-inch, Late 2012) iMac Model: iMac13,1 1 2.9 GHz Intel Core i5 (i5-3470S) CPU: 4-core 8 RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 ok BANK 1/DIMM0 - 4 GB DDR3 1600 ok Video Information: NVIDIA GeForce GT 650M - VRAM: 512 MB iMac 1920 x 1080 Drives: disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 1000.00 GB disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes) disk1s1 - Macintosh HD (APFS) (Shared - 397.09 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 4.29 GB used) disk2 - Seagate BUP Slim BK 2.00 TB External USB 480 Mbit/s USB disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk2s2 - P*****I (Journaled HFS+) 2.00 TB (836.27 GB used) disk3 - Toshiba External USB 3.0 3.00 TB External USB 480 Mbit/s USB disk3s1 210 MB disk3s2 - T**********n (Mac OS Extended) 3.00 TB disk4 - WD 10EAVS External 1.00 TB External USB 480 Mbit/s USB disk4s1 [Partition Map] 32 KB disk4s3 - G*****k (Journaled HFS+) 333.40 GB (333.02 GB used) disk4s5 - D**********t (Mac OS Extended) 333.40 GB (322.36 GB used) disk4s7 - T********r (Journaled HFS+) 333.00 GB (186.57 GB used) Mounted Volumes: disk1s1 - Macintosh HD 1000.00 GB (597.86 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] (Shared - 4.29 GB used) APFS Mount point: /private/var/vm disk2s2 - P*****I 2.00 TB (1.16 TB free) Journaled HFS+ Mount point: /Volumes/P*****I disk4s3 - G*****k 333.40 GB (383 MB free) Journaled HFS+ Mount point: /Volumes/G*****k disk4s5 - D**********t 333.40 GB (11.04 GB free) Mac OS Extended Mount point: /Volumes/D**********t disk4s7 - T********r 333.00 GB (146.43 GB free) Journaled HFS+ Mount point: /Volumes/T********r Network: Interface en0: Ethernet Interface en5: iPhone Interface fw0: Thunderbolt FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Mojave 10.14.2 (18C54) Time since boot: Less than an hour Security: System Status Gatekeeper Enabled System Integrity Protection Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.akamai.single-user-client.plist Executable: ~/Applications/Akamai/netsession_mac Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.cnet.ttengine.plist Executable: /Library/TechTracker/TTEngine.app/Contents/MacOS/TTEngine Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.iLike.Agent.plist Executable: /Users/***/Library/Application Support/iLike/Agent/iLikeAgent.app/Contents/MacOS/iLikeAgent Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.securemac.MacScan3.Scheduler.plist Executable: '~/Library/Application Support/SecureMac/MacScan/MacScan' --args -ScheduledScan YES Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.epson.Epson_Low_Ink_Reminder.launcher.plist Executable: /Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app/Contents/MacOS/EpsonLowInkReminderAgent Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/ltcm.plist Executable: /Applications/LTCM.app/Contents/Resources/LTCMLauncher.app/Contents/MacOS/LTCMLauncher -s -a Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.epson.eventmanager.agent.plist Executable: /Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app/Contents/MacOS/EEventManager Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist Executable: /opt/X11/lib/X11/xinit/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist Executable: /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyncClient --sync com.apple.Safari --entitynames com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/PACESupport.plist Executable: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.cooliris.SetLaunchArch.plist Executable: /Library/InputManagers/Cooliris/Cooliris.bundle/Contents/Resources/SetLaunchArch com.apple.Safari i386 Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.hp.help.tocgenerator.plist Executable: /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app/Contents/MacOS/TOCGenerator Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist Executable: /opt/X11/lib/X11/xinit/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d Details: Exact match found in the whitelist - probably OK 32-bit Applications: 60 32-bit apps Kernel Extensions: /Applications/DiskWarrior.app DiskWarriorPreview.kext (5.2 - SDK 10.5) /Applications/Plex Media Server.app Soundflower.kext (1.5.1) /Applications/Toast 10 Titanium/Toast Titanium.app RoxioBluRaySupport.kext (1.1.6) TDIXController.kext (2.0) /Applications/iTube Studio.app SystemAudioRecorder.kext (1.1.0 - SDK 10.6) /Applications/zoom.us.app ZoomAudioDevice.kext (1.1 - SDK 10.8) /System/Library/Extensions AgfaUsbScanner.kext (1.0.0b1) CDSDAudioCaptureSupport.kext (1.5) PACESupport.kext (5.6.1) PACESupport2.kext (5.6.1) PACESupportFamily.kext (5.6.1) HotSync Classic Seize.kext (3.2) /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns PACESupportLeopard.kext (5.6.1) PACESupportPanther.kext (5.6.1) PACESupportTiger.kext (5.6.1) Startup Items: PACESupport Path: /Library/StartupItems/PACESupport Qmaster Path: /Library/StartupItems/Qmaster System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 166 Apple tasks [Running] 117 Apple tasks System Launch Daemons: [Not Loaded] 37 Apple tasks [Loaded] 174 Apple tasks [Running] 121 Apple tasks [Other] 3 Apple tasks Launch Agents: [Not Loaded] com.cooliris.SetLaunchArch.plist (? 1b2f7fcd - installed 2009-12-15) [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-12-23) [Loaded] com.adobe.ElementsAutoCreator-17.0.plist (Adobe Systems, Inc. - installed 2018-12-19) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-01-17) [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-12-19) [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2018-08-02) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-02-14) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18) [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-12-23) [Loaded] org.macosforge.xquartz.startx.plist (? 2748570a - installed 2011-11-04) [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (? e5b56ea9 - installed 2012-05-13) [Loaded] com.hp.help.tocgenerator.plist (? 11d191c4 - installed 2009-08-04) [Running] com.epson.eventmanager.agent.plist (? cd93600d - installed 2012-06-20) [Running] com.epson.ecrp.launcher.plist (Seiko Epson Corporation - installed 2018-08-02) [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-12-19) Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2017-12-14) [Loaded] org.macosforge.xquartz.privileged_startx.plist (? 802debdd - installed 2011-11-04) [Loaded] com.charlessoft.pacifist.helper.plist (? 5da3350 - installed 2015-07-31) [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14) [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-12-23) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-18) [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-12-19) [Loaded] com.securemac.MacScanDaemon.plist (? 2f2f5c03 - installed 2017-05-19) [Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-01-17) [Other] PACESupport.plist (? ab6b5614 - installed 2008-02-15) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2018-11-30) [Loaded] com.rogueamoeba.instanton-agent.plist (Rogue Amoeba Software, LLC - installed 2017-08-14) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-10-08) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14) [Loaded] com.oracle.java.JavaUpdateHelper.plist (? 3298096d - installed 2013-10-17) User Launch Agents: [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2012-03-26) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-12-10) [Running] com.akamai.single-user-client.plist (? 0 - installed 2018-05-10) [Loaded] com.apple.SafariBookmarksSyncer.plist (? 0 - installed 2008-12-16) [Loaded] ltcm.plist (? 0 - installed 2013-06-08) [Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2018-12-20) [Loaded] com.nchsoftware.videopadpaid.schedule.LikeSurvey.plist (NCH Software - installed 2018-01-22) [Loaded] com.google.keystone.agent.plist (? 0 - installed 2012-07-20) [Loaded] com.iLike.Agent.plist (? 0 - installed 2009-09-04) [Loaded] com.securemac.MacScan3.Scheduler.plist (? 0 - installed 2018-03-03) [Loaded] com.cnet.ttengine.plist (? 0 - installed 2009-09-01) [Other] com.adobe.ARM.***.plist (? 0 - installed 2011-03-30) User Login Items: Dropbox.app (Dropbox, Inc. - installed 2019-01-09) (/Applications/Dropbox.app) com.securemac.MacScanAgent (? - installed 2017-05-19) (/Applications/MacScan.app/Contents/Library/LoginItems/com.securemac.MacScanAgent.app) Internet Plug-ins: Unity Web Player: UnityPlayer version 2.6.1f3 (installed 2013-06-04) Google Earth Web Plug-in: 7.1 (installed 2016-08-19) Flip4Mac WMV Plugin: 3.2.0.16 (installed 2013-06-10) F5 Inspection Host Plugin: 6031.2011.0719.1 (installed 2011-07-20) AdobeAAMDetect: 3.0.0.0 (installed 2018-12-23) FlashPlayer-10.6: 28.0.0.137 (installed 2018-01-26) AdobePDFViewerNPAPI: 17.012.20098 (installed 2019-01-06) Blog Torrent Safari Plugin 0.1: (installed 2013-06-04) QuickTime Plugin: 7.7.3 (installed 2018-12-14) Flash Player: 28.0.0.137 (installed 2018-01-26) Silverlight: 5.1.41212.0 (installed 2016-03-03) Coupon: (installed 2013-06-04) AdobePDFViewer: 19.010.20069 (installed 2019-01-06) Blog Torrent Mozilla Plugin 0.1: (installed 2013-06-04) CouponPrinter-FireFox_v2: 1.1.10 (installed 2013-06-27) iPhotoPhotocast: 7.0 (installed 2013-06-04) DirectorShockwave: 11.5.0r600 (installed 2013-06-04) Audio Plug-ins: DVCPROHDAudio: 1.3 (installed 2013-06-04) 3rd Party Preference Panes: Flash Player (installed 2017-12-14) Perian (installed 2013-06-04) SANE (installed 2013-06-04) Time Machine: Time Machine information not available without Full Drive Access. Performance: System Load: 1.87 (1 min ago) 1.70 (5 min ago) 1.20 (15 min ago) Nominal I/O speed: 4.76 MB/s File system: 84.09 seconds Write speed: 54 MB/s Read speed: 54 MB/s CPU Usage: Type Overall System 3 % User 7 % Idle 90 % Top Processes by CPU: Process (count) CPU (Source - Location) photoanalysisd 21.90 % (Apple) Other processes 12.70 % (?) EtreCheck 3.99 % (App Store) trustd 0.66 % (Apple) ReportCrash 0.54 % (Apple) Top Processes by Memory: Process (count) RAM usage (Source - Location) EtreCheck 542 MB (App Store) Safari 356 MB (Apple) photoanalysisd 293 MB (Apple) Adobe Desktop Service 209 MB (Adobe Systems, Inc.) Dropbox 194 MB (Dropbox, Inc.) Top Processes by Network Use: Process Input / Output (Source - Location) mDNSResponder 276 KB / 72 KB (Apple) Dropbox 93 KB / 160 KB (Dropbox, Inc.) usbmuxd 25 KB / 40 KB (Apple) apsd 10 KB / 24 KB (Apple) netsession_mac 12 KB / 19 KB (? - ~/Applications/Akamai) Virtual Memory Information: Available RAM 2.25 GB Free RAM 16 MB Used RAM 5.75 GB Cached files 2.23 GB Swap Used 0 B Software Installs (past 30 days): Install Date Name (Version) 2019-01-06 Adobe Acrobat Reader DC (19.010.20069) 2019-01-09 Full Deck Solitaire (1.78) 2019-01-16 Gatekeeper Configuration Data (158) 2019-01-17 Microsoft AutoUpdate 2019-01-17 Microsoft Outlook for Mac 2019-01-17 Microsoft PowerPoint for Mac 2019-01-17 Microsoft OneNote for Mac 2019-01-17 Microsoft Excel for Mac 2019-01-17 Microsoft Word for Mac 2019-01-19 Mimeo Photos (3.0.13) 2019-01-21 EtreCheck (5.1) Clean up: ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found Diagnostics Information (past 7 days): 2019-01-21 13:36:42 Last Shutdown Cause: 0 - Power loss Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access. End of report