EtreCheckPro version: 6.5.5 (6F024) Report generated: 2021-12-08 09:51:15 Download EtreCheckPro from https://etrecheck.com Runtime: 3:02 Performance: Excellent Problem: Other problem Description: I am re-running a check after removing CleanMyMac.** WindowServer is c onstantly taking up over 100% of my CPU after upgrading to Mac OS Mont erey. It causes my computer to run extremely hot (75-80 degrees Fahren heit) and my fan to run extremely loud constantly. It usually occurs w hen I am streaming videos or using the internet on Chrome. Major Issues: Anything that appears on this list needs immediate attention. No Time Machine backup - Time Machine backup not found. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Clean up - There are orphan files that could be removed. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. System modifications - There are a large number of system modifications running in the background. x86-only Apps - This computer has x86-only apps might not work on future versions of the operating system. Kernel extensions present - This computer has kernel extensions that may not work in the future. Sharing enabled - This computer has sharing services enabled that could be a security risk. Hardware Information: MacBook Air (Retina, 13-inch, 2020) MacBook Air Model: MacBookAir9,1 1.1 GHz Quad-Core Intel Core i5 (i5-1030NG7) CPU: 4-core 8 GB RAM - Not upgradeable BANK 0/ChannelA-DIMM0 - 4 GB LPDDR4X 3733 BANK 2/ChannelB-DIMM0 - 4 GB LPDDR4X 3733 Battery: Health = Normal - Cycle count = 507 Video Information: Intel Iris Plus Graphics - VRAM: 1536 MB Color LCD (built-in) 2880 x 1800 Drives: disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 [APFS Container] 499.96 GB disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes) disk1s1 (APFS) [APFS Container] (Shared - 15.69 GB used) disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.69 GB used) disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 143.30 GB used) disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 528 MB used) disk1s4 - Recovery (APFS) [Recovery] (Shared - 1.10 GB used) disk1s5 - VM (APFS) [APFS VM] (Shared - 1.07 GB used) disk1s6 - Update (APFS) (Shared - 5 MB used) Mounted Volumes: disk1s1s1 - Macintosh HD [APFS Snapshot] 499.96 GB (Shared - 15.69 GB used, 341.10 GB available, 338.10 GB free) APFS Mount point: / Read-only: Yes disk1s2 - Macintosh HD - Data [APFS Virtual drive] 499.96 GB (Shared - 143.30 GB used, 341.10 GB available, 338.10 GB free) APFS Mount point: /System/Volumes/Data Encrypted disk1s3 - Preboot [APFS Preboot] 499.96 GB (Shared - 528 MB used, 338.10 GB free) APFS Mount point: /System/Volumes/Preboot disk1s5 - VM [APFS VM] 499.96 GB (Shared - 1.07 GB used, 338.10 GB free) APFS Mount point: /System/Volumes/VM disk1s6 - Update 499.96 GB (Shared - 5 MB used, 338.10 GB free) APFS Mount point: /System/Volumes/Update Network: Interface en0: Wi-Fi 802.11 a/b/g/n/ac Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Screen sharing: Enabled System Software: macOS Monterey 12.0.1 (21A559) Time since boot: About 2 days Notifications: EtreCheckPro.app one notification Temp Monitor Helper.app 72 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Screen sharing: Enabled Unsigned Files: Launchd: ~/Library/LaunchAgents/com.synamedia.videoguard13.uninstall.plist Executable: /bin/sh ~/.synamedia/VideoGuard/uninstall/synamedia_videoguard13/condUninstall.sh Launchd: ~/Library/LaunchAgents/com.synamedia.videoguardmonitor.plist Executable: /bin/sh -c $HOME/Library/Synamedia/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac4.Agent.plist Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent Launchd: ~/Library/LaunchAgents/com.synamedia.videoguard13.plist Executable: /bin/sh -c $HOME/Library/Synamedia/VideoGuardPlayer/VideoGuard13/VideoGuard13.bundle/Contents/Resources/setupServer.sh Launchd: /Library/LaunchDaemons/PT.updd.plist Executable: /Library/PrivilegedHelperTools/PT.updd Details: Exact match found in the legitimate list - probably OK Apps: 4 Old Applications: 11 x86-only apps System Extensions: [Running] Cisco AnyConnect Socket Filter Extension - version 4.9.04053 (Cisco - 2020-11-19) Application: /Applications/Cisco/Cisco AnyConnect Socket Filter.app - version 4.9.04053 (Cisco - 2021-10-23) Description: This system extension provides socket filter capabilities. Kernel Extensions: /Library/Application Support/Cisco/AnyConnect Secure Mobility Client [Not Loaded] acsock.kext - com.cisco.kext.acsock (4.9.40 - SDK 10.14) System Launch Daemons: [Not Loaded] 36 Apple tasks [Loaded] 173 Apple tasks [Running] 166 Apple tasks [Other] One Apple task System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 172 Apple tasks [Running] 161 Apple tasks [Other] One Apple task Launch Daemons: [Running] PT.updd.plist (? 0 - installed 2020-08-27) [Other] com.cisco.anyconnect.ciscod.plist (? d78c2ec9 - installed 2021-11-08) [Running] com.cisco.anyconnect.ciscod64.plist (Cisco - installed 2021-11-08) [Loaded] com.cisco.anyconnect.dart.helper.plist (Cisco - installed 2021-11-08) [Running] com.cisco.anyconnect.vpnagentd.plist (Cisco - installed 2021-11-08) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (? 0 - installed ) [Running] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2021-11-08) [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2021-11-08) [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2021-11-16) [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2021-11-18) [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-08-11) Launch Agents: [Running] com.lminhtm.tempmonitor.helper.****.plist (MINH NGUYEN - installed 2021-11-28) [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2021-11-08) [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2021-11-16) User Launch Agents: [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2021-08-23) [Loaded] com.synamedia.videoguard13.plist (? 0 - installed 2021-10-17) [Loaded] com.synamedia.videoguard13.uninstall.plist (? 0 - installed 2021-10-17) [Running] com.synamedia.videoguardmonitor.plist (? 0 - installed 2021-10-17) User Login Items: [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2021-11-08) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2021-11-08) Modern Login Item /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app [Loaded] StartUpHelper (Spotify - installed 2021-11-08) Modern Login Item /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app Backup: Time Machine Not Configured! Performance: System Load: 2.08 (1 min ago) 2.82 (5 min ago) 2.78 (15 min ago) Nominal I/O speed: 0.67 MB/s File system: 24.19 seconds Write speed: 1382 MB/s Read speed: 1226 MB/s CPU Usage Snapshot: Type Overall System: 6 % User: 11 % Idle: 83 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Google Chrome Helper (GPU) 29.80 % (Google, Inc.) WindowServer 29.32 % (Apple) Google Chrome Helper (Renderer) (11) 20.16 % (Google, Inc.) EtreCheckPro 11.42 % (Etresoft, Inc.) coreaudiod 9.06 % (Apple) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (11) 955 MB (Google, Inc.) WindowServer 445 MB (Apple) EtreCheckPro 440 MB (Etresoft, Inc.) kernel_task 260 MB (Apple) Google Chrome 199 MB (Google, Inc.) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 12 MB / 7 MB (Apple) apsd 344 KB / 351 KB (Apple) newsd 240 KB / 15 KB (Apple) remoted 43 KB / 55 KB (Apple) biometrickitd 62 KB / 17 KB (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Google Chrome Helper (GPU) 12 (Google, Inc.) WindowServer 10 (Apple) Google Chrome Helper (Renderer) (11) 9 (Google, Inc.) coreaudiod 4 (Apple) Google Chrome 2 (Google, Inc.) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 159 MB Used RAM: 5.87 GB Cached files: 1.97 GB Available RAM: 2.13 GB Swap Used: 30 MB Software Installs (past 60 days): Install Date Name (Version) 2021-10-19 GarageBand (10.4.4) 2021-10-23 AnyConnect Secure Mobility Client (4.9.04053) 2021-11-04 C. Anatomy 2022 (8.1.1) 2021-11-08 macOS Monterey (12.0.1) 2021-11-08 macOS 12.0.1 (12.0.1) 2021-11-08 Core Services Application Configuration Data 12.0 (120.72) 2021-11-10 MRTConfigData (1.85) 2021-11-16 iMovie (10.3.1) 2021-11-16 Microsoft AutoUpdate (4.41.21111400) 2021-11-16 Microsoft Excel (16.55.21111400) 2021-11-16 Microsoft OneNote (16.55.21111400) 2021-11-16 Microsoft Outlook (16.55.21111400) 2021-11-16 Microsoft PowerPoint (16.55.21111400) 2021-11-18 Microsoft Word (16.55.21111400) 2021-11-18 Microsoft Office Licensing Helper (0) 2021-11-19 Zoom (5.8.4.2421) 2021-11-21 Notability (11.0.6) Clean up: /Library/LaunchDaemons/com.cisco.anyconnect.ciscod.plist /opt/cisco/hostscan/bin/ciscod Executable not found Diagnostics Information (past 7-30 days): 2021-12-08 09:06:45 WindowServer High CPU Use (5 times) Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer 2021-12-08 00:06:36 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/log-aggregated-2021-12-08-000636.ips Crash 2021-12-07 00:28:44 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/log-aggregated-2021-12-07-002844.ips Crash 2021-12-06 00:25:37 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/Retired/log-aggregated-2021-12-06-002537.ips Crash End of report