EtreCheck version: 5.5.5 (5111) Report generated: 2020-05-09 12:17:59 Download EtreCheck from https://etrecheck.com Runtime: 3:06 Performance: Good Sandbox: Enabled Full drive access: Disabled Problem: Other problem Description: sharingd is consuming 140-200% of CPU Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina". Limited drive access - More information may be available with Full Drive Access. Hardware Information: MacBook Air (13-inch, 2017) MacBook Air Model: MacBookAir7,2 1.8 GHz Dual-Core Intel Core i5 (i5-5350U) CPU: 2-core 8 RAM - Not upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 Battery: Health = Normal - Cycle count = 86 Video Information: Intel HD Graphics 6000 - VRAM: 1536 MB Color LCD 1440 x 900 Drives: disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x4 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Container] 121.12 GB disk1 [APFS Virtual drive] 121.12 GB (Shared by 5 volumes) disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 59.49 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] (Shared) disk1s3 - Recovery (APFS) [Recovery] (Shared) disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s5 - Macintosh HD (APFS) (Shared - 11.16 GB used) Mounted Volumes: disk1s1 - M************ Data [APFS Virtual drive] 121.12 GB (Shared - 59.49 GB used, 53.04 GB available, 48.66 GB free) APFS Mount point: /System/Volumes/Data disk1s4 - VM [APFS VM] 121.12 GB (Shared - 1.07 GB used, 48.66 GB free) APFS Mount point: /private/var/vm disk1s5 - Macintosh HD 121.12 GB (Shared - 11.16 GB used, 53.04 GB available, 48.66 GB free) APFS Mount point: / Read-only: Yes Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS Catalina 10.15.4 (19E287) Time since boot: Less than an hour Configuration Files: /etc/hosts - Count: 1 Notifications: Notifications not available without Full Drive Access. Security: System Status Gatekeeper: Enabled System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchDaemons/us.zoom.rooms.daemon.plist Executable: /Applications/ZoomPresence.app/Contents/MacOS/ZoomRoomsDaemon Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.emSigner.deamon.plist Executable: /Library/eMudhra/emSigner/emSigner Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost Details: Exact match found in the whitelist - probably OK Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the whitelist - probably OK Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane Apps: 2 32-bit Applications: 5 32-bit apps System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 165 Apple tasks [Running] 132 Apple tasks System Launch Daemons: [Not Loaded] 35 Apple tasks [Loaded] 180 Apple tasks [Running] 122 Apple tasks Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2019-02-08) [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-09) [Other] com.emSigner.deamon.plist (? 22560fed - installed 2019-04-14) [Not Loaded] com.oracle.java.Java-Updater.plist (? 1abf951b - installed 2018-11-15) Launch Daemons: [Running] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21) [Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2019-02-08) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-05-01) [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-11-15) [Other] us.zoom.rooms.daemon.plist (? be686b42 - installed 2020-04-04) User Launch Agents: [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-12) [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-12) [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-10-18) User Login Items: [Loaded] StartUpHelper (Spotify - installed 2020-05-05) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-05-05) Modern Login Item /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app Internet Plug-ins: JavaAppletPlugin: Java 8 Update 191 build 12 (? - installed 2018-11-17) AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2020-03-18) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-18) User Internet Plug-ins: User Internet Plug-ins need Full Drive Access User Audio Plug-ins: User Audio Plug-ins need Full Drive Access User iTunes Plug-ins: User iTunes Plug-ins need Full Drive Access Safari Extensions: EasyIQ SSO Udvidelse (App Store - installed 2020-02-05) 3rd Party Preference Panes: Java (? - installed 2018-11-17) Time Machine: Time Machine Not Configured! Performance: System Load: 2.60 (1 min ago) 4.86 (5 min ago) 11.26 (15 min ago) Nominal I/O speed: 3.55 MB/s File system: 74.33 seconds Write speed: 653 MB/s Read speed: 1463 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 9 % Idle: 85 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Other processes 43.98 % (?) trustd 7.84 % (Apple) EtreCheck 6.65 % (App Store) mdworker_shared (16) 0.73 % (Apple) CoreServicesUIAgent 0.57 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) EtreCheck 500 MB (App Store) sharingd 156 MB (Apple) Activity Monitor 130 MB (Apple) suggestd 116 MB (Apple) WhatsApp 115 MB (App Store) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) com.apple.WebKit.Networking.xpc 2 MB / 13 KB (Apple) Spotify 533 KB / 104 KB (Spotify) WhatsApp 165 KB / 22 KB (App Store) Other processes 127 KB / 43 KB (?) SystemUIServer 0 B / 64 B (Apple) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 80 MB Used RAM: 5.41 GB Cached files: 2.51 GB Available RAM: 2.59 GB Swap Used: 0 B Software Installs (past 30 days): Install Date Name (Version) 2020-04-09 macOS Catalina 10.15.4 Supplemental Update 2020-04-09 Gatekeeper Compatibility Data (1.0) 2020-05-01 XProtectPlistConfigData (2120) 2020-05-01 MRTConfigData (1.59) 2020-05-02 DaVinci Resolve Panels Installer v1.3.2 2020-05-02 BlackmagicRaw_common 2020-05-02 DaVinci Resolve 2020-05-04 Fairlight Sound Library 2020-05-05 WhatsApp (2.2017.6) 2020-05-09 ARMDC Agent Installer 2020-05-09 EtreCheck (5.5.5) Clean up: /Library/LaunchDaemons/us.zoom.rooms.daemon.plist /Applications/ZoomPresence.app/Contents/MacOS/ZoomRoomsDaemon Executable not found Diagnostics Information (past 7-30 days): Directory /Library/Logs/DiagnosticReports is not accessible. Enable Full Drive Access to see more information. End of report