Microsoft Windows 10 x64 (Build 18363) LENOVO 20BTS10V07 iTunes 12.12.3.5 FairPlay 2.20.6 iPod Updater Library [Error:0000000D] Apple Mobile Device 15.5.0.16 Apple Mobile Device Driver 423.36.0.0 Apple iPod Driver 1.67.0.0 Bonjour 3.1.0.1 (333.18) Gracenote SDK 3.06.1.3084 Gracenote MusicID 3.06.1.3084 Gracenote Submit 3.06.1.3084 Gracenote DSP 3.06.1.3084 iTunes Serial Number 0000020AE1722B0C Current user is not an administrator. The current local date and time is 2022-04-30 15:28:26. iTunes is not running in safe mode. WebKit accelerated compositing is disabled. HDCP is supported. Core Media is supported. Display scaling 100.00 **** Runtime Libraries **** c:\windows\system32\ucrtbase.dll: 10.0.18362.815 c:\windows\system32\vcruntime140_1.dll: 14.29.30133.0 c:\windows\system32\msvcp140.dll: 14.29.30133.0 c:\windows\system32\vcruntime140.dll: 14.29.30133.0 c:\windows\system32\msvcp110_win.dll: 10.0.18362.1 **** External Plug-ins Information **** Bonjour service 3.1.0.1 (333.18) is currently running. **** Network Connectivity Tests **** Network Adapter Information Adapter Name: {357F9DB6-3DB8-4AD8-A83D-7C233096C564} Description: Bluetooth Device (Personal Area Network) IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 1 04:00:00 1970 Lease Expires: Thu Jan 1 04:00:00 1970 DNS Servers: Adapter Name: {E6AFB2CB-E9B4-464C-A55C-25E023E69987} Description: Intel(R) Ethernet Connection (3) I218-LM IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 1 04:00:00 1970 Lease Expires: Thu Jan 1 04:00:00 1970 DNS Servers: Adapter Name: {5FA99999-893D-440F-8587-2FB7803D2182} Description: TAP-Windows Adapter V9 IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 1 04:00:00 1970 Lease Expires: Thu Jan 1 04:00:00 1970 DNS Servers: Adapter Name: {C94A496C-7503-4A82-8BAD-6FA38FDCD77C} Description: TAP-Windows Adapter V9 #2 IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 1 04:00:00 1970 Lease Expires: Thu Jan 1 04:00:00 1970 DNS Servers: Adapter Name: {B2EF1FB4-0141-419E-899B-2E9F83C6F44F} Description: Famatech RadminVPN Ethernet Adapter IP Address: 26.151.143.227 Subnet Mask: 255.0.0.0 Default Gateway: 26.0.0.1 DHCP Enabled: No DHCP Server: Lease Obtained: Thu Jan 1 04:00:00 1970 Lease Expires: Thu Jan 1 04:00:00 1970 DNS Servers: Adapter Name: {A1C06630-2ED1-4B4F-B086-CD08651EB8EC} Description: TAP-ProtonVPN Windows Adapter V9 IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 1 04:00:00 1970 Lease Expires: Thu Jan 1 04:00:00 1970 DNS Servers: Adapter Name: {AFDEECBA-DFBA-CAFF-5044-013412BCEACD} Description: ProtonVPN Tunnel IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: No DHCP Server: Lease Obtained: Thu Jan 1 04:00:00 1970 Lease Expires: Thu Jan 1 04:00:00 1970 DNS Servers: Adapter Name: {5541AFD3-B23C-45B0-82A4-D3347036AAD9} Description: Intel(R) Dual Band Wireless-AC 7265 IP Address: 192.168.0.114 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.0.1 DHCP Enabled: Yes DHCP Server: 192.168.0.1 Lease Obtained: Sat Apr 30 14:58:03 2022 Lease Expires: Thu Jan 1 04:00:00 1970 DNS Servers: 192.168.0.1 Adapter Name: {C6209544-9419-4DB3-8794-2CC7A255F115} Description: Microsoft Wi-Fi Direct Virtual Adapter IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 1 04:00:00 1970 Lease Expires: Thu Jan 1 04:00:00 1970 DNS Servers: Adapter Name: {F60ABAD9-7CA5-4E65-B67C-EF66E74B0663} Description: Microsoft Wi-Fi Direct Virtual Adapter #2 IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 1 04:00:00 1970 Lease Expires: Thu Jan 1 04:00:00 1970 DNS Servers: Adapter Name: {8BA801F7-9B28-4A5F-BACC-ABD88641FB29} Description: Generic Mobile Broadband Adapter IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: No DHCP Server: Lease Obtained: Thu Jan 1 04:00:00 1970 Lease Expires: Thu Jan 1 04:00:00 1970 DNS Servers: Active Connection: LAN Connection Connected: Yes Online: Yes Using Modem: No Using LAN: Yes Using Proxy: No Firewall Information Windows Firewall is on. iTunes is enabled in Windows Firewall. Connection attempt to Apple web site was successful. Connection attempt to browsing iTunes Store was successful. Connection attempt to purchasing from iTunes Store was successful. Connection attempt to iPhone activation server was successful. Connection attempt to firmware update server was successful. Connection attempt to Gracenote server was successful. Last successful iTunes Store access was 2022-04-30 15:26:22. **** Device Connectivity Tests **** iPodService not found. Apple Mobile Device Service 521.0.0.23 is currently running. iTunesHelper is currently not running. No Universal Serial Bus Controller found. No FireWire (IEEE 1394) Host Controller found. Most Recent Devices Not Currently Connected: iPhone 6 running firmware version 12.5.5 Serial Number: C7JP7YFKG5MR **** Device Sync Tests **** No iPod, iPhone, or iPad found.